Zoe did an amazing job with response very quick efficient and moreover to the point . Very understanding and quick response was given much happy applause my queries and problem was solved
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had a small issue with me not being able to find cancellation before the cut off of being charged. Isobel got back to me really quickly and actually waived the charge as we hadn’t attended in so long.... Se mer
Företaget har svarat
Emailed 2 days ago, of asking support with 12 month agreement which I have entered in May, and never thought that I would be supported by such a high manner and empathy, as my car broke down and then... Se mer
Företaget har svarat
I needed help with an issue that I had this morning with my Membership and Direct Debit. I went on Live Chat and got connected to Zoe. Who was absolutely amazing, she made my process very smooth and s... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Direct debit collections, debt recovery, integrated software solutions and online digital marketing to attract new members for your gym or club.
Kontaktuppgifter
Regus House, B908AG, Solihul, Storbritannien
- www.ashbourne-memberships.co.uk
4,9
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic team, especially abbie
I had lots of troubles to sort out with my membership and Abbie sorted them all out virtually instantly, great service
17 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Wahhaab, thanks so much for taking time to leave a review, we really appreciate it, and Abbie was pleased to help. Best wishes, Ashbourne
Megan was very helpful
Megan was very helpful, efficient and friendly in assisting me to end a membership today- I did have initial difficulty in using the online link provided and Megan was able to resend it and give me much appreciated advice 🙂
18 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Aliette, thank you so much for your great feedback! Megan was pleased to help, and we hope to welcome you back in the future. Best wishes, Ashbourne
Amanda dealt with my question quickly…
Amanda dealt with my question quickly and very efficiently
17 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Paul, thank you for your great review! Amanda was happy to help, and your feedback motivates us to continue to provide our 5 star customer service, Best wishes, Ashbourne
Great
Isobel helped with a fast and efficient cancellation. No quibble, I needed to cancel for my own reasons and it was accepted.
Thankyou
16 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Jon, thank you for your kind feedback! Isobel was thrilled to assist you, and we’re so pleased to hear you had a positive experience. Best wishes, Ashbourne
Great service
Great service! very quick replies and helpful. I was assisted by Zoe on the live chat and was great help.
16 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Daniel, thank you for your excellent feedback! Zoe was delighted to be able to help you quickly and efficiently via our live chat facility. Best wishes, Ashbourne
Megan was super helpful and friendly
Megan was super helpful and friendly, whenever I had a query she answered promptly and efficiently. Megan is a real asset to your team 😊
10 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Kerry, thank you for your fantastic review! Megan was happy to help with your query. Best wishes, Ashbourne
Tiffany is always helpful and very…
Tiffany is always helpful and very customer service focused and does reply very quickly so 10/10 for me, and great communication, well done
11 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Major, thanks for your positive feedback, it’s really appreciated as we work hard to ensure all members receive a great service and Tiffany was delighted to be able to help you. Best wishes, Ashbourne
Excellent customer service.
Zoe was extremely helpful when I contacted Ashbourne. She dealt with my query quickly, professionally, and made the whole process straightforward. Her excellent customer service and willingness to help were greatly appreciated. Thank you, Zoe!
12 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Tiffany, you're very welcome, thank you for taking the time to give us such excellent feedback! Zoe was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Fantastic Customer Service
Sophie who has helped me on a few occasions now always responds very quickly (often within minutes!) and is polite, friendly and the support is 1st class. Fantastic communication and customer service! I'd give more than 5 starts if I could :)
12 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Samantha, thank you for taking the time to give us such an amazing 5 star review! Sophie was delighted to be able to help you. Best wishes, Ashbourne
Isobel was awesome
Isobel was awesome, she was polite straight to the point and had my query resolved in minutes!
12 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Callum, we really appreciate you taking the time to leave us a 5 star review! Isobel was happy to resolve your query swiftly and effectively. Best wishes, Ashbourne
I love Megan
Megan was so polite, efficient and professional! She quickly resolved my direct debit issue (that was my fault) and changed my direct debit date. She was a delight to deal with and I felt so at ease speaking with her.
Loooove her!
11 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Amy, thank you so much for taking the time to give us such a lovely review! Megan was delighted to be able to help you. Best wishes, Ashbourne
Sophie
Sophie, helped me get my issue resolved. It’s nice to have someone do exactly as they say. Thank you for your help.
11 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear David, you are very welcome and thank you for your great review! Sophie was delighted to be able to help you. Best wishes, Ashbourne
Excellent Customer Service Support
Excellent Customer Service Support
I really appreciated the kind and prompt help provided by the Live Chat UK service, it was a fast, easy and accessible way to get the help I needed.
Thanks again :)
11 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Roza, thank you for your excellent feedback! We all work really hard to support members quickly and efficiently via our live chat facility. Best wishes, Ashbourne
Tiffany was so great
Tiffany was so great, quick and efficient. she answered my query regarding my membership so quick and with precision.my interaction with her gave me more confidence and assurance that I have chosen the best gym.
not just her but the staffs at the pegasus branch of Aylesbury as well. very welcoming, feels like a family.
11 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Thanks for your review, its so nice to receive positive feedback as we work hard to help members when required. Tiffany was pleased to help you and we really appreciate the 5 stars! Best wishes, Ashbourne
Great company to deal with
Great company to deal with. Their live Web chat is quick an efficient. I interacted with Charlie today who dealt with my issue with no fuss and most importantly gave a solution to my issue. Many thanks.
11 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Canyon, you are very welcome, and thank you for taking the time to give us such a great 5 star review! Charlie was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Abbie was very supportive and dealt…
Abbie was very supportive and dealt with my case swiftly and efficiently.
9 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Marlon, thank you for your great feedback! Abbie was thrilled to assist you and ensure everything was taken care of swiftly and efficiently. Best wishes, Ashbourne
Very easy to use
Very easy to use. Great company that sorted my subscription
9 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Jayne, thanks so much for sharing your experience with us, we really appreciate your feedback as we all work hard to support members when they contact us. Best wishes, Ashbourne
Very quick live chat support
Very quick live chat support, no complaints
8 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Herbie, thank you for your excellent feedback! We all work really hard to support members quickly and efficiently via our live chat facility. Best wishes, Ashbourne
Shannon was very helpful in helping me…
Shannon was very helpful in helping me cancel my gym membership. Quick response and communicated with the gym for me
5 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Hamish, thank you so much for your great feedback! Shannon was pleased to help, and we hope to welcome you back in the future. Best wishes, Ashbourne
I wanted to freeze my membership quite…
I wanted to freeze my membership quite quickly and once I was put through to Chloe, it had been sorted within a matter of less than an hour. Put myself at ease before I flew out for travelling! Thank you again Chloe
5 juni 2026
Omdöme utan inbjudan
Svar från Ashbourne Membership Management Services
Dear Aysha, thank you for taking the time to give us a 5 star review! Chloe was happy to help with your freeze request and we are delighted that you are another happy member! Best wishes, Ashbourne
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