They are a reliable company. I had an issue with the delivery because of the courier, long story short Wrapango were more than happy to send a replacement and i got it no problem. The sensory toy I go... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchased a strawberry toy. It did not work as expected, they send instructions, still did not work, they sent videos, still did not work. They suggested that to make it work we take off our shoes... Se mer
I ordered the infrared solar powered animal pest repellers.. Which stated there’s 100% moneyback guarantee no questions asked I paid $187 and they returned $87.92, also had to pay $11 to return.. I ha... Se mer
Cheap product that doesn't work. Bought the fly catcher thing- the top keeps coming off, flies get caught and mangled (which stops the mechanism from working), and the whole thing ends up being a disg... Se mer
Företagsinformation
Skrivet av företaget
The place to find the most affordable Home and Garden products. We promise good prices, fast shipping and great customer support.
Kontaktuppgifter
Nikifor P. Konstantinov Str 7, 4400, Pazardzhik, Bulgarien
- +1 703 520 7785
- contact@wrapango.com
- wrapango.com
2,7
Dålig
243 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Do Not Buy From This Company.
Do Not Buy From This Company.
I bought a fly catching device for $40 on Wrapango. The website was very persuasive with their marketing and VISIBLE reviews. I followed the instructions and placed their product in a high-traffic area of our fly problems. After 2 days of catching nothing, I reached out to the company about processing a return, and they recommended that I try using honey for bait with hot water in the under container. This also failed. I don't expect anything to work perfectly these days, but for a $40 fly trap to not catch anything in a week seemed a bit much. After contacting the company again, they said they do not accept returns on used products. I would caution ANYONE looking to buy from this company that what I purchased seemed very cheaply made and dis not function as advertised. Between their misleading marketing and inability to return a product that doesn't do what they say it does, I would invest my money elsewhere. I am a business owner and have worked in customer service for 20 years, and I RARELY leave bad reviews as a professional courtesy, but this company is ripping people off, and I hope this review helps some honest people out there save their money.
20 juni 2023
Omdöme utan inbjudan
Svar från Wrapango
Hello Ben,
We are sincerely sorry to hear about your issue with our product.
Our return policy, which is designed to ensure the satisfaction and safety of all our customers, states that we cannot accept returns on used items. This policy is in place to maintain the quality and integrity of our products.
We would be more than glad to assist you further with replacing your device. Please contact us at: contact@wrapango.com
We look forward to resolving this matter for you and restoring your faith in us.
Best Regards,
Wrapango Team
They don't even rate 1 star! SCAM SCAM SCAM
They don't even rate 1 star! Purchased merchandise box was crused, packed poorly. Liquid from bottles leaked everywhere.Refuses to take product back and told me to mail the product which may or may not be a chemical directly to china. I would have to pay the return postage. Total scam. They photoshop the actual picture of the product to advertise false info. Google company many, many complaints!!!!
1 juni 2023
Omdöme utan inbjudan
Svar från Wrapango
Hello Tracy,
We are sorry to hear about your experience with our product. Our goal is to provide customers with 100% satisfaction, and this time it looks we didn't manage to.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We would be glad to offer you a satisfactory solution for your case, so you have the best experience with us.
We look forward to hearing from you!
Best Regards,
Wrapango Customer Service Team
Way To Go, Wrapango!!
All of your products are very reasonably priced, and I have especially enjoyed, so far, the Deep Cleansing Foot Pads and Tea Tox tea bags. I add manuka honey and a few squeezes of fresh lemon. Delicious!!
22 juni 2023
Omdöme utan inbjudan
Svar från Wrapango
Hey Debbie,
We are more that grateful to have you. Hearing that our customers are delighted with our service and products, puts a big smile on our face.
We hope we met all your expectations, and will be happy to have the chance to assist you in the future too.
Thank you again for your kind words. We remain available at anytime for questions.
Kind Regards,
Wrapango Customer Service Team.
I bought 4 animal pest repeller
I bought 4 animal pest repeller. Zero effect. Birds and squirrels everywhere
20 juni 2023
Omdöme utan inbjudan
Svar från Wrapango
Hey Maryan,
We are sorry to hear that you have issues with our product. We completely understand your frustration. Our goal is to resolve every issue, and offer the best solution to our customers.
We kindly advise you to reach out to us on contact@wrapango.com so we can further assist you with your issue.
We would be more than glad to offer you a replacement if any of your devices appear to be faulty or not working.
Hope to hear from you soon.
Wrapango Team
VIP service!
VIP service!! I needed to make an exchange due to an error that I made with my purchase and they were more than gracious to exchange it for me. Fast and friendly correspondence. I'll be using them again!!
4 juni 2023
Omdöme utan inbjudan
Svar från Wrapango
Hey Holly,
Thank you so much for your kind words. We are more than happy to hear that our customer service team was able to assist you in the best way possible.
Receiving such positive feedback puts huge smiles on our faces.
Just a reminder that we're always here, ready to assist whenever you need us.
Your trust in Wrapango means a lot, and we truly appreciate it.
Thank you once again,
Wrapango Team.
i want to unsubscribe
14 juni 2023
Omdöme utan inbjudan
Svar från Wrapango
Hey Linda,
So sorry to hear that you want to stop receiving emails from us.
Please reach us at contact@wrapango.com and we will assist you regarding this matter.
If you have any further questions or comments, please don't hesitate to get in touch. Have an amazing day!
