Acacia Cottages Omdömen 

596
•
TrustScore 5 av 5

5,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I reached out to Acacia Cottages when planning a Hen Do for an old school friend. From the get-go, they were so helpful! I was put in touch with Molly who helped us plan the perfect weekend at "Ba... Se mer

Betygsatt 5 av 5 stjärnor

From beginning to end the experience was faultless. Karen and Mollie were incredible, answering any and every question we had promptly and in depth. We stayed in the Stone Farmhouse, Pool and Hot T... Se mer

Betygsatt 5 av 5 stjärnor

Acacia cottages were so helpful in the planning of my sisters hen do. We stayed at the lovely Red Brick Norfolk Barn which was perfect for a weekend away for 12 girls. The barn had a great social spac... Se mer

Betygsatt 5 av 5 stjärnor

We have just returned from my daughter's Hen weekend at the North Yorkshire Retreat. The whole weekend was amazing from start to finish. There was a group of 17 of us staying at the property which... Se mer

Företagsinformation

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Skrivet av företaget

We're experts in making hen parties happen. We have a huge range of beautiful cottages and activities and we have over 18 years experience creating memories, building relationships, developing easy on-line payment systems and adding protection for your money, to ensure we give your the best hen weekend possible with the least amount of stress.


Kontaktuppgifter

5,0

Utmärkt

TrustScore 5 av 5

596 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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5,0

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(596)

32 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Hen party at the Oxford Farmhouse

The team at Acacia cottages were wonderful. So helpful with endless enquiries and changes to our plans and provided all the information we needed throughout the booking and management of a large number of people!
The Oxford country farmhouse was the perfect venue for my sister’s hen with all 18 of us fitting in comfortably with heaps of space for us all and our activities! Thank you so much Acacia cottages for helping us to have the best weekend in a beautiful location, I wouldn’t hesitate to book with you again.

31 mars 2022
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Svar från Acacia Cottages

Hi Lottie,
Thank you for such kind words and we are just so pleased you had such an amazing time on your sister's hen weekend. We would like to wish you all the best for the wedding. ...The Acacia Team xxx

Betygsatt 5 av 5 stjärnor

Couldn't ask for anything more, amazing

From the minute I found Acacia cottages online, it couldn't have been easier to plan and book my hen do. Communication was fantastic (big shout out to Ashley), planning was easy and the payment method of allowing each hen to log in and pay individually was brilliant.
Amazing value for money.
The range of activities to choose from was brilliant. We did a dance class and then had a private dining experience in our cottage. We had so much fun with the 90's theme dance class, the instructor was the best, really got everyone involved. The chef arrived spot on time, the food was fantastic and they cleared everything away - bonus.
The whole weekend was the perfect way to begin the final cound down to my wedding, I couldn't have asked for anything more, thank you

27 mars 2022
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Svar från Acacia Cottages

Hi Nicola,
We are so pleased you had such a wonderful weekend and thank you for your kind words about Ashley, our suppliers and our service. We really do strive to give our bride-to-be's the send off they deserve!
We wish you all the best for a wonderfully, happy wedding.
...The Acacia Team xx

Betygsatt 5 av 5 stjärnor

Great Customer Service

We recently used Acacia Cottages to book a hen weekend. The cottage we stayed at was perfect. The staff at Acacia provided a great level of customer service and answered all are questions promptly. We will definitely be using then again.

24 mars 2022
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Svar från Acacia Cottages

Hi Dee,
Thank you for your kind words about our service which we are so pleased helped to make your weekend so special.
We look forward to working with you again.
...The Acacia team xx

Betygsatt 5 av 5 stjärnor

Brilliant experience for my hen do :)

Booked my hen do for 22 women through acacia cottages and what a dream it was! When I first enquired they sent options of places that were free when I wanted to go and met my specifications. It was so effortless (for me) yet detailed! Nothing was too much trouble for Ashley, even changing meals and treatments with suppliers with little notice. He kept me informed of everything regularly, even just sending over a holiday plan to ensure everything was right (which of course it was). Will definitely be booking through these again! Thank you so much for a trip I’ll forever remember :)

21 mars 2022
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Svar från Acacia Cottages

Hello,
Wow! we love knowing that we have helped create amazing memories.
Thank you so much for such wonderful feedback; we are just so thrilled to hear you had such a brilliant time. Ashley was also really pleased to be mentioned. Hope the wedding plans go well... The Acacia Team xxx

Betygsatt 2 av 5 stjärnor

We stayed at bath house or known as the…

We stayed at bath house or known as the firs for a hen do. Personally not the best place to have a hen do there where too many rules that then put us on edge worrying that we would do something wrong. It’s states that there is enough parking for 5 cars however the owner told us not to park in front of the garages. There where no toilet bins supplied so for us ladies with sanitary products it wasn’t easy to simply dispose of. There where medications left in cupboards which could be a hazard if children where staying. And to top it all off we wasn’t informed that there was a residential cat which many of us didn’t like and was also told by the owner that we needed to feed him which I don’t agree is our responsibility. I do not agree that this residence was worth £3000 and would not stay again!

