It was wonderful job.The receptionist ladies commmited time frame within half an hour the freezer mechanic gentleman arrived at my home to quick fix.I am so happy for their service.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Terrible company. Called them because my fridge was not working (it wasn’t cooling and there was a problem with the compressor). The engineer came, didn’t unscrew a single part of the appliance. Just... Se mer
Am genuinely so satisfied with the service I’ve received from them! So polite and professional. I had them a week ago, my washing machine broke down, and someone recommended them so I decided to give... Se mer
Edward arrived on time to inspect my washing machine and identified the problem straight away. He quickly ordered the required part and returned promptly to complete the repair with no time wasted. He... Se mer
Företagsinformation
Skrivet av företaget
We repair all electrical appliances and all brands with an experience of over 20 years!!! Team 1 HOME SERVICE LTD
Kontaktuppgifter
Storbritannien
- www.1homeservice.co.uk
4,0
Bra
178 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 30 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Recommend - great service
Jack was great. He arrived quickly and had a professional and easy going manner that made me totally at ease having him in my home. He worked quickly and successfully fixed my washing machine. I was delighted that he had the part he needed in his van. I thought that the cost was fair and I’m very happy with the 12 month warranty.
17 april 2024
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Excellent service. On the 16th April we had a young man…
On the 16th April we had a young man attend our care home to diagnose the cause of our Daewoo fridge freezer that had stopped working due to unplanned power cut. He was polite and very efficient. I would like to thank him for his professionalism and honesty. Unfortunately I cannot remember his name I think it was Marius but he is credit to your company. Thank you again for your help.
16 april 2024
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Avoid like the plague!!
Avoid this nonsense of a company! They extortionately over charge their customers and provide false warranties. On top of that, they falsely diagnose to charge even more!
1 april 2024
Omdöme utan inbjudan
Svar från 1homeservice
Hello !
You contacted us for the first time in 2023, after 6 months you contacted us again for the same refrigerator only because it had another problem for which you do not have a warranty, from us you only had a warranty for what we repaired the first time, we did not leave you a warranty on the whole fridge, thank you!!
Really fast service and a fair price
Really fast service and a fair price. Recommend them!
12 april 2024
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Quickly identified the issue and had…
Quickly identified the issue and had the spare part available to fix the issue. Very experienced and knowledgeable - very happy with the service
26 mars 2024
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Super quick arrival and speedy fix of a…
Super quick arrival and speedy fix of a jammed washing machine door - thank you!
21 mars 2024
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Quick but overcharged by A LOT
The service was super quick, I have no issues with the engineer. However, I was charged £109 for a washing machine handle that retails at 10 pounds, plus another £100 for installation, which on the website says it will be £50 +VAT. My total came to just over £200 for a 15-minute job. So, yes, the problem was solved...but the price was completely unreasonable.
When I challenged them on that ("why are you charging me ten times the price of the part?") they deflected and only offered to reimburse the VAT, "as there had been a misunderstanding".
You can't trust people like this. I don't know why they need to stake their reputation by marking up spare parts prices in such a gross way.
20 mars 2024
Omdöme utan inbjudan
Jack was great
Jack was great! Was super fast and efficient, and even solved another issue with our washer dryer that we kept on postponing! Super helpful!
23 februari 2024
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
It is the best and quick service that…
It is the best and quick service that we had and the engineer fixed our fridge in 90 minutes which was amazing job. I will recommend to everyone especially if it is emergency.
Thank you
25 januari 2024
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
I could arrange a service visit within…
I could arrange a service visit within 24 hours and the engineer was extremely professional and did the necessary repair in less than an hour.
26 januari 2024
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Professional, No-Fuss Service, Highly Recommended!
Extremely impressed with this company. They were able to send an engineer on the same day to fix a broken washing machine; he was on time, organised, understood the issue and fixed it promptly using parts that he had with him. Will definitely use them again. Thank you so much :-)
26 januari 2024
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Impeccable speed
Impeccable speed, courtesy and service. We waited 2 weeks for the insurance company to send out a surly, rude engineer who hadn’t even been told the problem correctly. 1 home service came 2 days later (it would have been less if we hadn’t needed to order the part) and were a complete delight to deal with.
25 januari 2024
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Amazing fast appointment
Amazing fast appointment, my dishwasher broke last night, Miele and their service partners offered an appointment next week, I got service scheduled today, Jack was polite, professional, efficient and had a spare part in his car!
24 januari 2024
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Prompt and attentive
They did a great job fixing my freestanding tumble dryer. They came to check out the issue very quickly (same day that I put in the request). The dryer needed a new part, they diagnosed the issue, ordered the part, and then contacted me promptly when it came in. Repair has now been made! Punctual and easy to work with. Thank you!
2 januari 2024
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Problem fixed
Problem fixed. Had an issue with our fridge freezer, booked for an appointment the following day. Communication was excellent, and the problem (which turned out to be a dead mouse mangled up in the motor, would you believe it) was dealt with with humour and minimal fuss. Highly recommended.
15 december 2023
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Excellent, efficient servive
Booked in the morning and had engineer visit in the evening. Very polite and efficient, he had my dishwasher up and running in about 15 mins. I would definitely use this company again.
11 december 2023
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Phoned Monday at 9am
Phoned Monday at 9am, engineer arrived at 14:40 to fix a door switch on our washer dryer. Very polite and had the part he needed - he wasn’t there long enough for me to arrange parking for him at 3pm!
👍🏻👍🏻👍🏻
11 december 2023
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Svar från 1homeservice
Thank you for calling us, we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Great job
Great job! Came in, fixed the issue and was super helpful and nice. Fast and reliable no extra hidden charge and had the spare part with him.
8 december 2023
Omdöme utan inbjudan
Svar från 1homeservice
Thank you for calling us ,we want as many satisfied customers as possible!!🙏 TEAM: 1 HOME SERVICE
Detta är Trustpilot
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