not sure who I spoke to today on the phone, whoever he is needs a payrise and super chill dude that went out of his way to push my package through for next day free of charge. always great custo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A little Disappointed with my first order here, if your selling ungummed blunts maybe you could make it clearer, waste of money they won’t stick what so ever for me.. just add (no gum) to the produc... Se mer
Företaget har svarat
First time customer and will be ordering again very soon! Made an online order Friday, came today! Very impressed!! Glass jars bubble wrapped up very well, even my rolling tins and trays were wrapped... Se mer
Order a 9.5cm roor diffuser and waited ages for it from Germany only for Royal Mail to screw up and lose it when it came here, these guys have went above and beyond to sort this and I got exactly what... Se mer
Företagsinformation
Skrivet av företaget
Ali Bongo, The UK's Premier Headshop - We have the greatest range of Pipes, Bongs, Seeds, Vaporizers, Skins, Clothing & so much more. We have a 2 story shop in the centre of the beautiful city of Norwich in the heart of East Anglia, as well as servicing the needs of the worlds smokers. With 30 years in the industry, you will be amazed at the unrivalled selection we have on offer. Contact our team for advice and more on 01603 760055 or @ admin@alibongo.co.uk
Kontaktuppgifter
22 St John Maddermarket, NR2 1DN, Norwich, Storbritannien
- 01603 760055
- admin@alibongo.co.uk
- www.alibongo.co.uk
4,5
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Ali Bongo
Good to hear and glad you enjoy. All the best from the Bongo Crew
Taken 2 stars off as delivery took…
Taken 2 stars off as delivery took really long, Bank holiday affected it but 10 days wait is too long. Also got a wrong item sent. Overall, happy with the order.
27 april 2022
Svar från Ali Bongo
Hey, thanks for your review! Yes unfortunately you ordered this on the 15th (bank holiday friday) and the next possible date we could have shipped this was the 19th, due to the bank holidays as you said.
You selected free shipping which is a 3-5 (working) day service, in the future we would recommend opting for the Royal Mail 24 (1st class) option or our DHL courier.
In regards to the missing item please do get in touch! We always go the extra mile to ensure our customers are happy with each aspect of their shopping experience with us and would absolutely be happy to rectify this and add some extra goodies as compensation too :) All the very best from the Bongo Crew
Always a pleasure
Always a pleasure ordering from these guys, quick delivery, well packaged, top prices and a great range of items.
19 april 2022
Svar från Ali Bongo
Hey Mac, and it's been a pleasure for us too. Thanks for your kind words, we hope to hear from you soon :) All the best, the Bongo Crew
Svar från Ali Bongo
Thanks Shan, we love to see these reviews 🌟 All the best, the Bongo Crew
Couldn't help me out more after…
Couldn't help me out more after ordering the wrong part, quick and efficient service, would buy from again and definitely recommend 👌🏼
11 april 2022
Svar från Ali Bongo
Hey Twist, it's an absolute pleasure! Thanks so much for your support, recommendation and kind words, we hope to have you back sometime.
Svar från Ali Bongo
Thanks Ian, all the best to you and thanks for the big up.
A geat place to do business
A geat place to do business. Everything as advertised and quick delivery
3 april 2022
Svar från Ali Bongo
We love to hear this Alan, thank you for your kind review and all the best to you.
Svar från Ali Bongo
Great to hear Neil, thanks for your support and have a great day.
Svar från Ali Bongo
Thanks for the review and recommendation Darren, hope to hear from you again soon! All the best from the Bongo Crew.
Svar från Ali Bongo
Thank you for your order Lucy, we hope you enjoy. All the best from all of us here at Ali Bongo.
Awesome service Awesome product
29 mars 2022
Svar från Ali Bongo
Thank you Mark for your review. Glad to hear you like the service, all the best from the Bongo Crew
Shop here all the time
Shop here all the time, usually good deals on and always shipped ASAP sorts all my smoking needs
26 mars 2022
fast and helpful service 10/10
item I wanted had a stock issue where it was showing in stock but wasn't actually, shop immediately offered me options for refunding my order but then were actually able to find another item in stock for me to replace what I originally wanted, really helpful and friendly throughout the entire process and my order arrived quickly, would definitely buy from again
25 mars 2022
Best smoke shop about.
22 mars 2022
Awesome service and customer care from…
Awesome service and customer care from start to finish. Responded to my query quickly and easily. I'm a very happy customer. Highly recommended
22 mars 2022
Excellent service as always.
21 mars 2022
Good quick delivery and grate customer…
Good quick delivery and grate customer service and cheap quality products
20 mars 2022
Just excellent!
15 mars 2022
Superb customer service and awesome…
Superb customer service and awesome range of quality products
Highly recommended
15 mars 2022
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