ATCO Omdömen 

139
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Bought an ATCO GTX 48HR 4WD. 9 hours on the clock and this is the 3rd time it has broken down. Local approved dealership has closed permanently, next closest estimate 3/4 weeks to look at it. Very fru... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Ordering process was easy, though I did not receive an email confirming dispatch or tracking number. When I contacted them to check it had been shipped was informed no tracking number was available…ve... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Bought my Atco GT30H five years ago and it hasn't missed a beat. Fantastic machine and so good that I just bought another one exactly the same, except this one has now got anti-scalping wheels - which... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had a broken bit of mower and a missing screw. Contacted customer services by email. Instant reply with request for further info. Supplied and then they replied almost before I finished my email. Spa... Se mer

Företaget har svarat

Företagsinformation

  1. Tillverkare
  2. Trädgård
  3. Verktygsgrossist

Om ATCO

Skrivet av företaget

The finest cut of All

We are very proud of our heritage and the fact that we have been manufacturing outstanding lawn mowers for more than 100 years – helping owners maintain their lawns and providing the finest cut of all.

We make no compromise on our engine choice either, only using engines from the finest engine manufacturers in the world; Briggs & Stratton, Honda, Kawasaki and STIGA

Our lawn mowers can be found from royal palaces to village greens, cricket pitches to tennis courts, stately homes to your own beautiful lawn.

LAWN MOWERS
ROLLER MOWERS
RIDE ONS

Need Help!

Our UK call centre is full of trained and passionate people who are here to help - whether you need more advice on choosing a new mower, having some technical difficulties, or just looking for a spare part. Every call is important to us and we are here to ensure that all your needs are met. You can call on 0800 669 6327 Monday - Friday 9am - 5pm, or email: callcentre@stiga.com

Local Dealer

Throughout the UK we have a number of specialist ATCO dealers, who stock a large range of ATCO products – they too will be more than happy to assist you with any purchase or query you may have and all your future servicing needs.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

139 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(139)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Arrived next day

Received my replacement mower drive belt within a day. Everything working again.

3 juni 2024
Logotyp för ATCO

Svar från ATCO

Thank you for the 5*

Betygsatt 5 av 5 stjärnor

Needed a new blade this year

Needed a new blade this year, looked for the correct one, ordered and payed for it, a few days later delivered to my door, now fittted and working a treat, thanks all at AtCO.

3 maj 2024
Logotyp för ATCO

Svar från ATCO

Thank you for taking the time to leave a review with us George, so pleased ordering a part was simple, and delivered quickly.

Betygsatt 3 av 5 stjärnor

The new Atco 19s mower with a Stiga…

The new Atco 19s mower with a Stiga engine, isn't like the Atco with the Briggs and Stratton engine. It is underpowered and you cannot tip the mower forward (even for a few seconds,to go,up and down steps) without flooding the engine. Never had this problem with any other mower I have used (which is many).

13 maj 2024
Omdöme utan inbjudan
Logotyp för ATCO

Svar från ATCO

Thank you for your feedback regarding the new Atco 19s mower with the Stiga engine. We’re sorry to hear that it hasn't met your expectations, especially compared to the previous model with the Briggs and Stratton engine.

Your concerns about the mower being underpowered and the engine flooding when tipped forward are important to us. We have passed this information on to our product development team for review.

We appreciate your patience and understanding. If you have any further questions or need assistance, please don’t hesitate to contact our customer support team at 0800 669 6327

Betygsatt 4 av 5 stjärnor

Looks a good product

Looks a good product, in the box I had instructions for a mountfield as well! Strange being an ATCO! ? Instructions are ok but sometimes difficult to follow or that could be me!!

27 mars 2024
Betygsatt 2 av 5 stjärnor

WHEN I TRIED TO REGISTER MY MOWER I…

WHEN I TRIED TO REGISTER MY MOWER I FOUND I
IMPOSSIBLE DUE TO REQUIRING A PHOTO OF MY
INVOICE TO BE INSERTED INTO THE REGISTRATION DOCUMENT.
IN MY OPINION ALL THAT SHOULD BE REQUIRED IS AN INVOICE NUMBER.IF IT HAD NOT BEEN
FOR A FRIEND WHO HAD A DIGITAL CAMERA AND
NEW THE WAY TO INSERT IMAGES INTO THE
REGISTRATION FORMAT I WOULD NOT BE REGISTERED.
I WOULD SUGGEST YOU REVISE THE INPUT OF
DATA INTO THE REGISTRATION FORM TO HELP
THOSE OF US WHO ARE NOT FULLY COMPUTER
LITERATE.

5 mars 2024
Betygsatt 1 av 5 stjärnor

Drive Belt!

I have cut the same largish patch of grass for thirty years! This time I thought I would splash out and use the White Glove service to buy an Atco Quattro 22SH V (£869). The purchase and delivery went smoothly. The first time I used the mower however, after about an hour of use, it 'threw' the drive belt. Annoying, but not the end of the world. I returned it to the local Atco main dealer and they replaced the belt and said it was probably just a bit of bad luck - maybe I hit a bit of thick wet grass (!). Next time I started the mower, before I even got to any grass, the belt came off again! I returned the mower to the Atco dealer again. (Bear in mind here that this is a heavy awkward mower to load in and out of a normal passenger car!) The dealer said they didn't quite know what was going on but maybe the original belt was faulty in some way. They ordered another one and fitted it. The next time I used the mower - after about an hour - the belt came off AGAIN! I returned the mower to the dealer yet again (after checking with Atco/Stiga that it is the dealers responsibility). I said I had lost confidence in the mower and I would like my money back so I could buy a new (different!) mower. 'Please' they said, 'one last chance!' They accepted there was a problem with the mower that went beyond a faulty belt and wanted to investigate properly and fix it. 'OK' I said 'fair enough. One last chance.' Two weeks went by with no word from the dealer. I rang them today - 'We're waiting for a new belt from Atco' they said. This has not been a happy experience so far and I suspect it is not over yet!

7 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service, and a fast, efficient response. Our furnace quit and they quickly got someone here who fixed it without difficulty for no cost at all. Highly recommend their service.

7 februari 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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