The Access staff made the whole check-in process very easy. They were very helpful and knowledgeable. The storage facility is excellent and I would recommend Access Self Storage to my family and fri... Se mer
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Plats
Byt platsRankine Road 6, Slington House, RG24 8PH Basingstoke, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great use of AI chat to manage initial enquiry in the evening out of normal business hours to set the booking in motion, which was then followed up by the local depot team the following morning to en... Se mer
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clean well organised. clarity on using access codes and what keypad to use well confused as was told three different instructions. A small hand out sheet would be a GOOD idea
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There is easy road access to the site and good access to the roomy covered loading bay. We found that the staff were most helpful and friendly and setting up the arrangements was straightforward and q... Se mer
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Företagsinformation
Skrivet av företaget
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Kontaktuppgifter
Rankine Road 6, Slington House, RG24 8PH, Basingstoke, England, Storbritannien
4,7
Utmärkt
30 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helped my business get off the ground
Without Access Self Storage I would never have got my business off the ground. It’s now 8 months since I opened. It’s affordable, secure and easily accessible . The Basingstoke team are fantastic. Always there to help. Polite and friendly. Thank you folks
20 juli 2024
Svar från Access Self Storage - Basingstoke
Hi Rachael,
Congratulation on starting your business! Thank you for your 5-star review of our Basingstoke storage facility! It's great to hear that our services supported your business getting off the ground. At Access, we take pride in providing affordable and accessible storage. We look forward to assisting your future storage needs at Access Self Storage!
Kind Regards,
Access Self Storage
Transparent
Transparent, clear terms, delivered what one expected, timely communication
30 januari 2025
Svar från Access Self Storage - Basingstoke
Hi there,
Thank you for your 5-star review of our Basingstoke storage facility! We are happy to hear that you found our storage terms to be transparent and clear. We look forward to assisting your future storage needs!
Kind Regards,
Access Self Storage
Access to storage unit
Initially I had problems in getting the access code to enter the storage on my phone each time I visited the unit. After some IT work by the staff I had no more problems with access
31 juli 2023
Svar från Access Self Storage - Basingstoke
Hi William, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
Polite and professional at all times
Polite and professional at all times, talked me through all the options and showed me the unit that suited my needs.
31 mars 2023
Svar från Access Self Storage - Basingstoke
Hi Mr Mackie, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
Very expensive storage solution
Very expensive storage solution. The staff however are polite and very knowledgeable
26 mars 2023
Svar från Access Self Storage - Basingstoke
Dear Dazza, Thank you for taking the time to write your review. We pride ourselves on delivering exceptional service, and we constantly compare our rates with our competitors. we apologise if we have not exceeded your expectations on this occasion. Your comments have been discussed with the store team and we hope to have the opportunity to assist you in the future. Customer Service Team
Svar från Access Self Storage - Basingstoke
Hi Jackie, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
GOOD SERVICE
There is easy road access to the site and good access to the roomy covered loading bay. We found that the staff were most helpful and friendly and setting up the arrangements was straightforward and quick. Security arrangements, using the Access app appears to be very tight. Pricing is competitive.
21 december 2022
Svar från Access Self Storage - Basingstoke
Hi Graham, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
Great service and cheap compared to its…
Great service and cheap compared to its competitions.
3 december 2022
Svar från Access Self Storage - Basingstoke
Hi Nithin, thank you for your glowing review. We are delighted that you had such a positive experience. Should you need any further assistance please get in touch. Customer Service Team
Great service especially my first visit…
Great service especially my first visit so helpful
10 december 2022
Svar från Access Self Storage - Basingstoke
Hi Gary, thank you for taking the time to write your review. We are delighted that you had such a positive experience, and we will pass your comments on to the team.
Very professional service
Very professional service. Friendly and welcoming every time.
Would highly recommend.
5 september 2022
Svar från Access Self Storage - Basingstoke
Thank you for your 5-star review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
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