20 mars 2022
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Svar från Acacia Cottages

Hi Emily,
We are so sorry to hear that your Acacia weekend was not the usual high standard we would expect. Thank you for your feedback and we will discuss the points with the cottage owner and add them to our holiday plan for future groups. Your holiday advisor will be in touch with you so that we can have a more detailed discussion.... The Acacia Team xx

Betygsatt 5 av 5 stjärnor

Amazing hen at the “luxury Yorkshire with…

We stayed at the “luxury Yorkshire with hot tub”, and honestly had the best hen weekend ever. Acacia were great at organising everything, making it stress free. The house was stunning and James was always there to help if we needed anything. We had a 3 course meal which was divine and the massages which everyone raved about. The hen had the best weekend ever and we couldn’t have asked for a better weekend. Thank you so much

16 mars 2022
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Svar från Acacia Cottages

Hi Sarah,
We are so pleased you had such a wonderful stay at the Luxury Yorkshire with hot tub. It's always brilliant to hear that we make things stress free for our hen groups. We shall pass your compliments on to the chef and beauty therapists. Have a wonderful wedding....The Acacia team xxx

Betygsatt 5 av 5 stjärnor

Acacia cottages have been wonderful

Acacia cottages have been wonderful. After our previous booking fell through due to the property owner selling the actual property Acacia came to my rescue to help find a place to stay for my sisters Hen do. We were fortune enough to stay at Luxury Yorkshire with hot tub (York) were 16 of us had an amazing weekend! Although I did speak to a few people at Acacia it was mostly Becca I interacted with- who went above and beyond to meet my needs, I wanted regular updates, were things were up tp etc and despite my many request Becca was a amazing and kept me very well update throughout. We booked a few activities onto the booking such as butler in the buff, mini bus transport, afternoon tea at the house and the cocktail making (although the cocktails wasn’t a great success- no fault of Acacia, but the venue themselves) Everything else ran very smoothly, and was great, no to have to think and check times as Becca had done all this for me. I would have no hesitation at all booking through Acacia again or recommending to other (especially larger group as they really do take the stress away!) Big thanks to Becca- I know I wasn’t the easiest of customers at times lol, but you really did support in giving us an amazing weekend- thank you beyond words!

12 mars 2022
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Svar från Acacia Cottages

Hi Chris,
We are so pleased we were able to step in and help you organise a hen weekend to remember. We also think Becca is brilliant and shall pass on your kind comments!
We really hope to hear from you again and good luck with the wedding....The Acacia Team xx

Betygsatt 5 av 5 stjärnor

This is a great idea

This is a great idea. After the pandemic things started to move quickly with my friend's wedding and they were nothing but helpful and accommodating! Loads of options depending on the kind of weekend you want to have. All the girls loved the amenities and location. We had a really great weekend and I would (and have) recommended Acacia for any future gatherings, especially for hen dos!

9 mars 2022
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Svar från Acacia Cottages

Hi Megan,
Thank you so much for taking the time to leave your feedback and I am so pleased you had such a wonderful time.
We hope to hear from you again.
...The Acacia Team xxx

Betygsatt 5 av 5 stjärnor

The Welsh Hideaway

Such a positive experience from start to finish. From putting up with my endless queries via email, ensuring we had the perfect package, providing a detailed holiday plan with great activities and providers to staying in super accommodation. Planning a group getaway was so much easier! We loved the Welsh Hideaway. Thanks Angela, Ashley and Molly. I’ve recommended the company to my friends! Thanks Rowan 😀

2 mars 2022
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Svar från Acacia Cottages

Hi Rowen,
Wow, what a review and how wonderful that you had such a fantastic time. Thank you for your kind words about our Acacia Team - it is always so lovely to hear.
We hope to hear from you again soon.
...The Acacia Team xxx

Betygsatt 5 av 5 stjärnor

Great service, great customer service - would use again

I booked a Hen Party through Acacia Cottages for Feb 2022. From the beginning, the staff (Molly and Ashley - I did have a couple of contacts due to a maternity leave) were really helpful and responsive. It was great to book activities through Acacia (we had a 3 course meal and white water rafting) which meant the weekend flowed really well.
The house in Derbyshire had amazing facilities and was perfect for our weekend. We especially loved the swimming pool and large kitchen.

