Angel MedFlight Omdömen 

Angel MedFlight took excellent care of our whole family, especially my mom, from the moment we contacted them to the moment we arrived, from Florida, to a Boston hospital. The customer service representatives, over the phone, are compassionate, knowledgeable and always available. They put together a phenomenal team of people, from the ambulance to the plane to the second ambulance - we felt so comforted by their care. I highly recommend Angel MedFlight - they took control of a very stressful and harrowing time in our lives and helped us to feel taken care of at every moment.

I can't thanks Chaleece and Andrew enough for their care and compassion as they helped me get my husband to a new facility. Andrew took care of all my luggage and also allowed my daughter to see her dad after more than a month in the hospital. It was sincerely appreciated. They were very professional and kind. I am so glad to have met them and they were my true Angels this day!

The captain was also very kind and attentive. Great experience

We would like to express the deepest of gratitude to the Angel Medflight team. They were available from start to finish in our journey to have our love one returned home safety. They answered all our questions during the whole process. Our contact Kaitlyn Mayernik was instrumental in pushing through roadblocks When navigating through Covid-19 requirements. They made us feels valued and most important allowed us to know that my mother-in-law was in great care! 🥰 Exceptional recognition to the flight crew for their compassion and support in the flight from Florida to New York. God Bless you all! 😇

Angel Medflight is in a business where you never hope to have to use their services, but definitely grateful to have them in your corner in the event you do. My recent Christmas holiday trip to Cabo San Lucas turned potentially deadly when my wife was diagnosed with COVID-19. A combination of the language barrier and less-than-stellar facilities made a dangerous situation gravely serious. She couldn't get the required treatment needed, yet the hospital refused to release her unless it was under the auspices of an air ambulance. A friend from California mentioned Angel MedFlight as a possibility, and with few viable options available, I decided to make the call. As it turns out, Angel Medflight's knowledge and professionalism combined with the hotel resort's wonderful service orientation eased my concern's and made a fretful situation thoroughly tolerable. During that stressful 36 hour period, I interacted with a number of different Angel MedFlight personnel and found them all to be courteous, profoundly professional and incredibly patient as they stepped me through the process. Reiterating my initial earlier comments, I wouldn't want to have to relive this past experience, however, if I did, knowing Angel Medflight's able partnership would be there would definitely lower the level of uncertainty in the outcome. Kudos and my sincere thanks go out to the entire Angel Medflight team for bringing my wife back home.

I have worked as a Case Manager in a hospital setting for MANY years and I will tell you that Jennifer and her crew were ON POINT in helping with the transition of our patient from Charlotte NC to Chicago, IL. The process was easy and went seamlessly. I appreciate your assistance with helping to make this transition a smooth one for not only him, but his family as well. Will absolutely use them in the future. You guys are amazing!

My husband was in accident in Mexico and had to be airlifted back to the US. We stumbled upon Angel MedFlight based on reviews and feedbacks.
I can not say enough how AMAZING this team is. They took care of everything - from A to Z.
The amazing team started with Jennifer Peterson for the logistics, Linda/Kristy - the nurses who transported my husband from the Mexico hospital to the US hospital and the flight crew who made the transit smooth.
All I needed to do was focus on the emotionally support for my husband.

My son was involved in an accident in South Dakota and was paralyzed from the mid-chest down. He needed to be transported to Dallas to Baylor Institute for Rehabilitation and this was the only way possible. I compiled one email and Angel MedFlight took it from there and made the process as seamless as possible. They arrived at 830am and we landed in Dallas at 1:20 pm on a flawless flight. We were transported to Baylor in an ambulance and then the Angels disappeared because you see, it wasn't about them, it was about the patient! Wonderful experience!

My mother was so happy to have you guys rescue her and bring her home to Florida. She can’t stop talking about how great your staff was to her. She loved Jimmy!!
Jennifer made everything so easy for me and made sure my mother would be transferred even when insurance was giving us trouble.

Our experience with Angel Medflight was exceptional. They went beyond our needs and expectations. While visiting in Jackson Hole, Wy my wife's father had a serious stroke. We needed to get him back to Bend, Or to be near his doctors and for future care. We contacted Angel Medflight to transport him. They took over immediately and scheduled every step of the process. Their care included transportation from his bed in St John's Hospital in Jackson Hole to a bed in St Charles Hospital - Bend, Or.. They were in contact with the family with updates through the whole trip. Couldn't have went any better during a stressful situation. Everyone we dealt with was kind, caring, and professional.

I had the pleasure of working with Angel MedFlight in December of 2019. My patient was from Ohio and needed to be transported via air ambulance to an Acute In-Patient Rehab in Norwood, Ohio from Charlotte, NC. She had been denied this medical service from her insurance company, so as a Case Manager I reached out to Angel MedFlight for their assistance. Through out the whole process from requesting documents, having the Letter of Medical Necessity drafted to arranging the actual flight. The team at Angel walked Me( the Case Manger) through the entire process. They also made the day of transfer very easy as they kept me here at the sending hospital very informed. It truly was a very seamless process from start to finish. I felt as if the Angel MedFlight was here to help the people that truly needed to be transported great distances to receive the highest level of care. And as a Case Manager it was a true pleasure to work with such an efficient team that put the patient first. This was my second time using this service, and I know if I need to transport another patient across the country I will use Angel MedFlight. Thank you for making the process as simple and efficient as possible for those that need it. Michele

