Allied Mobility Omdömen 1 472

Seamless transition from old to new vehicle. All aspects discussed and vehicle delivered ahead of schedule

Whole process, from ordering car to delivery was excellent. Archie, the delivery driver was very good, explained everything. He was friendly and polite. Overall very good.

Allied mobility is very professional company that worked with costumers with a personalised approach to what their needs and how to help them to achieve them in the end

Great service and care taken throughout the process of us getting our new WAV just a shame the deposit we had to pay was so high this time around being that our options are somewhat limited due to my needs.

Being able to go out. First time in 7 months

First class service from demonstration to delivery

Excellent throughout from start to finish

Hand over was straight forward explained everything to me lovely chap called John 👏

The whole process was really simple and informative. All questions that I asked regarding adaptations where answer throughly. Everything about the car was explained throughly and I was shown all about the restraints and how to use them correctly. The guy that dropped the car off was very polite and attentive. Great experience x

From choosing, ordering and delivery of our WAV, Allied Vehicles made everything totally hassle free.

Quick easy nice people to do business with

Highly recommend this service. Great service from the beginning, applying for a grant, the assessment to delivery of the vehicle.

Great service from the first phone call to the vehicle being delivered, all queries discussed with friendly staff.

Hassle free, from demonstration, order, through to delivery

They kept us informed throughout the whole process from start to finish.

We had an issue with the registration no plate for the new WAV, but Allied motors have gone over and beyond to rectify the problem and resolved this.

Ordered a wheelchair vehicle with Allied via motability. During the demonstration the salesman said i.would have a drivers seat that swivels 180 degrees so I can transfer from wheelchair to drivers seat easily. He also said that the rear seats would fold to the sides of the van for more access space. No swivel seat and fixed rigid rear seats. There was also a tailgate fault before I took delivery of the vehicle which delayed the delivery date. When I finally took delivery from a 3rd party the van was filthy, grease stains on the roof lining, metal drill shavings in the carpets, mud prints on the dash and 1600 miles on the clock. Within hours the alarm triggered due to the boot spontaneously opening. This continued to happen every time someone unlocked their car. Obviously that fault was not fixed. Vehicle had to go back again to be repaired adding even more hundreds of miles to it. The side steps are just below 3 inches from the road when empty and 2 inches when full. they smash into every speed bump and on one occasion they hit a slightly uneven road whilst I was travelling at 60mph. Allied said they aren't responsible for the roads. In a nutshell I didn't get the vehicle that I was told I would get. The salesman lied to me to get a sale. Apparently the vehicle i have can not have the seats that were suggested during the demonstration. Funny that eh. I now have a 60k vehicle that isn't fit for my needs. I was told by the motability foundation if im not happy give it back!!! However if I do theres no guarantee I will be accepted for another one. I called Allied again today and the customer service guy said that he would look into it but I know nothing can be done going by what he said. The hard working public are paying for this scheme and its a joke. Companies just want to get sales and then wash their hands with it.

Very friendly, very informative and very aware of my needs. Representatives couldn’t do enough for me and the whole process went very smoothly.

First wav vehicle and they teach you how to use the equipment aswell as a test drive before you make a decision but also take your motability car while they drop your wav vehicle at your door in the process very knowledgeable people 10 out of 10 will use again.

Every one was helpful, spacailly David and Andy .