I chose vintage Arizona oak, a 220mm wide board and love it. Really helpful and knowledgeable staff , lots to choose from and large exhibition pieces on show so you get an idea of what it’s going to l... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ambience Hardware Flooring were one of the few places that sell the product I needed. They provided next day delivery, at a reasonable cost, no delivery and well packaged. Great job....thank you.
Very helpful on the phone: I received some free scotia samples within 48 hours. Having found a good match, I ordered several lengths which were competitively priced, well packaged, and delivered promp... Se mer
I was surprised by the fast delivery as I'm in Scotland and that usually means two days minimum (for 1 day delivery). I had a question on the type of Osmo I'd chosen and this too was answered speedily... Se mer
Företagsinformation
Skrivet av företaget
Established in 2004 in Leicestershire, Ambience Hardwood Flooring is a UK distributor of solid and engineered wood, laminate, and luxury vinyl flooring. The company offers over 200 flooring variations, alongside underlays, trims, adhesives, and general wood care treatments. The business supplies residential and commercial customers throughout the UK mainland. Our extensive catalogue features solid, engineered, laminate, and luxury vinyl flooring in plank, herringbone, and parquet block styles. We stock premium wood species including Oak, Walnut, and Hickory in multi-ply and 3-ply constructions, offering brushed, oiled, lacquered, and hand-scraped finishes. We supply leading industry brands such as Quickstep, Elka, and Floorify, alongside underlays, moisture barriers, and solid oak trims. For ongoing maintenance and finishing, we offer adhesives and general wood treatments from Bona, Osmo, and Treatex. Customers benefit from free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our dedicated 1300ft² warehouse, and complimentary flooring samples. Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.
Kontaktuppgifter
Unit 5 Euston Street Freemens Common, LE2 7ST, Leicester, Storbritannien
- 01162741050
- customerservices@ambiencehardwoodflooring.com
- www.ambiencehardwoodflooring.co.uk
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tester colurs
I ordered samples but was not aware that they were sachets but they were ok just applied, they went on well, i will decide tester and go back for colour when decided.9
5 maj 2026
Products were exactly as advertised
Products were exactly as advertised. Easy to order and efficient delivery.
30 april 2026
The flooring looks great although we…
The flooring looks great although we havent laid it yet. Delivery was difficult, coming a day later than scheduled and then refusing to help to offload. I had to carry 29 packs into my house and then the driver threw the palette into our skip, refusing to take it with him when he left.
23 april 2026
Svar från Ambience Hardwood Flooring
Hi we are sorry for your bad experience, we have made a formal complaint against the courier company so this does not happen again.
Dameged goos shipped
I bought 5 stair nosings When I unwrapped the cardboard tube 3 of the nosing were badly split. Whoever packed them must has seen the were damaged and I am amazed they were sent.
24 april 2026
Svar från Ambience Hardwood Flooring
Sorry to hear that you've received some damaged trims. They weren't sent damaged so this must've happened in transit. We're awaiting some images then we can refund/replace anything that's damaged.
Most reasonable price in Leicester
Most reasonable price in Leicester, and they are very helpful
17 april 2026
Extremely helpful customer service and…
Extremely helpful customer service and prompt dispatch. Thank you
24 april 2026
Engineered wood.Sourced stock and delivered within a…
Sourced stock and delivered within a week. Chased delayed delivery and updated me promptly. Very good quality product
15 april 2026
Easy and problem free from purchase to…
Easy and problem free from purchase to delivery.
14 april 2026
Quick prompt service
20 april 2026
Dispatched goods very quickly
Dispatched goods very quickly - unfortunately Yodel had it on the 9th April but didn’t deliver until 20th April and you have refunded my money as I needed it before then
8 april 2026
Fast delivery and received on time I…
Fast delivery and received on time I will recommend too everyone
8 april 2026
I have been looking at various samples…
I have been looking at various samples for engineered wood, and then I had a sample from Ambience and decided on the one to buy - now people buy from people, and the flooring was lovely but the customer service after was brilliant, I had an issue (no fault of Ambience) that I needed an additional plank and nothing was too much trouble for them, I mostly dealth with Vaughan and Chris - excellent wood, excellent service, will be definately using them again.
17 april 2026
Omdöme utan inbjudan
Good price and delivery
1 april 2026
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