AM Living Omdömen 19

As a professional landlord, I have worked with AM living for a number of years and found them to be highly professional, personable and most of all, they understand the rental market from the renter and landlords perspective giving them unique insight into the complexities of our current social-political landscape, enabling them to bring clear communication and harmony. I create homes I would want to live in and this is what drew me to AM living, they invest in the feel and vibe of the homes, check out their socials! Highly recommend.

Quick and efficient when I needed their help. Got on to it right away and did a fantastic job! Thanks guys!

Truly an awful experience
They could not care less about their tenants, the house managers were rude and out to get tenants. Communication as a whole was awful. I Had numerous severe issues with the house, AM living could not care less despite my complaints and did nothing to fix issues in the house despite being told several times. DO NOT RENT WITH THESE PEOPLE

I have waiting a year to put on a review because my daughter was still living in the area and was nervous about seeing Clare. The place was in need of a complete refurbishment. The outside drain kept blocking, resulting in sewage going into sink & washing machine & dishwasher. Anglia water keep coming out & said it was the house plumbing. The agent said it was because they used too much toilet roll.There was bare
floorboards which they kept getting splinters. The backdoor wasn't sealed so they got snails and slugs in. They found a mouse trap & droppings behind the fridge and Clare blamed it on the last tenants. When i called to ask about the drains and the fact they
were constantly left with no water, Clare said she was dealing with it
then messaged the girls and said don't get your parents to call up and
be rude to me, which I definitely hadn't been. I think she was used to
dealing with students who didn't feel confident to confront them.

A month ago I went on to AM Living's site to write a very negative review about their service (see review by Beautiful World), I would like to say that Matt and Jacqui went out of their way to rectify and make amends. Today the bed is fixed and they even wanted to fix the door, bless them! I'm glad to say all is forgiven and I do not have to pay for the bed. This is excellent effort made and deserves the five stars I've given them.

Matt and his team looks after the home fantastically - highly recommend

This company treats tenants like pigs. We're just there to supply rent and no more.
I was with them and they just did this to someone in my house.
They sent a message to the house through the obscure Arthur occupant app saying there would be a viewing of the house at a certain time, nothing else. Next day they showed up and complained about the rooms not being done for showing, but they didn't notify THE TENNANT!
Mind you, they have all of our information, emails, phone numbers.
They went into her room and moved her personal belongings around, which left her feeling violated.
We live in the era of communication, this lack of care for another person is unnecessary and unacceptable.
For someone go enter your space without properly notifying you, without your permission and show it to strangers...
This is only one example of what has happened in one house, however, this keeps happening and tennants are unhappy with AM Living.

Clare is rude, unprofessional & out to get tenants. Posting on behalf of a family member who lived in a property Clare 'managed' but is too scared to review themselves as their friends still live in houses managed by her and it is well known that Clare holds grudges and is out to make tenants check outs as hard as possible by making illegitimate security deposit deductions- a fact she proudly boasts about to other tenants. If it's an A.M Living house DO NOT STAY THERE!

Steff has been excellent all throughout the process of setting up my new tenancy, incredibly helpful and quick with any queries, you can tell she genuinely cares about tenants!

I’ve been in contact with AM Living for over two years now and found them extremely knowledgeable on rental and HMO properties. They are very helpful, and no query is too small.

Poor communication, took ages to communicate my deposit return. Only managed to get my deposit back after months of email trying to contact them several times.

AM Living has been managing the property I rent for over a year now and I’ve had zero issues. Service has always been very prompt and always better than I expect. Recently my room was fully redecorated to an incredibly high standard and I love it. Massive shout out to Claire who handled it all and liaised between myself and the landlord to get exactly what I needed. Cannot recommend highly enough

Been almost 2 years with them now and fully recommend. Whenever I had an issue, they would fix it immediately. Thanks!

Amazing experience, would recommend anyone to live under their wonderful group.

Claire the property manager always exceeds expectations day in day out.

Steff at AM Living was so helpful through the whole process. From my viewing to the day I moved into my new room, I felt nothing was too much trouble. I now live in a gorgeous house with super friendly and like minded housemates.
😊

AM Living have extensive HMO property investment and management knowledge - all offered on a friendly, polite and confidential basis.
Matthew has provided a great insight in to the Student and Professional HMO markets in Norwich, to whom I shall look to instruct for management in future.
I look forward to working together.

As a recent tenant of A.M. Living I am happy to say they provided the best management I have received in my letting experience which has been a number of years now. I lived in a shared house and they always looked after maintenance quickly and found nice new housemates to move in when some one left. Genuinely recommend living in one of the houses. D. Andrews

AM Living look after 4 HMO’s for me. They always keep every house full 100% of the time. They make sure that each house is kept clean and well maintained by doing monthly inspections. They keep up to date with any legal requirements related to HMO’s so this means being a landlord is completely hassle free for me. AM Living is an extremely professional company and I would have no hesitation in recommending them. Good job guys!

I have been using AM Living to help manage my HMO properties since I started investing and they have been superb, we never have long voids and their customer care and management process is incredible.