We’ve used All Camps for family holidays in Italy, France and Spain and find them to be incredibly easy to deal with.Be it changing campsites, insurance issues, payments as well as onsite help ,you... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Just back from a football trip with my son. Beautiful resort and it’s right on the lake. Accommodation was great. We stayed in 5 bed close to the restaurant. Staff in restaurant were amazing , servi... Se mer
My only negative is...adding on bed linen and towels as extra instead of including in overall cost. It's handy if you live in mainland Europe and can drive but coming from Ireland I either pa... Se mer
Easy to use site. The filters are great. Vastly superior to a more famous one. Could do with a filter for air conditioning though. Easy to see the final price without having to fill in all your detail... Se mer
Företagsinformation
Skrivet av företaget
Allcamps offers you a superb range of Campsite holidays on more than 1000 campsites in nineteen countries with an unrivalled variety of accommodation types. With luxury tents, mobile homes and bungalows we are confident that we can find the right holiday for your family. Already established with offices in the Netherlands, Switzerland and Denmark, Allcamps has become one of the leading specialists in European Camping. We are delighted to be able to offer the same quality holidays and reliable service to customers in Ireland. Book with Allcamps and be at home on every campsite! Personal Contact and Experience Booking with Allcamps could not be easier. We have an excellent online booking system backed up by an experienced team in our office, who will be delighted to answer any questions that you have about our campsites and accommodation. Most of our staff go on holiday with Allcamps and have first-hand knowledge of the Allcamps campsites and accommodation.
Kontaktuppgifter
Bijster 13, 4817HZ, BREDA, Nederländerna
- +353 (0)818002575
- info@allcamps.ie
- www.allcamps.ie
4,4
Utmärkt
585 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I knew the area I wanted to visit so…
I knew the area I wanted to visit so All Camps had all the relevent information for each camp and made the booking experience an awful lot easier.
27 maj 2024
Everything
Best Campsite I've ever been too. Kids entertainment and staff were so nice and kind to the kids
28 maj 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Informing our resort late check in
I wanted to inform the resort of our late check-in and twice the call was dropped after a few rings. I had been waiting to be connected to speak to an agent and then the call disconnected. Does not give much confidence in customer service attitude.
1 juni 2024
Svar från Allcamps
Dear Fiona,
Thank you for your review and feedback!
Unfortunately you could not reach the campsite directly.
I see in your booking that you finally contacted us and we contacted the campsite about your late flight.
In case you have any further questions please let me know.
Kind regards,
Karin Team Allcamps
Website experience
Always find the website very easy to use and gives very good details about the campsites and the area
1 juni 2024
Easy quick simple.
28 maj 2024
Helpful and efficient
When I emailed with enquiries and I problem I had they were very quick to get back and very helpful
22 maj 2024
Es la Segunda vez que reservo
Es la Segunda vez que reservo con vosotros y muy bien la organizació y lo fácil que es hacerlo
26 maj 2024
Booking was easy and straight forward
Booking was easy and straight forward. All information was given and easy to understand and follow.
21 maj 2024
Very easy to contact to make amendments…
Very easy to contact to make amendments to booking
24 maj 2024
Very good
Very easy website to use .. followed up with a phone call and the lady I was talking to was very nice and helpful
24 maj 2024
Straight forward process
20 maj 2024
Booked and took my deposit and did not…
Booked and took my deposit and did not refund or offer the deposit to remain in place for another holiday after Covid. Now they send me advertisement to my email. I will never book again with you. I thought this was explained in my initial review. Please understand this and stop sending me advertisements. All camps junk
22 maj 2024
Omdöme utan inbjudan
Svar från Allcamps
Dear Dunne family,
Thank you for your review and feedback!
Unfortunately we do not see your details on file in our newsletters. We find it very annoying that you still receives something from us. is it possible to forward the received emails to us so we can check which mails this concerns and how we can resolve it. Thank you in advance!
Kind regards,
Karin Team Allcamps
Mobile unfit for use
Update: Despite our repeated requests during our stay regarding the broken toilet in the mobile unit, Allcamps has responded with an unsatisfactory email offering a minimal refund, even though we were unable to use the mobile for the majority of our stay, implying that the lack of a working toilet is an acceptable inconvenience. It appears their solution is for guests to resort to using the sink.
It took five out of our seven days to resolve the issue, rendering over 50% of our booked time unusable in the accommodation. Fortunately, we had access to alternative lodging, albeit inconveniently distant from the other amenities mentioned in their reply. Despite raising the problem multiple times, we were continually reassured that it would be promptly addressed, only to be consistently disappointed as it remained unresolved. I strongly advise steering clear of this company and its affiliate, Eurocamps, as their inability to deliver satisfactory accommodations or customer service is glaringly evident.
Booked a mobile in Camping Cisano Italy through Allcamps. Upon checking into the mobile we realised the only toilet in the mobile was not working. We reported it and multiple times were told it would be fixed that evening or the following morning. We ended up staying with family at alternative accommodation as the mobile was unfit for use. Eventually after a week they fixed it but at that point we only had three days left of our holiday and hadn't even taken the bedding out of the plastic, so there was no point having to repack and unpack. I asked for a full refund and completed a guest report form with David in Eurocamps who was very helpful, I then gave him the keys of the mobile so we no longer had possession of it. I was emailed by Allcamps to say that it would take upto 4 weeks from the end of our holiday to review our complaint, but we are even more out of pocket as we had to contribute to our family we had stayed with.
Incredibly frustrating experience and I could not recommend booking with allcamps, we were lucky to have family staying near by or we would have been stuck in a mobile without working sanitary facilities.
13 maj 2024
Omdöme utan inbjudan
Svar från Allcamps
Dear Andrew,
Thank you for your review and feedback!
As you have also sent in a complaint we know about the described situation. Unfortunately your holidays did not start as expected. Finally the toilet could be repaired by an external company on the 17th of May. You have decided yourselves to stay in the mobilehome of your friends and and not occupy the booked accommodation.
We have taken your complaint under consideration and sent it to the Eurocamp headoffice. Meanwhile we have received a feedback from our partner and are allowed to offer you a compensation of 50% for the inconvenience. We think Eurocamp offered you a fair compensation as the travel price is made up of many facets, including the accommodation, but also being able to make use of the facilities and entertainment provided at the campsite, the location of the campsite, etc.
In case you have any ofther questions please let me know.
Kind regards,
Karin Team Allcamps
Water park was fantastic
Water park was fantastic, lots of great Icecream , turtles were endless amusement, beach was fabulous
17 maj 2024
Excellent customer service very easy…
Excellent customer service very easy cancellation unlike other companies
16 maj 2024
Impressive response time
After booking online I had a query about the covered decking at the mobile. My email was responded to in one working day.
9 maj 2024
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