Very poor support experience. Our account was restricted due to “incompatible features,” but we are unable to properly access the dashboard to delete or archive forms and bring the account back wi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bien que des progrès aient été faits, il y a toujours des problèmes, parfois simples. J'ai signalé la difficulté de télécharger les Go de dossiers accumulés, nous obligeant à les télécharger par group... Se mer
Stay away if you can because there are so many bugs in the forms. The forms theoretically have a lot of nice features (payments, uploads, etc.), but the functionality is limited and the entire for... Se mer
If you rely on responses from your web site, don't use these people! After I presumed iit was working fine, I found by checking that my response123 form was not showing on my contact page, told the... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
123FormBuilder, a Kiteworks company, delivers a comprehensive web-based platform for creating secure digital forms without coding expertise. Founded in 2008 in Timisoara, Romania, the company has established itself as a trusted solution for over 35,000 global customers. The platform enables organizations to efficiently design, deploy, and manage forms, surveys, and questionnaires while maintaining rigorous security standards. Processing millions of submissions monthly, 123FormBuilder excels in regulated industries, including healthcare, government, and financial services.
Kontaktuppgifter
Gheorghe Lazar, no. 24, Fructus Plaza, Second Floor, SAD 13 , 300081, Timisoara, Rumänien
- +40356466058
- support@123formbuilder.com
- www.123formbuilder.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It's nice when a tech company is…
It's nice when a tech company is responsive to your questions and returns intelligent answers with supportive screen examples. I wish the other 90% would follow suit.
Assistance au TOP!!
Assistance au TOP!!
patiente et de bon conseil,Julia à été Superbe!!!
Je recommande+++!!
Deian Borosoiu - Amazing Customer Support
Deian Borosoiu has been working with me the last few days with some issues I had with a from I was creating. The patience, help and kindness show has been amazing and I am now feeling I have chosen the right company for form building. Never once did they make me feel I was annoying (although I am sure I was) and they made me feel all y question were important. Thank you 123 Form Builder and especially thank you Deian.
Daryl Jonnson
BOGDAN WAS GREAT...REALLY PATIENT
BOGDAN WAS GREAT...REALLY PATIENT, THOROUGH AND PLEASANT..PROBLEM SOLVED!
Excellent customer service, equally outstanding product
If you are serious about business, 123 FormBuilder is for you. I am an upcoming german entrepreneur and I bet on this product. Should you need any assistance their team is always there to help you. I have personally interacted and encountered the team and they are a true blessing.
Use 123 FormBuilder to create forms and to drive business.
Brilliant customisable forms and customer service
The forms which you can build are brilliant. But more importantly, the customer service is excellent. The team at 123FormBuilder go above and beyond to try and help you get what you want out of the form!
Excellent customer service- responded…
Excellent customer service- responded almost immediately with an issue and fixed it straight away.
Finally, I found the solution!
Forms were always a problem for me, but not anymore after finding 123FormBuilder!
I also need to highlight the fact that their support is very helpful and professional.
Julia’s Technical Support was Outstanding!
Julia’s Technical Support was Outstanding.
I have used a number of Form software applications and found 123 Form Builder excellent, I now use 123 Form software exclusively. It is flexible, and meets all my needs from simple Forms through complex Multi-rule, Calculation, and Payment Integration scenarios.
I encountered a scenario that I had problems fiquering out how to accommodate and made a support request via Chat. Julia responded with a ‘How To’ video she made. A further Chat to solve another scenario resulted in a second ‘How To’ video. Both resulted in the full solution to my requirements.
Julia provided the most outstanding customer Technical Support I have received from any software company.
P.S. I wrote my first computer program in 1970. I have used many software applications over the years. Just goes to show you can teach an Old Dog new tricks! - Thanks Julia.
The support is very quick
The support is very quick, kind, helpful and solve all your problems in the time you need it. The form itself is not 100% user friendly, but you can handle it.
Great Customer Service
The forms take a bit of getting used too and were not the easiest to use at first, however the Live Chat customer service team are excellent and always resolve any problems and queries I have.
Valeriu and Georgiana were absolutely awesome
Valeriu and Georgiana were absolutely amazing in helping me navigate the issues I was having. I gave them a vision of what I was after and despite my incorrect assumptions that led to Valeriu having to change my orders twice, the patience and the explanations they provided meant that I came away with an amazing understanding of how I can get the best from 123formbuilder to satisfy my clients' needs. The amazing service extended to Georgiana making me a video (on the spot!) so that I can get a clear personalised explanation on what I needed to do to maximise my user experience. Unbelievable service ... I cannot recommend them enough. Thank you guys - this is the 3rd form builder I trialled and your professionalism and clear knowledge of the product is the reason I am staying! Oh.. and of course all the features I could not find anywhere else :)
Great service
Great service, easy to use form builder and very helpful admin team. 5 stars for sure.
Great customer service!
Worked with Deian Borosoiu on setting up payments for a client. Not only was he able to help me solve the problem but, he was incredibly respectful, educational and assisted me when I wasn't able to figure things out on my own.
I very rarely leave reviews but, Deian was one of, if not, the best customer service people I've ever had the pleasure to interact with.
COSMIN - The best customer service agent!
COSMIN, you are awesome. You were able to answer all of my questions. You are knowledgeable about your product and you didn't push me into a sale. Cosmin is friendly and a great addition to your team. I hope to deal with Cosmin again if I need any additional help. They ROCK!!
Great and fast response
Great and fast response , solved my issue in seconds
Thanks
Needed help changing default text in a…
Needed help changing default text in a form and with the chat feature Alexandra solved the problem in 5 minutes. I'll always start with chat instead of hunting around for now on.
Great product and getting easier to use with each update.
Frank
These forms are AMAZING for my…
These forms are AMAZING for my business. No need to scan paper into digital format. My clients love them because they can do them from their phone and the customer service is TOP NOTCH. I needed a new coding for a particular date format and they responded with a new code within 24 hours. I can't tell you what a valuable tool this is for my business! :)
I really like this form builder
I really like this form builder. Looked at different ones and this one seemed to cover everything we needed. Had an issue with how it appeared on phones and support took care of it quickly. Great app and service!
I can't recommend enough 123Form
I can't recommend enough 123Form. We use it extensively in connection with Salesforce and it has provided tremendous value. My experience with 123Form support has been outstanding so far.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








