Couldn’t be happier with my purchase! I made a large order of all sorts of bits and bobs to fill out my bird aviaries. I got a mixture of Animal Enrichment Australia (AEA) made products, as well a... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good first time experience will b back
Företaget har svarat
I have been buying products from Animal Enrichment Australia for years. I have an Eclectus parrot and hate the rubbish that is offered in pet shops etc. Everything I could possibly want for my bird is... Se mer
Företaget har svarat
I have been purchasing from Animal Enrichment for a long Time for my Major Mitchell Cockatoo, The orders are processed quickly and delivered mostly within 3-4 days. Kirsty The owner is very helpful an... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
✨️A privately owned and operated pet toy business, focusing on parrot toys and bird cage accessories. ✨️We have foraging puzzles for cats, dogs and other pets too. ✨️After more than 12 years, Animal Enrichment Australia is still run by the same passionate Veterinary Nurse. With years of experience in both general and avian-focused veterinary practice, as well as caring for her own beloved flock of birds, Kirsty is knowledgeable and careful when it comes to toy safety for your beloved pets. ✨️Based on the northside of Brisbane and posting all around Australia, to New Zealand and even further abroad, it's easy to spoil your birds or furry friends with the handy filters for Parrot species and other categories in the online store. ✨️Be sure to check out the Aussie Handmade parrot toys section via the 'handy tags' at the bottom of each web page. As well as supporting local business, that section of products is free from any metals that are not stainless steel (ie they either contain stainless steel hardware or no metal at all). ✨️You're always welcome to get in touch via email or Facebook message if you have any questions about what products will be best for your pets. ✨️As a primarily online store, an address is not published. Pick up is available for those who live locally - just choose the option at checkout (after you enter your postcode within the region) and get in touch to arrange a time. ✨️For postage orders, Australia Post-specific options exist or an (often cheaper) courier option is available, which normally utilises Aramex for metro areas of Australia.
Kontaktuppgifter
4504, Narangba, Australien
- contact@animalenrichmentaustralia.com
- www.animalenrichmentaustralia.com
4,8
Utmärkt
60 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I emailed Animal Enrichment Australia…
I emailed Animal Enrichment Australia and Kirsty was very helpful and explained about the seagrass mats as I was concerned about them having contaminants, but Kirsty was honest. My order arrived in a good timeframe, and the instructions for pick up were followed. Postage was a bit expensive as I am rural. But I will definitely buy from Kirsty again 😊
25 mars 2026
Svar från Animal Enrichment Australia
Thank you, we appreciate your time to leave this lovely review and for putting so much care into ensuring your bird has safe products. Unlike other businesses who use seagrass mats for bird items, I wash the seagrass mats in F10 veterinary disinfectant, which is bird-safe. It's what the avian/exotics vet use to clean cages, food bowls and everything in their clinics, to make them as safe as can be :)
Let's chat next time about postage, as we can get the rural postage cheaper by working with Australia Posts' cubic weight brackets. It was the combination of heavy pellets and bulky seagrass mats in your order that prevented me from getting the postage cheaper for you.
I have been buying products from Animal…
I have been buying products from Animal Enrichment Australia for years. I have an Eclectus parrot and hate the rubbish that is offered in pet shops etc. Everything I could possibly want for my bird is available and being all natural and Australian is a big tick for me. I also love that I’m supporting a small business. Highly recommend and I will continue to only shop here for my bird.
19 mars 2026
Svar från Animal Enrichment Australia
Your feedback and long term support means the world to me Sarah - thank you! :) I'm so glad to be able to provide your Eclectus Parrot with all their enrichment needs.
Great customer service and excellent…
Great customer service and excellent service and the perch arived before expected 5 out of 5 I would recommend this company
24 mars 2026
Svar från Animal Enrichment Australia
Thanks so much Bevan for taking the time to share your experience. I'm really glad that Lassie's shower perch arrived nice and quickly, especially to the opposite side of the country!
Svar från Animal Enrichment Australia
Hi Mary, thanks a million for sharing your experience. I love being able to send orders same-day where possible. Yours went out only 3 hours after you ordered! :) I hope Billy is enjoying his stainless steel bells!
Consistently excellent!
Consistently excellent!
I found Animal Enrichment Australia when trying to source something I couldn't get in New Zealand. Their service has been so consistently excellent that I haven't checked whether I can get the products closer to home yet. They have a great variety of products with very reliable quality standards. Kirsty is very knowledgeable and the website is full of great tips to match the right products for your size pet/s. Highly recommend for products and for service :)
23 mars 2026
Svar från Animal Enrichment Australia
Sarah, I'm so so happy to be able to provide your beautiful Budgies will all of these orders of chewing goodies over the past year. Shipping to New Zealand has been a breeze lately too!
Thank you, I'm glad you like the website and appreciate all the hours of work making it as user-friendly as possible to help find the right things for your birds.
Amazing quality and creativity
Amazing quality and creativity for the toys. There’s so much care and passion put into every product and order, I am so grateful that I found this shop through my local vet. I will definitely be a returning customer for my lil guys. Thank you for what you do!
18 mars 2026
Svar från Animal Enrichment Australia
Thanks Mikayla, your feedback means a lot to me, especially regarding my handmade bird toy designs. I am very careful when it comes to safety and quality in my toys and I guess that's a big part of the reason many avian vets recommend my business. I look forward to providing more fun goodies for your little ones.
