Wright Surveys Omdömen 

116
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Andrew and Jo made this whole process so easy! I am a first-time buyer and they guided me through this process with such patience and attention to detail. They answered every question, no matter how s... Se mer

Betygsatt 5 av 5 stjärnor

Engaged Wright Surveys for a homebuyers report for a property purchase. Right from the start I found Andrew professional, knowledgable and timely in his dealings with me. The report flagged a few furt... Se mer

Betygsatt 5 av 5 stjärnor

I used wright surveyors for a property that fell through, but when I got another one, I went back to them. From the first call to when the report arrives, the process is professional and timely. The r... Se mer

Betygsatt 5 av 5 stjärnor

We didn't go ahead with our home buyers report in the end as unfortunately, our purchase fell through. However, we were very happy with the service and communication from Wright Surveys. The vendo... Se mer

Företagsinformation

  1. Fastighetsinspektör
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  3. Besiktningsman
  4. Lantmäteri

Skrivet av företaget

Building Surveying and Project Management Company offering Condition Reports , Homebuyers and Building Surveys , Drone Surveys and New Build Snagging Reports. Licensed by the RICS and members of the RPSA.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

116 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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4,7

Alla omdömen

(116)

8 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Fantastic service for a first-time buyer

Andrew and Jo made this whole process so easy! I am a first-time buyer and they guided me through this process with such patience and attention to detail. They answered every question, no matter how small or obscure, and the survey itself was incredibly detailed, making me feel more confident about my purchase and the work I would need. I would recommend them!

28 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5 Star Service

I've used Wright Surveys about 6 times now and I've been happy with the service and output every time. Highly detailed reports and fast response times.

19 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Above and beyond

Engaged Wright Surveys for a homebuyers report for a property purchase. Right from the start I found Andrew professional, knowledgable and timely in his dealings with me. The report flagged a few further areas that needed specialist inspection. We arranged these and Andrew was more than happy to answer any questions I had related to these – even though he had fulfilled the service I had engaged him for. It's reassuring that in this day and age of technology, you can still pick up the phone and have a chat like humans. Happy to recommend and would use again if needed!

1 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I used wright surveyors for a property…

I used wright surveyors for a property that fell through, but when I got another one, I went back to them. From the first call to when the report arrives, the process is professional and timely. The reports are thorough and detailed. The language used is simplified such that one can easily understand it. I would greatly recommend them.

27 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

We didn't go ahead with our home buyers report in the end as unfortunately, our purchase fell through. However, we were very happy with the service and communication from Wright Surveys.

The vendors changed their minds on the day of the survey and turned the surveyor away at the door. We had no idea or indication this was going to happen. Given the difficult and upsetting circumstances, Andrew and Joanne were great and kindly provided a full refund. We would have been happy to re-book, however we needed a full snagging survey done on a new build which they don't cover.

21 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not impressed

I’m writing this review to warn others about my experience following a survey carried out on a bungalow arranged through Andrew Wright,The survey cost me £540 and unfortunately it failed to identify serious issues.A major leak was discovered in the bathroom which had already caused extensive damage spreading into hallwall,kitchen floor and wall between kitchen and bathroom.As a result I had to deal with three rows of tiles coming off the bathroom wall complete replacement of bathroom flooring new kitchen flooring and damage to both kitchen and bathroom units.
This turned into a full insurance claim the property required two months drying with industrial humidifiers running 24 hours a day on top of that, repointing of the DPM had to be carried out something Mr Wright later admitted had been missed in survey.
Despite the scale of problem and cost involved
(£600 out of pocket not including insurance claim,I was offer just £100 in compensation.
It’s also worth noting that Andrew wright did not personally carry out the survey someone else did.I suggested sending another surveyor to reassess the issues but this offer was not taken up.
I was also told that insurance companies are awful at paying out and would likely look for ways to avoid responsibility, with the implication that the burden would fall on me as the buyer.In reality my insurance company did pay out.
Overall the experience has been stressful costly and avoidable had the survey been thorough.I would not recommend using this service others may have been lucky not to encounter issues but my experience suggests serious gaps in the survey process.
I hope this helps others make a more informed decision.

25 juli 2025
Omdöme utan inbjudan
Logotyp för Wright Surveys

Svar från Wright Surveys

Future clients - Please read carefully

For clarity the Level 2 Homebuyers survey was carried out in Early May 2024, complaint raised August end 2025 , There is serious misquoting and large parts of the facts missing in the 1 star review statements which I need to defend.
The main point which you have raised in an email to me in August 2025 was quote “the bath plug was not connected to the trap causing water to go all over the bathroom floor” Of course that is concerning to us, we informed you during inspections we run taps for 2-3 minutes (we put photo evidence in the report) to check pressure and flow through the drains, if the bath was leaking quote “all over the floor”/disconnected during the inspection we would have seen this or noticed the 'terrible smells' you mentioned. I asked for images/videos of the leaks but you refused.
To fully quote your reply to me which was clearly contradictory, “The bath panel was screwed into flooring and mastic on outside so no water would escape from the bath panel as it was soaking into concrete floor and filling up holes under bath”. You also confirmed in the email it indeed hadnt spread anywhere.

