ABTA Travel Insurance Omdömen 

1 362
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Used this company last year and the price was very good compared to other companies, had a missed port on our cruise and was paid promptly, Would highly recommend to other people, quick and easy to f... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Reasonably priced insurance for what's included. I bought single trip worldwide and it was more competively priced than other quotes I got. (Hopefully I won't need it,but better safe than sorry I gu... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This is the first time we have used ABTA Travel insurance. This popped on a search and proved to be excellent. The medical sreening was excellent simple to use and add information, best I have used, s... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

The sales webpage works well, as does the payment page. I was able to upgrade my insurance when I opted for a cabin upgrade. Whether this is good insurance or not I can't say and hope not to find out!... Se mer

Företaget har svarat

Företagsinformation

  1. Reseföräkring

Om ABTA Travel Insurance

Skrivet av företaget




Visit our website Contact us

ABTA Travel Insurance

ABTA Travel Insurance is travel insurance product from ABTA and is underwritten by Inter Partner Assistance S.A. part of the AXA Group.

Keep your plans on track with ABTA Travel Insurance.

It offers:

  • Up to £10m medical cover per person, including Covid-19 medical expenses while on holiday providing customers aren’t travelling against FCDO or medical advice*
  • Cancellation cover
  • 24/7 emergency helplines
  • Easy online medical screening process.

*Terms and conditions apply.

ABTA Travel Insurance also provides you with a reassuring range of benefits as standard that some other insurance providers don’t or will charge extra for – including:

  • Free access to an online English speaking doctor via the Doctor Please app
  • Missed connections cover
  • Cruise cover
  • Over 120 sports and activities covered.

About us

ABTA Ltd is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to arrange general insurance contracts as an intermediary.


The insurance is underwritten by Inter Partner Assistance S.A. Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 1035181). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK branch office address is 106-118 Station Road, Redhill, RH1 1PR. Inter Partner Assistance S.A. is part of the AXA Group.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(1 362)

182 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Quick and easy to purchase

Quick and easy to purchase, slight issue with receiving initial email with documents being sent but this was sorted quickly.

26 januari 2026
Logotyp för ABTA Travel Insurance

Svar från ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Betygsatt 5 av 5 stjärnor

Everything fine

20 januari 2026
Logotyp för ABTA Travel Insurance

Svar från ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service from getting quote to buying insurance.

17 januari 2026
Logotyp för ABTA Travel Insurance

Svar från ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Betygsatt 5 av 5 stjärnor

Excellent

Polite and efficient.

8 januari 2026
Logotyp för ABTA Travel Insurance

Svar från ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Betygsatt 4 av 5 stjärnor

Was ok but need my policy documents. Israel Gefen

Need copy of my policy still waiting for it. Thanks.
israel Gefen

12 januari 2026
Logotyp för ABTA Travel Insurance

Svar från ABTA Travel Insurance

Thank you for your review and feedback. We have passed this feedback onto AXA, who administer the scheme on our behalf to look into this. The ABTA Travel Insurance team.

Betygsatt 5 av 5 stjärnor

Excellent and easy to use website.

Excellent and easy to use website.
ABTA Travel was recommended by Money saving expert as a company who pays out on genuine claims.
I've paid for cheap home insurance before for example and it's true, buy cheap buy twice.

30 december 2025
Logotyp för ABTA Travel Insurance

Svar från ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Betygsatt 2 av 5 stjärnor

Not easy.

Difficult contacting the main insurance following an accident.

25 augusti 2025
Logotyp för ABTA Travel Insurance

Svar från ABTA Travel Insurance

Thank you for your review and feedback. We are very sorry to hear that you have not had a good experience. We have passed this feedback onto AXA, who administer the scheme on our behalf to look into this. The ABTA Travel Insurance team.

Betygsatt 5 av 5 stjärnor

I made a mistake (auto fill!)

I made a mistake (auto fill!). Called the helpline. Lady I spoke to was lovely and sorted problem in no time.
I have used ABTA three times this year and will carry on using them. Well done.

5 december 2025
Logotyp för ABTA Travel Insurance

Svar från ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Betygsatt 5 av 5 stjärnor

Good service

Professional, easy to understand and patient. They didn’t give me the winning lottery numbers though, so I’m not entirely happy 💁🏾‍♂️😊

2 december 2025
Logotyp för ABTA Travel Insurance

Svar från ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Betygsatt 5 av 5 stjärnor

Easy to process

Easy to process, sorting out medical pages very easy.
Prompt acceptance and delivery of insurance.
Thank you
Margaret White

21 november 2025
Logotyp för ABTA Travel Insurance

Svar från ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Betygsatt 5 av 5 stjärnor

Good quote, easy process …

Good quote for people with pre existing conditions. Better than all the 20% off adverts.

29 november 2025
Logotyp för ABTA Travel Insurance

Svar från ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Betygsatt 2 av 5 stjärnor

Problem renewing my travel insurance…Renewal problems

Problem renewing my travel insurance which ended up in a lengthy procedure and several phone calls and having to actually take out a new policy rather than simply renew.
Previous policy had been taken out online & my iPad would not facilitate the renewal as it would not permit pop ups which were apparently required. Tried to allow pop ups but could not despite following instructions given.
Reverted to further phone call to an agent & although the reminder letter said I could renew by phone was told this was not possible.
After reference to a manager she arranged phone renewal/ new policy via another agent. She did offer a small discount in view of the problem & length of time taken to resolve matters.
Even the payment procedure was lengthy being passed, eventually after a wait , to a person who could take payment and then having to be transferred back to previous agent.
I have taken out several travel policies with ABTA and was attempting to stay loyal despite cheaper quotes elsewhere and expected a simple and quick task. By the end of matters I was regretting my decision.
The agent did voluntarily record a complaint & I have received emails confirming matters are being looked into. I would like to stress that I had no complaint against any of the parties I spoke to, they were simply doing the best they could, the issue was with the procedure and inability to renew by phone as original purchase was online. Seems absurd when I can go online & see all details of both previous policies and this current new one as could the agents. . 🤷‍♂️

27 november 2025
Logotyp för ABTA Travel Insurance

Svar från ABTA Travel Insurance

Thank you for your review. We are sorry that you did not have a good experience renewing your travel insurance policy. We have passed this review onto AXA, who administer the scheme on our behalf - The ABTA Travel Insurance team.

Betygsatt 5 av 5 stjärnor

It was very easy to arrange the…

It was very easy to arrange the insurance that I required for my trip to Sri Lanka.
I hope it is a waste of money!
But the big test would occur if I have to make a claim and that is when I hope ABTA Travel Insurance will help.

16 november 2025
Logotyp för ABTA Travel Insurance

Svar från ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Betygsatt 4 av 5 stjärnor

Its hard to rate insurance companies…

Its hard to rate insurance companies when you have not needed to make a claim. All I can say is that (some) other travel insurers do not cover for lost travel costs, but from close reading of the information this one will cover situations that the others don't. I hope I never need to test this! I will be renewing this year.

7 december 2024
Logotyp för ABTA Travel Insurance

Svar från ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer