ALL EAT Omdömen 

158
TrustScore 2.5 av 5

2,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Never used the service before. On a takeaway website it suggested to download the app for £6 off first order. When entering the code it claimed the coupon had expired. Deplorable, useless app immediat... Se mer

Betygsatt 1 av 5 stjärnor

Similar to another 1 star review I was charged twice via Pay Pal/Apple Pay still waiting on an outcome. Also trying to contact them was really hard via chat they take an absolute age to respond to you... Se mer

Betygsatt 1 av 5 stjärnor

Disgusting service, ordered Chinese it arrived, but it was inedible, beyond gross, things floating in sauces and dirt in the plain rice, rancid sweet amd sour dishes. So contacted All Eat expecting a... Se mer

Betygsatt 5 av 5 stjärnor

This app has a wide range of options. I have managed to save money through this app as compared to their competitors because customers don’t end up paying huge amounts in commissions etc. Customer ser... Se mer

Företaget har svarat

Företagsinformation

  1. Restaurang
  2. Kinesisk restaurang
  3. Kinesisk hämtmat
  4. Online-matbeställning
  5. Pizza hemkörning
  6. Pizza avhämtning

Skrivet av företaget

All Eat is an online food delivery platform with the community at its heart. Putting people over profits, the platform strives to help customers connect with an abundance of local cuisines all at low prices. All Eat prides itself on having the lowest fees in the market, ensuring affordability for customers and merchants alike so we all eat together. All Eat is an online food delivery app helping local restaurants and communities say no to 36% commissions to takeaway platforms with Unbeatable food, price, and service​.


Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

158 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,5

Alla omdömen

(158)

13 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, lower price than Just Eat and other platforms. Will stick to this app.

13 februari 2023
Omdöme utan inbjudan
Logotyp för ALL EAT

Svar från ALL EAT

Thank you so much for your review

Betygsatt 5 av 5 stjärnor

I’m really happy with All Eat’s…

I’m really happy with All Eat’s service!! I am really satisfied with the speedy delivery. I’m a regular customer and my food always comes just on time to my standard, I’d definitely recommend this platform as well if you’re looking for something cheap and of high standard!

12 februari 2023
Omdöme utan inbjudan
Logotyp för ALL EAT

Svar från ALL EAT

Thank you so much for your review

Betygsatt 5 av 5 stjärnor

This is good company

This is good company. Love the food they delivered. The price is so reasonable and so tasty! Highly recommend

9 februari 2023
Omdöme utan inbjudan
Logotyp för ALL EAT

Svar från ALL EAT

Thank you

Betygsatt 5 av 5 stjärnor

I got scared after reading the reviews…

I got scared after reading the reviews as I had my order cancelled on the night as apparently the restaurant was closed on Tuesdays. They promised me a refund, however the next day I rang to ask if they could just forward the order to the next day instead as I felt worried I would not receive my refund.

After speaking with customer service, they helped me straight away to re sort the order and I got my food within the hour.

25 januari 2023
Omdöme utan inbjudan
Logotyp för ALL EAT

Svar från ALL EAT

Thank you for your understanding, we always try our best to help our customers. Sometimes, our competitors will purposely left some bad reviews on the website, we cannot change anything but we hope we can always help our customers out.

Betygsatt 1 av 5 stjärnor

Paid for food but it wasn’t delivered

Paid for my food, the restaurant said they didn’t receive my order even though I had an order number. All Eat never replied to my 2 messages & the restaurant refuse to refund me. Disgusting. DO NOT USE.

14 december 2022
Omdöme utan inbjudan
Logotyp för ALL EAT

Svar från ALL EAT

Sorry to hear about this. Can you confirm that the order was made on our platform? If so, could you please provide us your order number? This should not happen on our platform. You can also call us on 02039538888.

Betygsatt 1 av 5 stjärnor

Terrible experience with this app

I ordered food and nothing arrives. Never use this app again. Worse experience ever!!!

3 december 2022
Omdöme utan inbjudan
Logotyp för ALL EAT

Svar från ALL EAT

Sorry to hear about this. Can you confirm that the order was made on our platform? If so, could you please provide us your order number? This should not happen on our platform. You can also call us on 02039538888.

Betygsatt 5 av 5 stjärnor

This app used to be very good…

This app used to be very good especially for cash delivery
New version won't allow any delivery at all even though I'm about 500 m away from shop
Since the 4th of October till today the 8th not been able to place any delivery orders for cash or card
PLS someone sort it out
I'm glad to edit this and say issues have been sorted and app is back to being excellent ☺️👌

8 oktober 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible web site

Terrible web site, hard to use and doesn’t provide any updates on order progress. Will never use again

28 maj 2022
Omdöme utan inbjudan
Logotyp för ALL EAT

Svar från ALL EAT

Sorry to hear about this. We can confirm that we do not provide tracking services as the restaurants use their own drivers. We have improved our website. If you need further help, please call us on 02039538888.

