ADDIS Home Omdömen 

320
•
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Bought a rotary dryer via Argos in April 2026, and sadly the main aluminium tube collapsed in the recent high winds - most likely due to a defect. Was expecting much hassle to get it replaced... Se mer

Betygsatt 5 av 5 stjärnor

Bought a clothes airer through Argos, good product but the legs broke after 6 months. Addis promptly honoured the 3year warranty when contacted, and posted an upgraded replacement within days.

Betygsatt 1 av 5 stjärnor

Cheap Chinese tat that basically every other company does better. Make sure you keep your receipt to claim on your guarantee because in your two year guarantee for a spray mop you'll probably need at... Se mer

Betygsatt 5 av 5 stjärnor

Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Se mer

Företagsinformation

  1. Heminredningsaffär
  2. också i
  3. Butik
  4. Bänkskivor

Skrivet av företaget

At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

320 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 36 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(320)

34 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Ideal

Couldn’t find this bin in local shops so headed online to Addis-a reliable make.
This bin replaces the one we’ve had for many, many years. It’s tucked neatly in to a cupboard beneath the sink & actually matches the cupboard colour as did the previous one.

3 maj 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Product is OK but label cannot be removed

The product - a plastic bin was fine, but the Addis product label could not be peeled off easily.
So I had to spend 10 minutes using isopropyl alcohol and my nails to carefully scratch it off.
However the plastic was sufficiently soft that scratches from my nails permanently marked the bin.
Just make the labels easy to peel off for goodness sake!
Edit: added an extra star as the manufacturer took the trouble to reply to my review.

8 maj 2025
Omdöme utan inbjudan
Logotyp för ADDIS Home

Svar från ADDIS Home

Good Afternoon Simon,

Thank you for taking the time to leave us your feedback.

My sincere apologies for the issue that you have experienced with your order.

We appreciate your comments regarding our labels and we're always looking for ways to improve our products and packaging.

We do try our very best to ensure that any packaging and labels are easily removed, however, I have forwarded your feedback onto our product and manufacturing team to review improve this moving forward.

Please can you respond to my information request or alternatively email us at info@addis.co.uk with photos of the issue and proof of purchase to enable us to take a look into this issue further.

Kind regards,
Addis

Betygsatt 1 av 5 stjärnor

Great mop but not made to last

Great mop that works well, it is just not made to last. We have had two in as many years. Both spray mechanisms packed up within 6 months and around a year both snapped near the bottom due to rust. This would be fine if one was buying a cheap Chinese nock off, but when one is purchasing a so-called quality product from a premium brand at a 70% higher price then it’s competitor product in store, it is very disappointing.

17 april 2025
Omdöme utan inbjudan
Logotyp för ADDIS Home

Svar från ADDIS Home

Good Afternoon Carrie,

Thank you for taking the time to leave us your feedback.

I sincerely apologise for the issue you have experienced with your spray mops.

Please can you respond to my information request or alternatively email us at info@addis.co.uk with photos of the issue and proof of purchase to enable us to take a look into this issue further as these mops do actually come with a 3-year guarantee.

Kind regards,
Addis

Betygsatt 5 av 5 stjärnor

Great service

We have a fairly old rotary drier, the lower section had, over the years succumbed to rust and I had to cut the lower part away. I tried to buy a new one, but they were not available for sale. Instead I was given a new one. Perhaps Addis could give customer relations training to other firms!

7 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Product was obviously faulty but was…sent to me.

Product was obviously faulty but was sent anyway. Should have been rejected at manufacturing stage.

8 april 2025
Omdöme utan inbjudan
Logotyp för ADDIS Home

Svar från ADDIS Home

Good Morning Roger,

Thank you for taking the time to leave us your feedback. We are sorry for the issue experienced with your order.

I have taken a look and can see that we have already been in touch and resolved this issue for you. I can see from your photos that the garden tidy had a slightly raised edge, so I apologise that this was missed when being sent out. However, as soon as we were made aware that you were unhappy with your order, we ensured to bring this to a prompt and satisfactory resolution for you.

I am sorry that on this occasion you felt that your experience with Addis fell short.

If you need anything else please let us know.

