Alterme Omdömen 39

TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I have been waiting for a new ring because the one I currently have no longer fits. When I originally got it I didn't get to pick it out which wasn't too bad but currently I provided the current size... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The AlterMe insights offered from the test have helped me make some positive changes for my health and wellness. My DNA really does tell me what my body likes to eat and how it likes to work out to pe... Se mer

Betygsatt 5 av 5 stjärnor

AlterMe has been a complete game-changer for me. I may not always agree with some recommendations or tracking, however, I have had nothing but success. I also love the articles provided within the app... Se mer

Betygsatt 4 av 5 stjärnor

I have enjoyed learning about my DNA for health and fitness, but I'm struggling to understand now to use the information to lose weight. I feel better mentally and physically, but my scales are not wo... Se mer


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

39 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 53 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Mixed feelings

I had the DNA test done and was a bit annoyed from the start because they send repeated, many repeated texts to urge you to send it back promptly. Even after I had sent it, dropped it at the post office, several days later, I got another text saying my package had not been scanned by the post office. It had. Their system just lags. It's just annoying to get so many reminders. Then the kit was processed and once it was done I was texted to set up a one-on-one consultation. So I did that. Received a meeting invite, accepted, and then received again multiple texts reminding me. One at 24 hours before, one an hour before, one 15 minutes before. It was ridiculous. I had several reps tell me the texts are auto generated, as though they're not responsible for them and don't control the frequency. So I was ready for my call and nothing. Rep stood me up. Utterly obnoxious. About an hour after the meeting time, he texted and said my report was in my portal. No mention of the meeting. No mention that he was a no-show. I asked why he didn't call as scheduled. Never responded and not heard from since.

After further research I have learned they do a serious hard abusive sell during those meetings to buy their $3k system. It's good that he didn't call because I would have hung up.

The report is interesting and I think was worth the $30. They claim they usually charge $100, but I've not seen anyone have to pay full price, so the "sale" is a sham. So overall I'm glad to have the report. But I will have nothing else to do with them.

Companies do so much better and are so much more reputable when they are not so completely obvious that all they want is to upsell you. But from a $30 product to $3000? Um, no.

23 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was skeptical at first because I've…

I was skeptical at first because I've seen a lot of health gimmicks online. But the Alterme DNA test was actually insightful. The report explained why intermittent fasting never worked for me and suggested adjustments that made sense. The ring keeps me accountable daily. Overall, a solid system if you're serious about optimizing your health.

26 februari 2026
Betygsatt 5 av 5 stjärnor

Quick Replacement of Ring

Upon determining that my ring wasn't charging and all steps had been taken to attempt to charge it, the representative kindly offered me a replacement ring, free of charge. I thought I was going to be out of luck, but I was pleasantly surprised how simple it was to get the replacement and stay on my journey.

16 mars 2026
Betygsatt 3 av 5 stjärnor

I really thought I was going to love…

I really thought I was going to love this ring, but honestly I’m a little disappointed for the price.

There are definitely things I like about it. I enjoy the different workout and tracking options, and I like the idea of having something small and wearable instead of a bulky watch. The concept is great and the data it provides can be helpful.

However, the actual ring itself doesn’t feel as high quality as I expected at this price point. It just doesn’t feel as premium as I thought it would.

The biggest issue for me has been the app. It takes a long time to load and sync, and there have been multiple days where I wore the ring all day and it didn’t track anything. That’s really frustrating when the whole point is to track your activity and health metrics.

Overall, I like the idea of the ring and the variety of tracking options, but for the price I expected a smoother app experience and more reliable tracking. Right now it just doesn’t quite feel worth the cost.

16 mars 2026
Logotyp för Alterme

Svar från Alterme

Thank you for taking the time to share such a thoughtful and balanced review, we genuinely appreciate it.

We’re glad you like the concept, tracking options, and form factor. That said, your frustration with the app and missed tracking is completely valid. What you’re describing lines up with an issue we experienced with one of our connected service providers. Because of that outage, some biometric insights (like sleep tracking results, readiness scores, workout summaries, and other metrics) may not appear right away or may look like they didn’t track. The good news, is that has since been fixed, and all of your metrics that were delayed should now be fully restored!