I would like to give a special thanks to Angel MedFlight for an amazing experience during a stressful time.
We were trying to safely transport my dad from Phoenix AZ to PA. while dealing with multiple progressive medical issues, such as vascular wounds resulting in an amputation and gastric bleeding.
We found the idea of a medical flight through friends and found Angel MedFlight by simply doing a web search.
From the first call to Marcey to our coordinator Carl who gave us a guaranteed price that did not vary even when Angel MedFlight had to contract a flight through a secondary med flight company due to a mechanical issue, Carl scheduled with the origin and destination facilities gathering medical records and all necessary documents for a flawless bedside to bedside transportation.
When it comes the medical providers Scott Patten and Tony who meant us at bedside you automatically felt your love one is in the best hands in the business, though we had no emergency medical issues the two men exercised extreme professionalism, communication and compassion for my dad.
There was NOTHING these men would not do for my dads care and comfort.
When we arrived at the aircraft we were meant by the pilot Scott Pollard and co-pilot Vanessa who introduced themselves and made us feel that our experience and saftey was their upmost concern.
My dad is a difficult man to deal with and everyone involved exhibited patients and compassion regardless of his rough disposition.
THANK YOU, Marcey, Carl, Scott Pollard, Vanessa, Scott Patten and Tony for all your help and care, you all made a stressful situation an enjoyable experience...

Angel MedFlight was referred to us as we had immediate transfer needs for an elderly family member. The entire staff from Angel Med Flight, from the sales person,medical staff, to the pilots, were unbelievable. They made this difficult transition so much easier to handle. Carl was my "goto" person, who kept me updated with flight status and arrivals. If I could give more than 5 stars I would! Great job and thank you so much for taking care of our family member with such compassion.

On Thursday October 19, 2017 an amazing group of people helped develop and execute a plan to transport my recently paralyzed 20 year old Nephew from Charleston SC to West Orange NJ. This review is a public THANK YOU to all the folks at Angel MedFlight who made this happen.

Superior service form the minute we picked up the phone.

Bless your loving hearts: Vesna, Jenn, Timothy, Anthony, John H and Josh.

I used Angel Medflight Worldwide to air transport my mother from Sioux Falls SD to Daytona FL and the entire experience was good. From the beginning working with Carl was great, he was very responsive and proactive. He gave us all the information that we needed to make an informed decision during a very stressful moment in our lives. After we settled on using them their team worked with the hospital in Sioux Falls to get my mother transported efficiently and fast. Before we knew it she was in her way home. The Flight crew was amazing and my mother had nothing but good things to say about the nurses Jared and Anthony , and how friendly and professional they were. The pilots, Jennifer and Reece did a great job with the flight and flew a gentle and very controlled profile. In all Angel Medflight is a very good company with superb service.

I had my wife transported 1600 miles to a different hospital. Communication was good. They also worked behind the scenes with both hospitals to make the entire transfer go seamlessly. --- The crew that met us at the airport were very nice. Took time to explain everything. Allowed us access along the way and at the airport. Flight crew was friendly as well and gave us flight details. --- The entire family are happy with the flight, crew, and transfer. --- The only thing that might have helped was a cushion to make the bed/stretcher a bit more comfortable. My wife had one for siting that she was able to use that helped considerably. --- With that said, we would not hesitate to use Angel Medflight again. From the pilots Jennifer and Reece, the medical crew Jared and Anthony, and office team Carl and Jennifer; Thank you all for a great service and friendly and knowledgable staff!!! God Bless

My mother was flown from Memphis, TN to Atlanta, GA earlier this year and the experience I had with Angel Med Flight was phenomenal. I didn't know how I was going to get my mother transferred, but their team worked with me on everything from medical needs to financial assistance to ensure my mother would be transferred smoothly. The showed compassion and concern for me as her primary caregiver which meant the world to me because I was filled with uncertainty, sadness and fear. My mother passed a few months after being transferred, but I am so thankful she was able to be treated at the new facility even if it was only for a short time. I highly recommend using Angel MedFlight because they make what seems impossible a reality.

Angel MedFlight are life savers! Their dedication, compassion and professionalism are second to none. My wife needed to be air lifted from a local hospital to a special clinic.
From the very beginning, Angel MedFlight handled the communication and organization with our medical insurance and the hospitals. They are on the clock 24 hours a day, and no matter how late I called with questions, I was always greeted with the utmost respect, kindness and helpfulness.
The flight itself and the transportation to the airport and from the airport were organized exceptionally well and went as smooth as can be. The medical flight crew picked my wife up straight from the hospital and was with her all the way until she arrived in the special clinic. They put my wife at ease at all times and resembled the very same dedication, compassion and professionalism as their office staff.
Even though words can never express how grateful I am for all that they have done for my wife:
Thank you Angel MedFlight! You guys are awesome!
Harry

I can't say enough wonderful things about Angel MedFlight. I am a nurse case manager and had a patient that was accepted to Craig Hospital for brain injury rehab, however, the insurance company did not want to authorize air flight for transport. Due to the extensive distance this was the safest and most appropriate mode of transportation for the patient. The Angel MedFlight team was contacted in the late afternoon and our patient was in flight to Craig Hospital the next morning. Having their help makes it possible to keep fighting the fight to get the care that patients need and deserve. Absolutely wonderful to work with! True Angels!

Whilst I don't wish for anyone to need emergency medical airlifts..... if one does need, angel Med was wonderful. We were in an extremely intensive care situation with my father- he needed to be moved to his Dr. in another state for specialised care. I was so worried how would they care for my father? I instantly felt we were in the best care with all the team looking after my father. From the moment they arrived at his bedside until they had safely delivered him to his destination, they were of utmost respect, care attention and professionalism. I am deeply moved by their work and recommend them highly. True angels there.

Angel medical flight did a unbelievable job from start to finish. They came to us in a time of need and they could not have done any better. My family would like to wish all of your team the very best and say thank you again for doing such a amazing job. John A. From Cincinnati Ohio