Used AC Wilgar since we were left without heating, hot water and options by British Gas. We called up Wilgar’s and they sorted us out super quick and we’ve always been impressed with there service eve... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have used A C Wilgar recently both for new boiler and aircon unit installation. The service has been outstanding. Firstly, the quote for the work was prompt, accurate and gave us confidence that th... Se mer
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Polite employee who did a very thorough job of servicing my Worcester boiler and explained everything that he was doing. Will definitely recommend to anyone who needs a good job done properly.
Honest decent company. More competitively priced than BG. Professional and neat and tidy. Special thanks to Harry, George x2, Ethan, Gary and Charlie.
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Företagsinformation
- Gasinstallation
- också i
- Leverantör av luftkonditioneringssystem
- Luftkonditioneringsentreprenör
- Rörmokare
- Uppvärmningstjänster
- Värmeteknik
Skrivet av företaget
Why use A.C.Wilgar? It is not just because we are the most awarded plumbing & heating company in the UK, or have some of the most loyal and satisfied customers. We are a company that takes pride in our staff and the integrity and quality of our work. Unlike almost all other heating installers we employ all our engineers in-house as PAYE staff. This means that we have no sub-contract labour, which means no hidden costs to be passed onto our customers. We are also annually audited by two independent quality control bodies. With no financial gain to our engineers to rush your installation and with our stringent quality control checks in place, you are guaranteed the highest quality of service, delivery, installation and after care. We have branches in Orpington and Beckenham and offer a full plumbing, heating and cooling service within the North Kent and South London areas.
Kontaktuppgifter
Unit 1, The Metro Centre, BR5 2BE, Orpington, Storbritannien
- 01689891011
- enquiries@acwilgar.co.uk
- www.acwilgar.co.uk
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Svar från A.C. Wilgar Heating & Cooling
Thank you for your fantastic 5-star review. We’re delighted to hear you received friendly, polite, and efficient service with a smile. We really appreciate your feedback and support.
-Eve Dowden
Service Administrator
The engineer arrived on time
The engineer arrived on time, got straight on with the job and was very professional, I was more than pleased because the job was done in half the time I was expecting - thank you
2 juli 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you for your wonderful 5-star review. We’re pleased to hear our engineer arrived on time, was professional, and completed the job quicker than expected. We really appreciate your kind feedback.
-Eve Dowden
Service Administrator
Quality of fittings and work were fine
Quality of fittings and work were fine; disappointing however that the priority job was not completed- again- because the wrong part had been sourced, despite my supplying the manufacturer’s diagram and part number.
1 juli 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you for your review. We’re pleased to hear you were happy with the quality of the fittings and workmanship, but we’re sorry the priority job could not be completed due to the incorrect part being sourced. We understand your frustration, especially as you had provided the manufacturer’s diagram and part number, and we’ll be reviewing this internally to help prevent it happening again. Thank you for your feedback.
-Eve Dowden
Service Administrator
This was an annual service
This was an annual service. There was a lot of confusion over the fact that, it being a warm day, the thermostatic radiator valves had all closed. Why this was a surprise and why it was an issue this year but never in the past, is a bit of a mystery.
30 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you for your 3-star review. We’re sorry to hear there was some confusion during your annual service regarding the thermostatic radiator valves being closed due to the warm weather. We appreciate your comments and will take your feedback on board to help ensure this is communicated more clearly in future visits. Thank you for bringing this to our attention.
-Eve Dowden
Service Administrator
Annual boiler service
Our annual boiler service was arranged easily and efficiently and completed by a friendly, competent engineer, thank you.
30 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you for your lovely 5-star review. We’re delighted to hear your annual boiler service was arranged easily and efficiently, and completed by a friendly, competent engineer. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Great customer experience and polite…
Great customer experience and polite and knowledgable engineer who respected our property as well and got on quickly with our annual service. Very satisfied, highly recommend.
30 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you for your fantastic 5-star review. We’re delighted to hear you had a great customer experience and that our polite, knowledgeable engineer carried out your annual service quickly while respecting your property. We really appreciate your recommendation and support.
-Eve Dowden
Service Administrator
Excellent experience.
Excellent experience.
The service engineer was extremely professional, tidy in his work, and very approachable and informative.
Overall, very pleased indeed.
30 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you for your excellent 5-star review. We’re delighted to hear you were very pleased with the experience and that our engineer was professional, tidy, approachable, and informative. We really appreciate your kind feedback.