That said, the value of AlterMe goes beyond the ring itself, it’s delivered through the daily insights and personalized recommendations based on your DNA and biometrics. Based on what you described, you haven’t been getting that full experience yet.

We’d really like to fix that for you. Please reach out to our support team via our in app chat, so we can make sure everything is syncing and working as it should. https://support.alterme.com/en/

We appreciate your feedback and the opportunity to make this right.

Betygsatt 5 av 5 stjärnor

Took the DNA test and then used me…

Took the DNA test and then used me Alterme Ring it's so easy to wear and syncs seamlessly and the app is free as long as your training. It look me about couple of weeks I'm more consistent with workouts and sleep patterns. the personalization is real and showing results!

4 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I have been able to actually stick to a…

I have been able to actually stick to a work out routine for almost a year! This program keeps me accountable and gives me the health monitoring aspects of oura and also takes care of giving me recommendations and work outs based on that information which is super helpful. I feel stronger and healthier than I did a year ago. The biggest draw back I have found is that I haven't lost a ton of weight which was lower on the priority list, but still a goal of mine. I've recently added barbells and complex movements into my routine which has hastened weight loss more than band work outs but I have to go out of the app for that. The other thing I wish it had was a more straight forward stretching routine based on my mobility issues rather than generalized yoga routines or active stretching.

13 mars 2026
Betygsatt 5 av 5 stjärnor

Love the tracking, variety, and accountability!

AlterMe makes it easy for me to track my food intake and sleep, and I love the variety of workout options and accountability! I love that my profile is tailored to ME, using many data points to customize my plan. I’ve really enjoyed the strength workouts, and I am impressed with a number of the enhancements they’ve made since joining.

12 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I like using Alterme

I like using Alterme, I was initially just interested in the DNA test. I ordered the DNA test and then had an advisor call to go over it. The genetic breakdown was interesting (especially the carb sensitivity and recovery markers), and he tied it into how the ring tracks sleep and daily strain. I was already committed to purchasing the full system but the call with the advisor shifted toward upgrading, which felt a little intense. But overall the explanation of how the wearable data connects to my genetics was actually helpful.

4 februari 2026
Betygsatt 5 av 5 stjärnor

2 years & going strong!

I have been using alter me for about two years now and it has changed my fitness game to make it more sustainable. It doesn't pressure you to wear yourself out and actually encourages you to take work in days when you don't sleep good,etc. it has helped me be able to make an easy fitness plan especially while being a mom of two. I love that I can do workouts at home that are effective and I can also track my workouts at the gym. The ring has been so nice for me to be able to track my steps and sleep. I have loved alter me and everything that comes with my fitness plan. It's easy to track food too which has helped me lose weight! I recommend it to everyone. Especially my mama friends!

10 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam- no dna results

Their dna test didn't show scoliosis, arthritis, or depression and diabetes from both sides of the family. For all that money, it said you can lose weight doing cardio. Who said anyone wanted to lose weight?

Total rip-off. Don't waste your money.

6 mars 2026
Omdöme utan inbjudan
Logotyp för Alterme

Svar från Alterme

Thank you for sharing your feedback. For clarity, our DNA Lite kit analyzes 12 specific genetic traits related to fitness and wellness. It is not designed to identify or diagnose medical conditions such as scoliosis, arthritis, depression, or diabetes. We aim to provide insights that can help guide exercise, nutrition, and lifestyle choices.

If you have any questions about your results, our team would be happy to help clarify them.

Betygsatt 5 av 5 stjärnor

I've been a customer of Alter for…

I've been a customer of Alter for nearly two years. I haven't had many service issues, but I recently lost my signal and needed a replacement. The customer service experience was fast, warm, knowledgeable, and the resolution was fantastic. You don't see this level of service very often. Nice work Team!

9 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Purchased the ring and it never works…

Purchased the ring and it never works correctly. Response was "this is due to an outage with one of our connected services. Your readiness score, daily recommendations, historical stats, or other biometric insights may be delayed." I requested a refund a week later and was told I had to pay $99 for restock fee and $899 for DNA analysis which is confusing if I didnt sign up its the $27.99 I originally paid but since I signed up the report is now $899. Its just a scam uses AI for meals and workouts which you can do yourself. Ring doesnt track correct sleep and workouts.

