Clean safe storage at an excellent price all personal On front desk very helpful a big thank you to Lewis for keeping my space.
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Moorfield Road 19, GU1 1RU Guildford, Slyfield Industrial Estate, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Clean safe storage at an excellent price all personal On front desk very helpful a big thank you to Lewis for keeping my space.
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Very good follow up / communication from start( enquiry) Handled me with care and patience! Clean neat facility . Easily accessible Rates seem very acceptable Ben stands out as an exemplary em... Se mer
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Great service - we needed a large unit (500 sq ft) asap before Christmas as my father was about to exchange contracts on his house, but didn't want to do anything beforehand. So I managed to hold... Se mer
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There was the mention of optional insurance on booking portal with a default value of 1 K insurance value. However after paying I was forced to face a 5K insurance for 30 pound/month. When I poi... Se mer
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Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Moorfield Road 19, GU1 1RU, Guildford, Slyfield Industrial Estate, Storbritannien
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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 91 % av sina negativa omdömen
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Clean safe storage at an excellent price all personal
On front desk very helpful a big thank you to Lewis for keeping my space.

Svar från Access Self Storage - Guildford
Easy booking - fully informed and helpful staff - Luke - would def recommend

Svar från Access Self Storage - Guildford
Professional team at Access who made the process very easy. Very competitive rates. Highly Recommended!

Svar från Access Self Storage - Guildford
Very good follow up / communication from start( enquiry)
Handled me with care and patience!
Clean neat facility .
Easily accessible
Rates seem very acceptable
Ben stands out as an exemplary employee. I met him today as it was my first visit .He was so polite ,helpful and is an asset to your company

Svar från Access Self Storage - Guildford
Easy to set up. Access is great with app and security is brilliant as each unit is alarmed. Building and grounds are clean and tidy and the staff are extremely helpful.

Svar från Access Self Storage - Guildford
There was the mention of optional insurance on booking portal with a default value of 1 K insurance value.
However after paying I was forced to face a 5K insurance for 30 pound/month. When I pointed to unethical sale, it was dropped to 15 pound with 2 K valuation, still higher than the default in portal. That is a blackmail which I will escalate.
In other words they asked for 30 pound surcharge for 75 pound rent.
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They were kind to give a reply and if insurance is a must, that must be resolved during booking phase. When you book you should know your final cost per period. It is an open ended agreement with direct debit.

Svar från Access Self Storage - Guildford

Svar från Access Self Storage - Guildford
Brilliant self store.
Easy to set up and tho change container size if needed.
Excellent staff, friendly and professional.
All units are alarmed.
The whole place is clean and presentable.
Plenty of trollies to transport belonging.

Svar från Access Self Storage - Guildford
I went along on a Sunday afternoon, 4.15pm, just outside of their office hours, with some stuff to add to my storage unit in Guildford. The system denied me access.
I phoned, emailed and went back first thing Monday. The system was down so they couldn’t tell me why I hadn’t been given access.
I have now received an email from the manager saying that I was denied access because I hadn’t emailed to request out of hours access! I was not aware that I had to get this pre authorised. I have accessed my unit several times before, out of office hours, with no problem.
They now say each out of office hours visit has to be pre authorised prior to 3pm, and is free at present but will at some point be charged for!
I’d strongly advise that you avoid the very inappropriately named Access Storage service.
I note another reviewer on here was also not aware that it was not 24 hour access as advertised.
One reason I went for it was the flexibility of access. I’ve asked them to point to the small print that presumably states that access is limited. I was certainly not aware.
They haven’t even got clarity over their office hours - sign at the facility (which you can’t read from the road, what use is that?!) says one thing, website says another.
On the plus side, the staff are always very pleasant and friendly. But that’s not much use if one cannot access out of hours.
More negatives are the very tiresome access (when one can!) with a constant intrusive alarm, door constantly closing, inadequately small trolleys, terrible lighting (take a head torch) and out of date, inconsistent notices all over the place telling you to do this, don’t do that, don’t use the lift out of office hours (seriously?!), you’ll be charged if you do this, etc etc.
I need storage for at least another year so I will be looking for an alternative. Had an excellent experience with Storage Geeks in Chertsey a few years back, I only didn’t use them because they’re a bit further for me now, but they were most definitely 24 hour access!

Svar från Access Self Storage - Guildford
Brilliant service. Very helpful giving good sensible advice and guidance

Svar från Access Self Storage - Guildford
We needed a 75sf storage urgently. Having received a favourable quotation from Access Guildford, we were able to conclude all the formalities quickly and effortlessly. This was primarily due to the professional and efficient manner in which everything was handled by Claudia. Thank you

Svar från Access Self Storage - Guildford
Great price and really helpful staff made it an easy process to take on the storage we needed,

Svar från Access Self Storage - Guildford

Svar från Access Self Storage - Guildford
First class facilities at a competitive price, with excellent people.

Svar från Access Self Storage - Guildford
Really great customer service - Guildford branch. Helpful staff always able to answer questions and great price for 4 months . Thankyou !

Svar från Access Self Storage - Guildford
Great service - we needed a large unit (500 sq ft) asap before Christmas as my father was about to exchange contracts on his house, but didn't want to do anything beforehand. So I managed to hold a unit by paying a small deposit.
Staff were very helpful and patient with us completing all the forms/ID/payment.
I find the app works well with the codes to gain access to the unit and we are happy that our belongings are safe and secure. Would recommend.

Svar från Access Self Storage - Guildford

Svar från Access Self Storage - Guildford
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