Artifact Uprising Omdömen 

This was my first and last order with Artifact Uprising.

I placed this order solely because the website guaranteed delivery by Christmas Eve if ordered before the stated deadline. That guarantee was the only reason I purchased this item. Had I known it would arrive after Christmas, I would never have ordered it.

I proactively contacted customer service on 12/17 and 12/18 to confirm the delivery timeline and received nothing more than one-line responses assuring me the ETA was unchanged. On 12/22, after still receiving no tracking number, I was initially told my order would be expedited to ensure timely delivery. Later that same day, I was informed the exact opposite—that the order was delayed and had missed the last shipping pickup due to production issues.

Despite being told the order was being expedited, the delivery estimate shifted from 12/24 to 12/29. A Christmas gift that arrives after Christmas is not a Christmas gift. My parents are leaving, and I won’t even be able to give them the present I specifically ordered for this occasion.

Refunding shipping or offering a promo code is meaningless when the value of the purchase depended entirely on receiving it on time. This feels like deceptive advertising—promising holiday delivery, offering reassurance when asked directly, then quietly missing the deadline and walking it back after the fact.

If you are ordering a time-sensitive or meaningful gift, do not trust Artifact Uprising’s deadlines or customer service assurances. This experience completely ruined what was meant to be a meaningful Christmas present

DO NOT USE THIS COMPANY. Ordered December 3rd. It’s December 23rd, no tracking number, no update, NOTHING. I have not received my $350 order and no one has followed up with me after 5+ emails. Ruined Christmas this year as this was my big gift for my significant other. I spent 30 hour crafting this gift for this horrible company to go MIA. Do not trust this company. No way to call or speak to a customer service rep.

Less than a week before Xmas and the cards I ordered in mid November are still not complete! A special shout out to Brian for being completely worthless and wasting my time chasing him for updates that were incorrect or an outright lie!
Merry Christmas - and a lump of coal to you all.

No human to speak to over the phone. No live updates. Not meeting shipping expectations when I paid for express.

We had a wonderful experience working with Katharine on our family photo album. From start to finish, she brought such care, creativity, and attention to detail to the project. The final album captured the story of our family perfectly.

Communication was clear and professional throughout, timelines were met, and the finished product exceeded our expectations.

Lyndsey Wathen was great to work with! She did a great job on the design and was super responsive to feedback.

Maria was so easy to work with. She was quick and clear and built everything just as I imagined!

Leah was wonderful to work with! She truly was able to create my vision for my wedding album. The process was simple and easy. Highly recommend for albums!

Working with Katharine at Artifact Uprising was a wonderful process. She took the time to work with me individually on crafting a beautiful album to commemorate my wedding day. I am so excited to see the final product when it arrives!

We worked with Maria Doka for wedding albums for both of our families and it was a great experience! She did a great job telling the story of our wedding day through the photos and how she paired them together. We are so excited to gift these albums!

I was overwhelmed with creating an album for my wedding. Leah was super helpful in editing down photos, organizing the album and was quick with edits. I can't wait to see the final product!

Such an easy seamless experience and I love the design and they implemented the feedback perfectly on the first round. Feedback was also very minimal and response timeline was quick!

My goodness it took me about two years to want to think about a wedding album and Artifact uprising made it so easy. From disseminating all 600 pictures I had to the best ones, to the design, and production. Moi was amazing to work with and always replied very quickly.

Lizzy was a great communicator! I loved what she put together for my album!!

Maria was fantastic! Very collaborative and responsive to all communications and requests. I can't wait to see the final product!

I’m still waiting to receive my wedding album, but I can’t say enough about how amazing Lizzy was to work with helping me curate photos and design the album! I was super overwhelmed and intimidated by the process and Lizzy was so patient and helpful, offering advice and options along with skillfully designing a beautifully laid out album. I’m so pleased with how it turned out and will treasure it forever!

I cannot say enough wonderful things about my experience working with Maria at Artifact Uprising. She was incredibly accommodating from start to finish and handled a huge, complex project for me on an extremely tight timeline. Despite the pressure, she never once made me feel rushed or like my requests were inconvenient.

Maria turned around edits unbelievably quickly, made multiple revisions without hesitation, and guided me through every stage with so much patience and professionalism. She also worked with very large file uploads and helped organize everything so the final product looked cohesive and beautifully curated.

Her communication was warm, reassuring, and proactive, I always felt like my project was in the best hands. This album was extremely important to me, and Maria treated it with the same level of care and attention I would have myself.

If you have the chance to work with her, you are truly lucky.

Maria Doka from Artifact Uprising designed beautiful wedding albums for me to gift to my daughters for Christmas. I could not be more excited for my family to get these! The pressure of sorting through all the photos and designing layouts was taken off of me during a busy time of year.

Assembling my wedding album was a bit overwhelming, it actually took me 4 years to get around to it! Once I got started I worked with Leah Delaney via Artifact Uprising design services and she was incredible! She gave me directon to easily narrow down my selects, offered technical support with uploading the large, hi-res files, and told a beautiful story of my wedding through a Signature Lay Flat Album. I can't wait to see it soon! Everything I've ordered from them in the past (guest book, family photo albums) have been top notch so I'm sure it will be gorgeous!

Very responsive and quick