Aliengates Omdömen 

I had cantilever sliding gates installed with a CAME motor in 2009 by Andy. They have operated faultlessly for 16 years and outside a couple cold winters when in-line fuse blew due to gate working through heavy snow there has been no need for repairs. Last year my battery back up PCB board failed and was £44 to replace (unplug and plug in replacement). Andy talked me through this on the phone as I needed them working asap. This year after 16 years the CAME motor became erratic. Andy advised on the new CAME model. Once delivered he fitted replacement unit and set up all parameters in a few hours. I have found Andy of Alien gates to be reliable, knowledgeable and helpful. He was busy when I needed work done, so had to wait few weeks until his diary opened up, but in my view well worth the wait.

Andy installed new motors and remote control system to existing gates along with security lights. Wonderful guy with so much knowledge and experience. Extremely professional, I highly recommend Alien gates.

I found Alien gates via a google search for CAME engineers. After a short phone call during which he stated he was a CAME engineer and that he would "have me up and running within the hour" Andy came out to look at an intermittent fault with my gates. Arrived 15mins late and once I explained the issue, on an odd occasion 1 gate opens partially, he asked for the manual and proceeded to try and diagnose the fault. He spent over an hour mucking about off and on the phone to CAME tech. His conclusion different software versions and suggested I need a new PCB at a cost of £184 + shipping. This doesn't explain >95% of the time they work perfectly. He left me with both gates stuck open and totally inoperable and with a new error. Upon further investigation I found that the RSE card was dislodged resulting in the new error. I had to manually close my gates and chain them shut. 1st thing the next morning I went out to try and resolve the issue and within 15mins, after undoing everything Andy did, the gates are fully operational with no faults or error codes since.

Ive since discovered by contacting CAME Tech myself that a qualified engineer would have whats called a CAME key allowing them to access the control panels remotely and identify and clear any faults.