Their bird toys and food are to quality
Their bird toys and food are top quality and delivered promptly. All of the products have been designed or curated by the owner. She puts lots of thought and care into every order and delights in people’s pers loving her products.
17 mars 2026
Svar från Animal Enrichment Australia
That's so wonderful to hear, thank you Colleen! It certainly makes my day to hear how much yours (and others) pets enjoy my products and it makes me really happy to hear that you were happy with your latest delivery too. Thank you for your ongoing support.
Amazing Company & Service
Amazing selection of items, our flock absolutely adore everything we have purchased. Fast efficient delivery. Great follow up. We have been dealing with Animal Enrichment Australia for a long time.
We always highly recommend their products, knowledge and most of all customer service is second to none.
17 mars 2026
Svar från Animal Enrichment Australia
Your feedback means the world to us Ian, thanks so much for your lovely review. We love providing the flocks' pellets and enrichment needs and appreciate your long term support of this small business.
Great product but too expensive to buy…
Great product but too expensive to buy regularly.
13 mars 2026
Svar från Animal Enrichment Australia
Thanks so much for your review! We’re really glad you love the Sola plant products, our birds love them too!
We understand price is an important factor and we’re always working to offer the best value possible, which is why we also have 'bulk' 25 packs of Sola Stems available at a discounted price.
We also refrain from regular price increases, only changing the price when absolutely necessary. The main item in your order has not had a price increase in 3.5 years, while the other item you ordered has only gone up 30c in that time, which we think is pretty great :)
Did you know that the postage price for small, light items is a flat rate, regardless of how many you purchase? At the moment that price is $11.15, which is what Australia Post charge for a 500 gram parcel. When the parcel only weighs 100 grams like yours did, it can seem like not as good value, but when you stock up on a larger supply of Sola goodies, you can make the postage work better for you :) I even cover the extra postage cost if the parcel goes over 500 grams.
You can see all the applicable 'small, light' items in this handy section: https://www.animalenrichmentaustralia.com/product-tag/light/
Thanks again for taking the time to share your feedback and I look forward to fulfilling your pets' chewing needs in the future.
As always, feel free to reach out if I can be of assistance. I'd be happy to help make a pack that works best for you.
Svar från Animal Enrichment Australia
Awwww yay, this is so lovely to hear!! Thanks for the feedback, I'm really glad to hear your Quakers love their Sundeck Platforms - they really are so handy for us and comfy for birdy feet :)
As a Mum to 5 Quakers myself, I love the Sundecks too.
I really appreciate you taking the time to leave this review.
Great range & quick dispatch.
5 mars 2026
Svar från Animal Enrichment Australia
Thanks Julie, I'm so glad to hear this, especially coming from such a long-term customer (did you know your first order was in August 2019?). I really appreciate your ongoing support.
Great bird toys at great prices
Great bird toys at great prices, fast shipping, and all around good service.
5 mars 2026
Svar från Animal Enrichment Australia
Thanks so much for your lovely review, I really appreciate it and hope that Mango is enjoying all of his shreddable goodies :)
Excellent service
Friendly, caring and professional service. Very quick delivery. A joy to deal with.
26 februari 2026
Svar från Animal Enrichment Australia
That's brilliant to hear, thanks Jane :) I hope your gorgeous Budgie flock are enjoying their comfy platform and snacks. What did they think of the pellet sample?
Svar från Animal Enrichment Australia
Thanks Freia, I'm so glad Zoe likes my products so much. I really appreciate your repeat business.
I have ordered from this company 2…
I have ordered from this company 2 separate times, and i am amazed at how fast they are to dispatch! Products are always just what i was after, and my birds totally enjoy something new to destroy 🤭
Thank you for the little freebie too, our sickly ringneck ( Gurt ) had a blast with it!
I will definitely be a return customer, great service and great products at a reasonable price.
25 februari 2026
Svar från Animal Enrichment Australia
Thanks so much, I'm really happy to hear that I've managed to impress! It's just me, myself and I here, but I always strive to send orders quickly, even for my handmade products. I'm glad Gurt enjoyed the Sola Plant Stem chew that I included as a gift and I hope they're recovering from their illness.
I look forward to providing you more great Parrot products next time!
My bird loved them 🥰
I loved the toys I ordered! They were made so beautifully and with care. They can quickly too. Will definitely recommend!! ❤️❤️
16 februari 2026
Svar från Animal Enrichment Australia
Wohoo, that's great that your order arrived so quickly and it's great to hear you were happy with the bird toys you ordered. Thanks for the lovely review and for spreading the small business love.
AEA is fantastic
AEA is a fantastic online shop for finding amazing toys for my two spoilt cockatiels. The service is second to none and along with the products, is why we go back time and time again for all our birds enrichment needs.
12 mars 2025
Omdöme utan inbjudan
Svar från Animal Enrichment Australia
Paula, I so appreciate you coming here to leave this review. I love providing great toys for Sid and Pip and appreciate your ongoing support over the years. Did you know you first ordered back in April 2019?
It means a lot that you've taken the time to leave this review, so thanks a million :)
Materials for making toys
I've bought a few things in the past to make my cockatiel some toys. Products were great quality and prices very reasonable. Would definitely buy again!
25 januari 2026
Omdöme utan inbjudan
Svar från Animal Enrichment Australia
Hi Corinna, thanks so much for your beautiful review on my newly-linked Trust Pilot page. You must have come here as a result of my Facebook post - thanks a million! I'm glad you and your Cockatiels have benefited from my vast toy parts section. Thanks for helping to spread the small business love.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.