I still like the shape and all the features. However, I rushed my previous review and didn’t google my supposed problem which wasn’t a problem but user error. The product works as represented and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I still like the shape and all the features. However, I rushed my previous review and didn’t google my supposed problem which wasn’t a problem but user error. The product works as represented and... Se mer
Företaget har svarat
My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hass... Se mer
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A+ on support and replied promptly! I purchased AstroAI tire pressure gauge from Amazon about 2 years ago. AstroAI support team was able to identify the issue with it and send me the replacement. T... Se mer
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Dealing with Astroai was superb! They were able to quickly diagnose the issue with the tire inflator. Since the issue was with battery and it was under warranty, AstroAI was able to provide a free rep... Se mer
AstroAI is an automotive and household tool brand dedicated to outfitting customers “For All of Life’s Adventures”. Our products range from tire inflators, tire gauges, and car jump starters to multimeters, freezers, and car cleaning tools, empowering customers to live a life never imagined possible. We have shipped over 10,000,000 products to 30 countries and regions since our establishment in 2016, helping thousands of customers enjoy their time on and off the road to the fullest.
10823 Shoemaker Ave. , 90670, Santa Fe Springs, USA
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I purchased the AstroAI cordless tire inflator a while back. After several uses it developed a problem and no longer functioned. I reached out to their customer support team and described the problem and sent them a video showing the problem. Emilia was amazingly supportive and sent me a new replacement. They stand behind their products and their customer support is the best!

Svar från AstroAI
Customer service is excellent—very understanding and helpful. I would definitely recommend others to shop your products because you truly deserve it.

Svar från AstroAI
Cumple perfectamente con su cometido para el precio que tiene.

Svar från AstroAI
Es extremadamente intuitivo, tan claro como conectar y salir de un apuro en carretera, facil de transportar, cabe en el mismo espacio de tu llanta de repuesto, gran potencia, buena duracion de la bateria. lo recomendare muchas veces

Svar från AstroAI
Good communication and a willingness to solve the problem.

Svar från AstroAI
Excellent response to problem. Very satisfied for way
my problem was handled.
Customer service responded right away after I emailed them. They told me that the battery maybe the problem. And told me that they will mail me a replacement battery.

Svar från AstroAI
1/4 the price of similar items...
Works perfectly...
Delivered within 24 hours!

Svar från AstroAI
The product was very good, well made and worked better than I expected. The extended warranty was a bonus. The instruction document was easy to read and setup was easy. I would definitely recommend this product.
My 18 month old car air pump developed a fault in that the tyre pressure didn’t display. I was going to purchase a replacement but on checking I found it had a 2 year warranty. I contacted the manufacturer through Amazon and had a very positive reply asking me to upload a video of the fault. This I did and their reply was that they would replace the item for me. Next day the replacement arrived by Amazon delivery.
What fantastic customer service.

Svar från AstroAI
Customer service was amazing. They went above and beyond to help with a missing part in my order. Amazing team!

Svar från AstroAI
I purchased a tire inflation device from AstroAI offered through Target. I had some questions about shipping delays and called AstroAI; I was assisted promptly. I was instructed to email support and that process was super smooth and my inquiries about shipping details were resolved. FedEx just had not updated tracking information but Astro had shipped the item in question and the item had arrived days before I even knew. The shipping was actually quite speedy. I highly recommend the company because my experience from start of interaction went exceptionally well. Thank you AstroAi for your assistance. The inflation device is really cool and has worked amazingly. Thank you again!

Svar från AstroAI
Inflator worked really well with accurate measurements which is rare for a portable. Unfortunately product developed a problem but was replaced quickly with no quibbles. Would definitely recommend both product and company for excellent customer service.

Svar från AstroAI
Yancy, the person who helped me replied fast and solved my problem in no time. I love the service and how helpful you folks are. Thank you.
Esther, the support rep who helped me was everything you would want in a representative. She was kind, clearly knew the product, informative and helpful. We tried a few ideas to see if my mini fridge would work better and in the end ensured I received a new product when mine was still not working well. Keep people like her - excellent face of your company

Svar från AstroAI
Amazing customer service. Quick response and help me solve my issue.

Svar från AstroAI
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