Kind Regards,
Addis

Betygsatt 4 av 5 stjärnor

A good purchase

The website was easy to navigate. The pricing was clear and easy to understand. I received my order really promptly. I think the postage and packing for such a lightweight item was a bit steep - but that's probably down to the cost of postage generally in this day and age. I wish this was an item I could have bought in a shop - but it wasn't probably because it's a spare part.

4 april 2025
Omdöme utan inbjudan
Logotyp för ADDIS Home

Svar från ADDIS Home

Good Morning Ms Campbell,

Thank you for taking the time to leave us your feedback and we're glad to hear that your experience with the website was positive!

We appreciate your comments regarding the P&P and we're always looking for ways to improve our service. Currently our P&P is a flat rate for all orders under £30 (free on orders over £30), which does unfortunately mean that smaller items have this same flat delivery fee as a much bigger item. However, we will look into whether this is something that we can change for the future so that the delivery fee for our smaller items is more aligned with the size and value of the item.

Kind Regards,
Addis

Betygsatt 5 av 5 stjärnor

Quality

Always buy Addis because you get what you pay for.
Well thought out design and top quality materials.
Long lasting and durable.

22 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Addis household products are trusted friends

Addis household products have been part of our lives for decades. So when our trusty Addis laundry baskets needed replacing after years of service very pleased to be able to source directly on-line the same quality products. Delivered promptly.

18 april 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good product. Good price

The clothes line props are light, but seem well made and very competitive price. Bought direct from Addis on reputation and not disappointed with product. Would have been 5 out of 5, if customer service & dispatch had been a wee bit more efficient.

16 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We were very glad to see that ADDIS…

We were very glad to see that ADDIS still offered this product as we find the design fits perfectly with our kitchen. The previous one lasted over 10 years so we have no hesitation in using them again!
The only downside is that the item comes in every shade of black except for white!!

2 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered two white square washing…

Ordered two white square washing baskets, one for my washing and one for the ironing. I already have one but changing the colours. They are sturdy & strong, easy to carry & use, came well packaged. Seemed to take a while between order and delivery but I wasn’t in a rush.

1 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really very impressed with Addis.

Really very impressed with Addis. Lewys dealt with my complaint regarding line tightener on rotary dryer 45m bought a year ago though only installed 6 months ago. Excellent/outstanding customer service I emailed one day they replied an hour later. Replacement on its way today. Would recommend this brand myself and family have used for many years. Guarantee and products first class. Many manufacturers could take a leaf out of their book. 5 star manufacturers. Thank you Addis and Lewys.

3 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dish Rack

I have bought this large dish rack drainer to replace my old one. Same colour etc but after about 10 years of use it was breaking. Good design. Large enough for family of four with no dishwasher.

2 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I recently purchased a kitchen bin from…

I recently purchased a kitchen bin from ADDIS via amazon. the box was all ripped at the bottom and the bin lid was broke. I got in touch with amazon about sending the bin back, amazon was pretty prompt sending me a form with a send back code. later that day I got an email from ADDIS DIRECT saying I had to pay for postage to send back the bin even though it was broke talk about adding insult to injury. DISGUSTING site. don't buy from this site it's a rip off site. would never buy from them again.

12 mars 2025
Omdöme utan inbjudan
Logotyp för ADDIS Home

Svar från ADDIS Home

Hi,

Thank you for taking the time to share your feedback. I'm sorry to hear that on this occasion you have had a negative experience with your order via Amazon.

I apologise that you have been informed you would need to pay for a return. Many of the systems on Amazon are automated and unfortunately we are unable to change those because they are Amazon implemented, however please email us directly at info@addis.co.uk so that we can look into this and get this resolved for you.

We would never expect a customer to pay for a return for faulty goods - this is in fact contrary to your statutory rights under the Consumer Rights Act 2015.

Kind Regards,
Addis

Betygsatt 5 av 5 stjärnor

Excellent company and products

We ordered a whole lot of the wonderful Addis "Foodsaver" food containers recently. Firstly, what brilliant containers these are, lasting all-but forever, but also what fantastic price and service Addis offered. Well done!

27 februari 2025
Omdöme utan inbjudan

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