-Eve Dowden
Service Administrator
Good service but could not check…
Good service but could not check radiators as this was one of the hottest days in zJune
26 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you for your 4-star review. We’re pleased to hear you were happy with the service overall. We completely understand the radiators couldn’t be checked fully on such a hot June day, and we appreciate your understanding. Thank you for your feedback, we hope we can offer you a 5-star service next time.
-Eve Dowden
Service Administrator
Great Job
Great Job - would highly recommend this company - everyone is efficient, friendly and professional
30 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you for your fantastic 5-star review. We’re delighted to hear you found the whole team efficient, friendly, and professional. We really appreciate your recommendation and support.
-Eve Dowden
Service Administrator
Svar från A.C. Wilgar Heating & Cooling
Thank you so much for your 5-star review. We’re pleased to hear your boiler service was carried out politely and tidily, and that booking was easy. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Professional
Very friendly , professional manner and good communication.
Good image for the Company.
26 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you so much for your 5-star review. We’re delighted to hear our engineer was friendly, professional, and communicated well throughout. It’s great to know they represented the company so positively. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Svar från A.C. Wilgar Heating & Cooling
Thank you so much for your 5-star review. We’re really pleased to hear you appreciated our engineer’s expert knowledge of your system, and that you found them pleasant and helpful. We truly appreciate your feedback.
-Eve Dowden
Service Administrator
Great service
Great service, thank you. Engineer was experienced , very pleasant and helpful.
23 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you so much for your 5-star review. We’re delighted to hear you received great service and that our engineer was experienced, pleasant, and helpful. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Same day service
Same day service on a reported boiler issue; and fully resolved within another day. Annual contract is not cheap, but you get what you pay for. Good service.
22 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you so much for your 5-star review. We’re pleased we could respond to your boiler issue the same day and have everything fully resolved by the next day. We understand an annual contract is an investment, so it’s great to hear you feel the service delivered good value. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Engineer fine; office systems not perfect
The Engineer was fine. Only problem is that the Wilgar office kept sending us email reminders that our service was due, even though we had phoned to confirm that it was booked.
23 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you for your 4-star review. We’re pleased to hear that the engineer was fine, and we appreciate your feedback regarding the reminder emails.
Please accept our apologies for any confusion or inconvenience caused. We’ll take this on board and review our reminder process to help avoid this happening again in future. We hope that next time we are able to offer you a 5-star experience.
-Eve Dowden
Service Administrator
Problem with pressure release valve…
Problem with pressure release valve which had to be replaced. Prompt appointment confirmed within a couple of days of request; eng attended within confirmed timescale. Problem satisfactorily rectified. Thank you.
23 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re pleased to hear that your appointment was arranged promptly, that our engineer attended within the confirmed timescale, and that the pressure release valve issue was satisfactorily resolved.
We really appreciate your feedback.
-Eve Dowden
Service Administrator
Reliable & efficent for annual boiler servicing.
Well organised, very good communication, great engineers.
23 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re delighted to hear that you found everything well organised, with very good communication and great engineers.
-Eve Dowden
Service Administrator
very happy to recommend Wilgar
From our first meeting at home with Billy Wilgar to the installation by Andy, Gary and Connor everything was very efficient.
The estimate for our aircon units was with us the day after the survey, with installation 3 weeks later, just in time for this heatwave.
We are so pleased with the efficiency, look and fit of the units.
The engineers were great, and left everything clean and tidy. The electrical company they used were super efficient.
Everything was done in one day, as promised.
I have had a couple of queries, which were handled by Sue in the office, very efficiently
19 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you for your wonderful 5-star review. We’re delighted to hear that everything went smoothly from your initial meeting with Billy through to the installation by Andy, Gary and Connor.
It’s great to know you were pleased with the efficiency, look and fit of your new aircon units, and that the team left everything clean and tidy. We’ll also be sure to pass your kind comments on to Sue and everyone involved.
We really appreciate your feedback and are so pleased we could get everything completed in time for the heatwave.
-Eve Dowden
Service Administrator
Great staff
Reese messaged he was en route, turned up on time and was very pleasant and professional
23 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re pleased to hear that Reece kept you updated, arrived on time, and was pleasant and professional throughout.
-Eve Dowden
Service Administrator
Annual boiler service
Annual boiler service was completed in a timely and efficient manner
23 juni 2026
Svar från A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re pleased to hear that your annual boiler service was completed in a timely and efficient manner.
We really appreciate your feedback.
-Eve Dowden
Service Administrator
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