20 februari 2022
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Svar från Acacia Cottages

Hi Ashley,
We are so pleased you had such a wonderful weekend and thank you for taking the time to leave your feedback.
Hope to hear from you again soon.
...The Acacia Team xx

Betygsatt 5 av 5 stjärnor

We had an absolutely fabulous time

We had an absolutely fabulous time; the house was gorgeous and spacious for us ladies. We'd love to come back; the itinerary we had planned was executed and we all adored Bath!

2 februari 2022
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Svar från Acacia Cottages

Hi Isabella,
I am so pleased you had such a wonderful hen weekend.
Thank you for taking the time to leave a review and sorry for our late reply. Hope to see you again soon.
...The Acacia Team xxx

Betygsatt 5 av 5 stjärnor

Amazing experience

Amazing experience, couldn't do enough for us would highly recommend Acacia getaway. Thank you Becca for all of your hard work

14 januari 2022
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Svar från Acacia Cottages

Hi Sarah,
We are so pleased you had such a great hen weekend and thank you so much for leaving such a great review. Becca was thrilled!
...The Acacia Team xxx

Betygsatt 5 av 5 stjärnor

Hen party January 2022

Recently organised a hen party which took place in January 2022 at Acacia getaway. The weekend was amazing! So easy to book through Acacia cottages who help you through all the organisations. They are so prompt with their emails and replies and constantly keep you updated. For example, we had booked a time for our cocktail making session but one of the bartenders was self isolating, but straight away (before the office was open from the new year) they got in contact and came up with an alternative solution, which ended up working out for the better.
Payment is so easy to do, all online and had no issues whatsoever. Becca, who I was dealing with was really lovely and very helpful. Even before I was assigned Becca, the person/people I was emailing when first enquiring were incredibly helpful and able to help me find appropriate accommodation.
Being able to book activities with Acacia cottages made the planning so much easier and the people who came to the accommodation had been there before, which made the set up and the running of the activities very smooth and effortless. We chose the mobile spa treatment and mobile cocktail making which were both perfect.
Check in and check out of the accommodation was so easy and the host was so friendly, which put us at ease.
Overall was an absolutely amazing experience 10/10 and would definitely recommend this company to friends and family for similar events in the future.
Thank you Acacia Cottages.

12 januari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easiest trip i have ever booked

I booked a cottage stay through acacia with the help of Angela - I literally sent a request through of what I was looking for and Angela sent me some examples it was all booked within a few days. We had an online portal which my guests could log in and pay up saving me the hassle of chasing monies. I was then handed over to Molly and Ashley who were always super responsive to any questions i had. We arrived at our venue and it was as described and all our activities ran smoothly - I will definitely be a returning customer - THANK YOU

12 januari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Oxford Country Farmhouse (MH) - Simply beautiful.

The Oxford Country Farmhouse was so beautiful and just perfect for the bride-to-be (and her friends and family!) She had the most amazing weekend and left feeling all warm and fuzzy inside.

Booking the cottage with AcaciaCottages.co.uk was so simple and straightforward. They made everything stress-free, were very organised and covid secure. Even when some guests changed from staying the night to daytime only, they were completely accommodating and reasonable with costs.

We didn’t have to worry about anything regarding the venue, the minibus transfers or the 3-course-dinner that they arranged for us. Peter, the minibus driver, was so polite, punctual and professional and completely easy-going when it came to arranging pick up time. The private chefs, Jacqui and Jaimie at Good Gourmet were on time, tidy and professional. They made the most delicious 3-course-dinner, ending with the tastiest sticky toffee pudding. They even tidied up our rubbish and organised it – made our life easier when it came to checking out!

Everything went smoothly without any hiccups at all. I would recommend this cottage and service by AcaciaCottages.co.uk to everyone and very keen on booking this cottage again in the near future.

Special shout out to Karen at Acacia for making this completely stress free!

__

If there was anything I could change or would bring to your attention to improve for future guests it would be…

(1) Later check-out time

(2) Better signage at nighttime outside the cottage, perhaps something that is lit up? A lot of the girls who came in the evening struggled to get to Manor House at night. Also, the Tesco delivery man couldn’t find us either, eventually found us but would have been easier if the signage was clearer.

(3) Accessible doors closer to the cars so it’s easier to unload luggage and groceries.

