I had to do our company website today as we had complications with the other one, i switched to a platform that i do not know from a bar of soap, i really struggled going live with the new site and ov... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank, you 1-Grid for providing support staff like Vinzenzo a real pleasure, to call and speak with him easy to talk to and explain IT thind so clear Keep it up
Over the past month I have been trying to get help with issues on my domains. They admit they are having high call volumes- this for me translates to support either never responding or taking 3 days... Se mer
I had a problem with certain emails going into my spam folder which Yibanathi sorted out for me very quickly! Great service thank you.
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Swift from Yibanathi on my email issue
Swift support from Yibanathi on my email issue, thank you
They do as they please putting client last !!!!
Despite my account being in credit for way more than was outstanding they just do what they want and disconnect my email ................I find this rude and infuriating .I spoke both technical and accounts and NO ONE COULD GIVE AN EXPLANATION NOR DID ANYONE APOLOGISE ..........
Very disappointed !!!
> UPDATE ....
They have since reverted and apologised .
Anthea and Craig made an effort to assist and resolve the issues ,so I will move my review to a 4 star from 1 ,as the issue above was my real experience
Craig
Craig, please keep up the great work. It took you literally 5 minutes to sort out an irritation problem I had with my emails. Well done, keep it up. Thank you!!!!!!
thank Viwe so much for your speedy and…
thank Viwe so much for your speedy and efficient assistance in resolving my e-mail glitch.
Avoid
Client 73157, ticket 2548423 (amongst others). My business has been without incoming email for 3 days. Impossible to get support on the phone. I am so over this sh!t service
Thanks To Vinzenzo
Thanks, Vinzenzo for the GREAT !!! support today, are are always so helpful and friendly. Keep up the good work
Vinzenzo Great Service
Thanks you for your great service, and 1-Grid for having you on there team
Thank 1-Grid
Thank, you 1-Grid for providing support staff like Vinzenzo a real pleasure, to call and speak with him easy to talk to and explain IT thind so clear Keep it up
Spam Folder Problems
I had a problem with certain emails going into my spam folder which Yibanathi sorted out for me very quickly! Great service thank you.
Thank you Georgina for the service
Thank you Georgina for the service
Ur the best
Thank you Georgina for the great service
Very Informative and professional.
Very Informative and professional.
Thanks a million Georgina 👌🏿
Service with a smile
Georgina was truly awesome we really enjoyed our visit and will definitely keep you on top of our list
I had a great experience with the help…
I had a great experience with the help from the most amazing staff that was able to assist me with my email..thank you Georgina
Amazing experience.
Great service I had by great stuff. Outstanding service by Georgina 👌
Thank you for great support_Georgin
Georgina was a great help
Georgina was a great help, and resolved my ssl issue immediately. Thank you for the great service!
1-Gridlock
Over the past month I have been trying to get help with issues on my domains. They admit they are having high call volumes- this for me translates to support either never responding or taking 3 days to do so. Their Knowledge Base of FAQs is not user friendly at all (unless you are a programmer perhaps)
Simple questions like how to set up gmail or outlook accounts give no results. I will keep giving this company a chance - if you can get to the right consultant great -but clearly they have a big problem to sort out. Asking satisfied clients to post glowing reviews is not going to fix the problem. Sort out your Knowledge Base through the eyes of an average user and employ more people to lessen the volumes. In the meanwhile my emails are almost working but not quite… I just don’t have the energy to spend another day on it
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