9 februari 2026
Omdöme utan inbjudan
Logotyp för Alterme

Svar från Alterme

Thank you for sharing your experience, and we’re truly sorry for the frustration this has caused. We understand how disappointing it is when a device you expect to rely on daily doesn’t perform as intended, and we appreciate you taking the time to bring this to our attention.

The behavior you described aligns with a recent outage from one of our connected service providers. During this time, some biometric insights, such as sleep data, readiness scores, and workout summaries may have been delayed or appeared inaccurate. Our team has been actively working with the provider to resolve this and restore full functionality.

We also sincerely apologize for the confusion regarding DNA Light and DNA+. The $27.99 purchase was for the DNA Light report, which provides foundational fitness insights. DNA+ is part of the AlterMe program and is a significantly more advanced health and wellness report (approximately 70 pages) with a listed value of $899. We understand how the pricing difference could be confusing, and we regret that this was not clearer during your experience.

Your feedback is important to us, and we’re committed to improving both the product experience and how we communicate these details. Thank you again for sharing your concerns.

Betygsatt 1 av 5 stjärnor

I was stupid and fell for the BS

I was stupid and fell for the BS. After about a week I realized what I did and wanted to return the ring and end the subscription. The ring cost $99, well to return it is a $99 restocking fee. FOR WHAT?? Don’t fall for it. The ring is bulky so if you lift heavy, it’ll pinch and rip skin. The monthly “subscription “ is $59 with a huge interest rate, and the ring is $99. The DNA results didn’t tell me anything I didn’t already know. This really isn’t worth anything. You can do your own research on Google and get the same results.

26 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Just ridiculous

Just ridiculous. Does NOT take 7-10 days for results. I'm at day 30 and they are now expecting me to talk to someone for 30 minutes about my "result". I just want the results I PAID FOR. BAIT AND SWITCH!!!!

26 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Just avoid this company!!

After ordering fitness DNA analysis, they constantly sent intrusive texts. Once I was informed my results were ready, they did not provide them, but required I set a 30-minute appointment for a phone call with on of their “fitness experts,” who is certainly someone who is going to try to upsell me on something else. I just want my results, which they are holding hostage until I speak with one of their salespeople. I am furious. I suspect I will need to get my credit card replaced because I have a feeling they’ll sign me up for something (without my consent) and charge me more. To be polite, this company lacks transparency, to say the least. I wish I had avoided them entirely.

23 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst experience !

Worst experience dealing with this company!
I would strongly urge anyone not to participate in any of this company offers.
I purchased a 'Ring" which monitors your sleep progress . In addition, I was told that I must purchase a monthly subscription (which I later learned in my correspondences is a payment plan pay off the ring?? I was told by their rep that all I had to pay was a $100.00 and the additional cost could be cancelled at any time. Ok fine. However after wearing the ring, I ended up with a rash from it and I could no longer wear it. When I sent an email to the customer service dept. stating both 1) I had a bad reaction from the ring 2) I was told I could send the ring back and cancel any months payments.
I was told that I was not allowed to cancel any payments, even after telling them I could no longer wear the ring due to adverse reaction.
After some back and forth, I was told in an email that I could contact them and "they would be happy to assist with the next steps for closing my account". HOWEVER after contacting them the next day to request the next steps to close the account - It was suddenly no longer an option and the "best we can do is offer a $400.00 but I would still be responsible for paying off the remaining balance of the ring payment plan. Again after responding to them asking for the option to close out my account, they responded with a generic statement about how they are here to help me. I have never experience such a difficult and unorganized company.
But clearly this is a company that does not care about their customers or about the health of their customers. I am utterly disgusted with them and will now need to contact my bank to deal with it.

3 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DONT GET IT!! Terrible Customer Service!

DONT GET IT! I signed up to do the program. I got the ring and it was bulky and sometimes glitchy. While I liked the original dna report, the tips and content were not anything unique. You can get better exercises on other cheaper sites. And you have to commit to 3 years! They told me I had 30 days to return. I’ve been waiting for weeks and still haven’t gotten processing forms. And then got an alert they are going charge me again. I keep messaging them and no response. If they do charge me, I promise they will see legal action!

18 september 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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