(4) A second set of keys – we split up on one occasion when we were out so it would have been handy to have two sets of keys.

(5) A simple, quick and easy starter guide on how to use the Aga oven (we found the manual but really couldn’t work it out!)

(6) A segway – to get from one side of the cottage to the other ;)

12 januari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I would recommend Acacia to anyone

I would recommend Acacia to anyone!

Myself and my sister planned a hen weekend for 15 people with the support of Becca and it went without a hitch!

We had a fantastic weekend to remember at the Bath Barns with Bunting Making and a Cocktail Masterclass. Acacia even booked our taxi transfers for us. Everything we needed was written up in our detailed Holiday Plan to make life easy.

Took the stress out of planning hugely and a joy to work with.

We had to change the house choice due to Covid flexibility and ended up pushing the date back 3 times!! But we had full support in this and trusted we were safe in the hands of Acacia!

8 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The team were really helpful and prompt…

The team were really helpful and prompt at getting back with any info we needed. The itinerary was really useful and the whole thing was really professional.

18 november 2021
Omdöme utan inbjudan
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Svar från Acacia Cottages

Dear Alex,
Thank you for your kind words. We are so pleased that you found us professional and our communication helpful.
Thank you for taking the time to leave your feedback and we hope to hear from you again.
...The Acacia Team xx

Betygsatt 5 av 5 stjärnor

Chew Farmhouse with Spa - AMAZING

We stayed at Chew Farmhouse with Spa for a Hen party weekend and we have to say it was perfect! Such a lovely farmhouse and the owners were very accommodating! The on grounds spa was such a lovely touch to the weekend also. There were 11 of us in total in the end and there was so much room for us all. The house is very homely with some intriguing touches that certainly are a talking point haha! The first evening was spent in playing games and food delivered & plenty of drinking games & fun!
On the 2nd day we had use of the spa for 4 hours where we could use the steam room & hot tub. Perfect for chilling out whilst we took in turns to have our beauty treatments (a lovely lady came to us). In the afternoon we had a cocktail making party where a barman came to us & then went out for dinner! The checkout time was so generous allowing us plenty of time to recover from the evening before, before heading home! An even nicer touch was having some breakfast items included! Just want to say a big thank you to Becca from Acacia Cottages as she has been a star! This was originally booked for 2020 but she had rearranged everything leaving no stress to us! Will definitely book again :)

17 november 2021
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Svar från Acacia Cottages

Hi Louise,
It always makes us so happy when our groups say they had a perfect weekend away. We are so pleased you enjoyed Chew Magna Farmhouse and Spa and from the sounds of it, had such a wonderful weekend.
We also think Becca is a huge super star and will definitely pass on your thanks!
Thank you for taking the time to leave your review and it would be lovely to hear from you again.
...The Acacia Team xx

Betygsatt 5 av 5 stjärnor

Acacia Getaway fab time!

We had such a lovely time at the Acacia Getaway for my hen last weekend. The entire process of booking was incredibly easy and it was such a treat having everything planned for us so that we could all just go on the hen weekend and enjoy!
Thank you Becca for helping us plan a great weekend!
The house was spotless and lovely, the hosts at the house were so kind and made sure we had everything we need. They even made us a cake!

12 november 2021
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Svar från Acacia Cottages

Hi Jen,
Thank you so much for your wonderful review. We are just so pleased that you had such a lovely time at the Acacia Getaway and found our booking system helped make things easy for you. We have passed your feedback onto Becca and the cottage owner who were thrilled.
Hope the wedding goes well and thank you for taking the time to leave your feedback.
...The Acacia Team xxx

Betygsatt 4 av 5 stjärnor

Old milking parlour

House was really nice, lots of communication with Molly before the weekend arrived and she couldn’t have been more helpful, chefs were prompt and friendly and the food was lovely. The security deposit was paid back in full and really quickly. We also got transfers for the night out but the only negative was around two hours before pick up they contacted me to say we couldn’t all travel in one taxi on the way there so we had to split the group in two. Also worth mentioning the hot tub was overlooked in the courtyard but we didn’t find this a problem as our neighbours weren’t in during the day.

11 november 2021
Omdöme utan inbjudan
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Svar från Acacia Cottages

Hi Kim.
What a wonderful review; it is so great to hear that you had such an enjoyable weekend and will pass on your comments to Molly and the chef.
Thank you for letting us know about the transfers and also the hot tub as we will add that to the holiday plan for future groups.
Thank you for taking the time to leave a review.
,,,The Acacia Team xxx

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