Betygsatt 2 av 5 stjärnor

All over the place

All over the place, stick with Just Eat 👍

16 maj 2022
Omdöme utan inbjudan
Logotyp för ALL EAT

Svar från ALL EAT

We have developed new app and website to improve our customer experience. We will keep update and improve our app and website. We provide unbeatable food, unbeatable price and unbeatable services to all of our customers.

Betygsatt 1 av 5 stjärnor

Don't order via All Eat

this company are not worth dealing with, and there should be an option for no stars
I have been ordering from the same Chinese for years, this was ring the restaurant place order and pay cash on delivery and never an issue.
Now on three occasions i have placed orders through All eat as i did not have cash in the hose so its easier to pay on line (the Chinese only take cash payments)
Out of the three times i have used All eat twice i have had to go and collect the food myself, today was the last time so asked for my money back, whilst they will give the delivery charge back they will not give back their service charge, whilst 50p is nothing its the principle, the order is placed with them, the responsibility is with them as they have taken a charge for dealing with the order.
Customer service is what a company lives and dies on, place your order else where and by the look of the low score this company have i am not the only one who thinks they are useless.

22 april 2022
Omdöme utan inbjudan
Logotyp för ALL EAT

Svar från ALL EAT

Sorry to hear about this. Can you confirm that the order was made on our platform? If so, could you please provide us your order number? We usually spoke to our merchant regarding this issue as they use their own drivers. We hope there is no misunderstanding. You can also call us on 02039538888.

Betygsatt 2 av 5 stjärnor

Fail to Follow Order Instructions

Made an order for a specific time as I was working. It arrived 40 minutes early, interrupted my work and obviously went stone cold by the time I could eat it.
Chat service just blamed restaurant and then failed to respond.

5 februari 2022
Omdöme utan inbjudan
Logotyp för ALL EAT

Svar från ALL EAT

Sorry to hear about this. We will try our best to improve customer experience.

Betygsatt 4 av 5 stjärnor

Could do with some extra feature like…

Could do with some extra feature like in app messaging that informs you when your order has been received by restaurant and your order is on its way notification. Other than that the app is fine.

19 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unreliable app

Unreliable app. Unreliable processing of order. Receipt says that i paid online. Then all eat delivery driver said it was done and charged on delivery. No answer yet from all eat.

4 december 2021
Omdöme utan inbjudan
Logotyp för ALL EAT

Svar från ALL EAT

Sorry to hear about this. We can confirm that we do not provide drivers as the restaurants use their own drivers. If you need further help, please call us on 02039538888.

Betygsatt 1 av 5 stjärnor

Awful App and response to my grievance

Awful App and response to my grievance. Food when it eventually arrived, was cold. I am not convinced that the food actually came from the restaurant I was ordering from. Definitely not the usual quality. Containers not the usual ones used. I wish I had telephoned my order, as I normally do. It would have cost less too!

14 november 2021
Omdöme utan inbjudan
Logotyp för ALL EAT

Svar från ALL EAT

Sorry to hear about this. We can confirm that we do not provide drivers as the restaurants use their own drivers. The food will definitely be provided by the restaurant you have ordered. If you need further help, please call us on 02039538888.

Betygsatt 1 av 5 stjärnor

We ordered and the payment went through…

We ordered and the payment went through 4 times and the order never arrived at the takeaway

8 oktober 2021
Omdöme utan inbjudan
Logotyp för ALL EAT

Svar från ALL EAT

Sorry to hear about this, sometimes the payment gateway will reject your payment or put it under pending so you order does not come through. We have developed new app and website to improve our customer experience. We will keep update and improve our app and website. We provide unbeatable food, unbeatable price and unbeatable services to all of our customers.

Betygsatt 1 av 5 stjärnor

Terrible service

Terrible service, two payments have gone out of my bank for the same order (over a week ago) and when speaking to them on the phone they keep telling me they will phone me back and never do.

3 oktober 2021
Omdöme utan inbjudan
Logotyp för ALL EAT

Svar från ALL EAT

Sorry to hear about this, sometimes the payment gateway will reject your payment or put it under pending so you order does not come through. We have developed new app and website to improve our customer experience. We will keep update and improve our app and website. We provide unbeatable food, unbeatable price and unbeatable services to all of our customers.

Betygsatt 5 av 5 stjärnor

Very good service

Had a bit of a panic after placing an order via All Eat and then seeing all the one star reviews on here! Immediately called restaurant to check they’d received order (they had) and food was delivered swiftly/payment processed - no issues. Seems to be cheaper than some other companies which deliver for same restaurant!

26 september 2021
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer