Zoe did an amazing job with response very quick efficient and moreover to the point . Very understanding and quick response was given much happy applause my queries and problem was solved
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had a small issue with me not being able to find cancellation before the cut off of being charged. Isobel got back to me really quickly and actually waived the charge as we hadn’t attended in so long.... Se mer
Företaget har svarat
Emailed 2 days ago, of asking support with 12 month agreement which I have entered in May, and never thought that I would be supported by such a high manner and empathy, as my car broke down and then... Se mer
Företaget har svarat
I needed help with an issue that I had this morning with my Membership and Direct Debit. I went on Live Chat and got connected to Zoe. Who was absolutely amazing, she made my process very smooth and s... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Direct debit collections, debt recovery, integrated software solutions and online digital marketing to attract new members for your gym or club.
Kontaktuppgifter
Regus House, B908AG, Solihul, Storbritannien
- www.ashbourne-memberships.co.uk
4,9
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Spoke to Isobel today
Spoke to Isobel today, superb service and very helpful. Thanks
20 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Gavin, you are very welcome and thank you for your great review! Isobel was delighted to be able to help you. Best wishes, Ashbourne
Sophie responded very quick and dealt…
Sophie responded very quick and dealt with my message straight away
20 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Lucy, thank you for taking the time to give us such great feedback! Sophie was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Needed to update my Direct Debit…
Needed to update my Direct Debit details and the whole process was quick and straightforward. Communication was fast, clear and friendly throughout. Excellent customer service from Sophie and everything sorted without any hassle. Highly recommended.
17 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Nichola, thank you so much for taking time out of your day to leave us such an excellent review! Sophie was happy to help, and your review is really appreciated. Best wishes, Ashbourne
The customer rep
The customer rep, Tiffany, who contacted me was lovely and helpful. Top marks.
17 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Thank you for your brilliant feedback! Tiffany was delighted to be able to help you. Best wishes, Ashbourne
Agent provided good customer service
Chatted with Zoe online,due to high volume of customers, she did not respond for a while but then kept me updated with how busy they were. She was very helpful and then resolved my problem quickly and efficiently. Very good customer service by this agent
14 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Val, thank you for your great review! Zoe was happy to help, your feedback motivates us to continue to provide our 5 star customer service, Best wishes, Ashbourne
Easy to subscribe and to cancel gym…
Easy to subscribe and to cancel gym membership. Jessica replied in a quick and pleasant manner. Painless process
13 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Bernard, thank you for your great review! Jessica was happy to help, and your feedback motivates us to continue to provide our 5 star customer service, Best wishes, Ashbourne
Swift response
Swift response, very helpful. Couldn’t be more helpful.
13 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Kyle, thank you for taking the time to give us such an excellent review! We all work hard to support members quickly and efficiently, so your review is really appreciated. Best wishes, Ashbourne
Isobel was great
Extremely efficient and helpful. Isobel was very friendly and ensured my query was resolved within a matter of minutes. Very friendly staff who seemed genuinely interested to help. Great experience!
13 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Lauren, thank you for taking the time to leave such an amazing review! Isobel was happy to help you find a resolution to your query, and we are delighted that you are another happy member. Best wishes, Ashbourne
No issues at all
No issues at all. They were fast in responding and it was all done via email which suited me. The info I got was clear and precise.
9 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Susan, thank you for your great review! We really appreciate the positive feedback. Please don’t hesitate to get in touch if you need us again. Best wishes, Ashbourne
Abbie was really helpful with me
Abbie was really helpful with me, she was patient and extremely friendly. Thank you!
9 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Mido, you are very welcome and thank you for taking the time to give us such a great 5 star review! Abbie was delighted to help you. Best wishes, Ashbourne
Great service by Ashbourne easy to deal…
Great service by Ashbourne easy to deal with,in this instance it was a cancellation Big thanks to Abbie for communication
8 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Dean, you are very welcome, and thank you for taking the time to give us 4 stars! Abbie was delighted to be able to help you and we would love to know how we could have earnt an extra star? Best wishes, Ashbourne
Abbie assisted me with a payment query
Abbie assisted me with a payment query. She explained everything and was very helpful. Thank you Abbie
7 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Maria, thank you for your fantastic review! Abbie was happy to help with your query. Best wishes, Ashbourne
Abbie was so helpful today she
Abbie was so helpful today she sorted out my membership subscription date she was so fast and she was understanding. She really helped today thank you Abbie.
7 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Emma, you are very welcome, and thank you for taking the time to give us such a great 5 star review! Abbie was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Abbie was great and very quick getting…
Abbie was great and very quick getting back to me. She’s also a great credit to the team
7 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Thank you for taking the time to give us such a great 5 star review! Abbie was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Excellent customer service from Megan…
Excellent customer service from Megan today! Sorted an issue efficiently.
7 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Rosemarie, thank you so much for taking time out of your day to leave us such an excellent review! Megan was happy to help, and your review is really appreciated. Best wishes, Ashbourne
The cheapest membership for gym sauna…
The cheapest membership for gym sauna and potentially steam up and running in town and also had some issues with my membership so it tooke one email to get this rectified Thank you very much
6 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Muhammad,thank you so much for taking the time to give us such a great review! We all work really hard to support members quickly and efficiently so your review is really appreciated. Best wishes, Ashbourne
Jessica in Ashbourne Membership…
Jessica in Ashbourne Membership management was fantastic sorted my issue in no time and fantastic communication I couldn’t recommend her enough.
Ray
6 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Ray, thank you for taking the time to give us a 5 star review! Jessica was delighted to be able to address your issue quickly and efficiently. Best wishes, Ashbourne
Cancellation of a contract
Contacted Ashbourne late evening about cancelling my membership and had an email back from Sophie waiting in the morning and all sorted and resolved with one email, can’t fault them.
6 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Richy, thank you so much for taking time out of your day to leave us such an excellent review! Sophie was happy to help, and your review is really appreciated. Best wishes, Ashbourne
Abbie was a great help
Abbie was a great help. She understood my situation and was able to assist me in providing a solution the matter whilst giving clear information and I found her to be very reasonable. Would recommend this service
6 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Christian, thank you so much for taking the time to give us such a lovely review! Abbie was delighted to be able to help you. Best wishes, Ashbourne
Charlie was very straight to the point
Charlie was very straight to the point, helped me with my membership and was friendly :)
3 juli 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Jayden, thank you so much for taking the time to give us such a lovely review! Charlie was delighted to be able to help you. Best wishes, Ashbourne
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.