I thanked you in my email to you for stating this as you had confirmed our inability to have found any leak under the bath. You then stated in an email, the kitchen too “has a leak from under the sink” but later on in another email stated the leak was coming from your washing machine.. I explained the white goods came from your house when you moved...

You noted I didn’t carry out the survey which is correct, that’s not unusual for a surveying practice to have other employees carrying out surveys.

You clamed to have a builder visit who told you you needed a new DPC installed which I told you was baffling and unnecessary and it then cost you £600. I asked for the quotes, invoices/photos of the work to which you again refused.

The builder advised you the small hairline crack found in 1 brick to the front required resin repairs which frankly is just rediculous, I strongly expressed my concerns over the builders conclusions/diagnosis in a genuine worry you were just being ripped off and easily led.

I stated there were isolated mortar repairs (around 1-2 meters) at the property but the DPC does not need replacement, again rediculous diagnosis. I accepted we should have noted more strongly in our report, more clearly and not just in the images regarding these small isolated sand and cement repairs, as a generous goodwill guesture offered £100 which you accepted and we paid. I advised if you were not happy to take the matter to the property ombudsmen and provided their details. You took the matter to them and they quickly rejected the case based on the facts, your emails ,our report and images provided. *Note the offer made of £100 good will gesture was pre ombudsmen claim, after they rejected the case you came back for the £100 offer, which we still paid * Further note , even after you sending threats to us.

We tried our best to explain to you but there also was a clear lack of understanding from your part on aspects of the survey, for example where you asked why we didnt take readings , on the quote '3 tile thick' bathroom walls which clearly more than emphasises the fact we wouldnt get any reading from our moisture reader through 3 tiles?

Sadly it was very clear from the outset the intention was a claim from us regardless, from the first email you sent followed by very contradictory stories/reports regarding your property and refusal to provide quotes/ photos and evidence. We can only assume in fact a builder hadnt been engaged with due to the obseen conclusions given by them , either that or they were talking you in believing issues which didnt exist.

Happy to share our orginal report/ photos and importantly the email chain with this client with anyone who should want to see it. Our other reviews are a true reflection on the business.

Betygsatt 5 av 5 stjärnor

Highly Recommend

First time using Wright Surveys, great experience. Great communication and super quick turnaround. Would highly recommend!!

7 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Would Strongly Recommend!

We had a fantastic experience working with Andy and Jo. As first time buyers we didn't entirely know what to expect (we were referred by the estate agent), but their communication was excellent and Andy took the time to explain everything to us and to offer very honest and genuine advice which we hugely appreciated. We did shop around a little bit, but Wright offered the best value for money, were the most communicative, and offered by far the best turn around (providing us with the report within a couple of days). Would thoroughly recommend. You won't be disappointed!

1 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Andy and Jo were very helpful with…

Andy and Jo were very helpful with quick and clear communication throughout. They sorted the booking efficiently and were extremely professional from start to finish. The survey itself was very thorough and easy to navigate. Great experience overall – would definitely recommend!

8 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic highly recommend

I am I first time buyer and the survey was fantastic. Great availability and was able to book my survey easily and quickly. The survey was very thorough and detailed and was very useful, also received the report soon after survey was completed. The survey was competitively priced and fantastic value. 10/10 would 100% recommend using this company.
Thank you.

10 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Clear, thorough and professional. Highly recommended.

Clear, easy communication and very thorough report supplied. Recommended by our solicitors after we had got a few quotes elsewhere, and Wright's not only were the best value, but also offered the fastest turnaround - delivering the report just a day after the survey - another local firm wanted 2-3 weeks to deliver the report post-survey! Would highly recommend.

27 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

friendly staff and quick service

They were able to move my appointment forward and only a 2 day turnaround after site visit. Very extensive survey was supplied and the office staff were friendly and informative about the kind of survey I would need. Would recommend :)

8 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I highly recommend Wright Surveys

I highly recommend Wright Surveys. From the outset, they were responsive and transparent, offering a range of options along with a clear and detailed breakdown of what each included. This made it easy to understand exactly what we would be receiving and to make an informed decision.
Once we selected the type of survey we needed, the booking process was smooth and efficient. The report itself was thorough and well-structured, providing us with an in-depth understanding of the property we’re purchasing, along with a wealth of valuable insights.
Overall, we were extremely impressed with the service and quality of the report. We’ll definitely be turning to Wright Surveys again for any future surveying needs.

23 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Straight Forward quality job nicely

Straight Forward quality job nicely. Found about this survey company from my solicitors, Contacted them got a nice offer very reasonable for the amount of the work. After survey was done a very neat and clean report was prepared by the highly professional team. I'm happy with the suvery conducted by Wright Surveys. Thanks a lot

22 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly receommended

Survey was organised very quickly and easily.
Very thorough, leaving no stone unturned and report was easy to follow and turned around quickly. Follow up call confirmed all that I had read.
Current house owner commented that Andrew had been very friendly and helpful whilst carrying out the survey.
Highly recommended.

21 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Level 3 survey

The initial conversation definitely helped me choose which survey to go with. The survey was booked as soon as they could, and once complete they came back incredibly quickly. Brilliant turnaround and really clear comments!

13 maj 2025
Omdöme utan inbjudan

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