NOTINO RO Omdömen 406

Fake parfumes. Never buy

I have placed an order, paid it online, and cancelled afterwards. A week after, I still did not get my money back.

Había comprado otros años desde España para enviar a Rumanía y no había tenido ningún problema.
Este año han enviado mi paquete a 30 km de distancia de su destino y su única alternativa es devolverme el dinero.
Han jugado con mi ilusión y la de un familiar para recibir su regalo de Navidad.

Sub ori ce nivel este customer support.Notino nu trimite produsele care am comandați și oferă numai 20 Ro voucher,mare mare rușine!!!

La o comandă de peste 650 de lei, nici măcar un singur tester? S-ar părea că acesta este deja un standard în magazinele de beauty. Data viitoare voi alege un alt site pentru cumpărături.

Foarte dezamagita. Am comandat la ei si astazi am primit coletul cu o surpriza NEPLACUTA. Am luat diua farduri farduri de pleoape la fel si unul dintre ele era fărâmat si bagat asa in ambalaj de protectie la transport, era bine impachetat, nu avea cum sa se sparga. Asa a fost bagat in colet, cu siguranta angajata care a pregatit coletul l-a scapat din mana si s-a facut praf. Cele doua farduri erau de la kiko si nu sunt ieftine deloc , la 68 lei/bucata. RUȘINE angajatilor Notino care au facut ceva atat de mizerabil.

Bought 3 items and only received 2. I told them about this and they simply said their records show that they sent everything. Cool. I literally have no way to prove the LACK of something. Even though I ordered about 200€ worth of products and the missing one was about 5€, so if I was gonna lie about it, I wouldn't have chosen the most insignificant thing on the list.
The order was also sketchy, it showed as partially delivered at first, I had two different tracking numbers. But in they end they gave me no explanation for this and just washed their hands of the whole affair.
Not really conducive of trust...

Sunt aiuriti la punerea adresei: iti updatezi contul si ei pun la curier tot adresa veche ca sa te bage pe tine in kk!

Am plasat o comanda, am platit-o, iar a 2a zi am primit email prin care eram anuntata ca respectiva comanda nu e finalizata!
Verificand din nou cosul, am constatat ca disparusera toate codurile de reducere, comanda fiind cu 50 lei mai scumpa!

Good products, perfect service.

I bought from Notino one Lancaster Tan Deepener Tinted Jelly and it was a fake - after 2 hours in the sun I got an extreme sunburn that required specialized treatment. Also the product resembles the original but does not have the same consistency.
Other products I ordered from their website were:
- The Balm Bahama Mama Bronzer which again is fake , it doesn’t have the pigment and the consistency like the original, colored flour.
- Dipbrow Pomade Anastasia Beverly Hills which was just all dry and old and could not say much about it because it couldn't be used anyway.
They say the products are original but they are selling counterfeit products.

Very bad services. The products and prices are good, but their delivery and call-center services are awfull and very disrespectfull.
I paid for the express deliver, as they asked and not even they didn't deliver in time, as expected, they didn't deliver not even in the next day. Nobody bothered to let me know this and when I called them, in the evening, they put all the blame on the delivery services.
They are very rude and they talk over you, just to cover their mistakes.
They deliver in 4-5 days, no matter if you pay the express transport for the next day, saying that " they don't have any contact with the delivery". I don't expect you to have contact with the couriers, I expect you to make things work for the services you charge in the site, it's not the Client problem how you do this, as long as he respects you, by paying.
They knew that they had a problem with this and they didn't bothered to deliver at least the next day and for this there is no excuse.

Think twice when you want to order something from them and don't pay in advance, not even the transport, it doesn't worth it. And if you find the product in another place, take it from
there, it's more likely to receive it.

Am primit un produs inceput... mai era doar 3/4 din continut. Jalnic

Am cumpărat de la Notino , o crema de corp care se exfolia la aplicare , formând ciuciuleți .Din acest motiv, am rugat să -mi schimbe produsul și să-mi comunice data de expirare.

Cele 5 solicitari făcute prin email sau telefonic, au rămas fără răspuns.

Concluzia poate fi trasă de fiecare persoana care citește acest comentariu.

Aplicatie slaba, factura eronata, personal f slab

Sunt dezamagita sa constat ca Notino publica doar recenziile favorabile la produse. Recenziile critice sunt omise, ceea ce face ca scorul din recenzii sa fie de fapt mincinos. Pentru cineva ca mine, care isi bazeaza alegerea pe scorul din recenzii, la produse cu caracteristici similare, acesta este un aspect important.

Compre en notino un perfume nicho, llego mal y vinieron a buscarlo, la cuestión es que llevo un mes casi esperando la devolución del perfume o del dinero. Es que encima no me han llamado ellos ni una vez, para decir como va todo.
Pagaras y comprar en otro sitio, nunca me paso esto

Misleading promotions
Had a really bad experience lately. They were advertising free shipping for a brand. Went online to buy a lip liner from that brand. All seemed fine - that particular lip liner was included in the free shipping list. I selected the shade I wanted and proceeded to checkout - just to be surprised that shipping was still charged. Contacted them and found out to my surprise that even if the product is on the list, the free shipping applies to only 2 out of 30 shades of that product (?!?!) And not even clearly mentioned anywhere.
So - the promotion is only a click-bait and then they charge you extra anyway? No, thanks, this is not how you build trust with your customers. Honestly, I prefer a store which offers no deals whatsoever but it's trustworthy to one that tries to fool you into buying by using such tricks.
A last point - the site is such a mess when you try to search for a product. You can't add multiple filters. When searching for a particular term you can't sort the results by price. Most of their product descriptions are automatic translations from god knows what language - with hilarious to plain confusing results.
I'll take my custom somewhere else for a time.

10 days since i have paid for the order and nothing at all!

Produsele aoro sunt fabricate in Cehia, nu sunt originale nici măcar o secunda. Testat, vorbit cu producători enormi de mari și au procese cu ei in foarte multe tari. Produsele Aoro nu sunt originale deloc. Nu mai cumpărați produsele de pe eMAG, aoro, elefant.