Wrapango Team
Bought the hydo mousse liquid lawn says…
Bought the hydo mousse liquid lawn says three day shipping from the United States. Ordered on 5/11/23 and today is 6/12/23 and still haven’t got. Tracking still doesn’t give a date and shows int in California. Would not order from again.
11 maj 2023
Omdöme utan inbjudan
Svar från Wrapango
Hello Gabe,
We are truly sorry for the inconvenience caused with the delayed delivery of your package.
Upon checking, your order is close to your shipping address, in the neighborhood and should be with you within the next 1-2 days depending on the delivery schedules.
Please let me know if you'd need my assistance further.
You can contact us at contact@wrapango.com
Best Regards,
Wrapango Team
I feel so Energized Foot Pads Really Deep Cleanse
I put my foot pads on each of my feet before going to bed every night...I wake up take the foot pads off...I see the black toxins from the Pads I know it's working.. because every morning I feel sooo energetic..these Deep Cleansing Foot Pads give me The Big Energetic Boost I need to Start My Day
7 juni 2023
Omdöme utan inbjudan
Svar från Wrapango
Hey Ms Pat,
We are more than happy to hear that our product is working for you. Thank you for your time to put your feedback.
We love to see our customers are happy with using our products and this brings them a daily dose of energy to get through the day!
Thank you again for your kind words. We're here for you if you have any further needs or questions.
Best Regards,
Wrapango Team.
GOT REFUND changed rating from 2 to 5
Edited: Bravo Wrapango. Thank you for taking care of this. The history is below but the company saw my complaint and corrected it. I am not sure why it was not done the first time but it is done now. I can get rid of that hose. The responded right away to my first review. Thank you Trust Pilot.
My story: i bought their garden hose and it does not screw onto anything. The ends do not have a piece that fits on a faucet. I emailed and called and they said they would refund my purchase and they felt badly. I called in April 2023; it is June 2023. Updated 6/6/23 from their email, this review is under “user name” order first name and number below:
Wrapango
ORDER #75618966
Thank you for your purchase!
Hi Paulette, we're getting your order ready to be shipped. We will notify you when it has been sent.
11 februari 2023
Omdöme utan inbjudan
Svar från Wrapango
Hey Paula,
We are truly sorry to hear about your experience with our product. Our main goal is to provide full satisfaction with the purchases from us.
Unfortunately, we couldn't locate any orders upon your name in our system. Please contact us at contact@wrapango.com so we can resolve your issue as quickly as possible.
Rest assured, we will acknowledge your request for refund once you reach us.
We look forward to hearing from you.
Wrapango Team
Poor service
They advertise 3-4 day shipping. However, it takes them at least 3-4 days to leave their warehouse. If lucky the products will arrive in 11-15 days. Their site reviews are only what the admin approves, so negative reviews are not displayed. One thing they are fast at is flooding your email with more offers.
26 maj 2023
Omdöme utan inbjudan
Svar från Wrapango
Hey there,
I'm really sorry to hear your experience with us has made you feel this way.
Please make sure to check on our Shipping Policy - https://wrapango.com/policies/shipping-policy
Before the shipping of the orders, we have 0-2 business days for handling the orders. This might be the case for causing the inconvenience.
If you still haven’t contacted us, please do so when you have a chance at contact@wrapango.com with your order information, so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Thank you,
Wrapango Team
Svar från Wrapango
Hey Mima,
Thank you for your feedback. We are so glad to hear that the clippers work for your little fur baby.
We love to see our customers satisfied with the products we provide, and we hope we met your expectations.
Thank you and have a lovely day!
Wrapango Team
The perfect seat for wild child in a Jeep.
This seat was perfect. I've already tried it out and it worked oerfect to keep my 7 year old special needs son in place. Customer service was amazing. Quick to respond, very helpful, the tracking was always accurate. I received better info and help than i have from any big box store order or any other online ordering company. Thank you guys so much!
24 maj 2023
Omdöme utan inbjudan
Svar från Wrapango
Hey Drew,
Thank you for your feedback!
We are happy to know you enjoyed both the child car seat and our customer service support!
Your satisfaction is of utmost importance to us!
We hope to see you soon in our store. If you need our help for anything, feel free to contact us.
Have a beautiful day ahead!
Wrapango Customer Support Team
Deer be gone.
We are very happy with our purchase of the outdoor pest control lights. In previous years deer have devoured our hosta and many other plants. These solar powered, ultrasonic lights are doing their job. Our hosta is flourishing.
13 april 2023
Omdöme utan inbjudan
Svar från Wrapango
Dear Fran,
Thank you for taking the time to share your positive experience. We are overjoyed to hear that our product is successfully protecting your hosta and other plants from deer.
Your satisfaction is of utmost importance to us, and we're thrilled that the repellers are working well for you. Their key purpose is providing an eco-friendly and effective solution to our customers, and it's wonderful to see this reflected in your garden's flourishing state.
Thank you again for your kind words. We're here for you if you have any further needs or questions.
Best wishes,
Wrapango Team
Best picture clarity on the market!
When I first received the camera it sat on the counter for days. It didn't seem like much. When I had issues hooking up to the wifi I was disappointed, so I forgot about it. When I needed it I was able to get it to work with little trouble. Our home router automatically picks up the necessary frequency (2.4) on its own, I was shocked at the clarity of the picture! Crystal clear would be an understatement. Unfortunately I wanted to use it in the garage to keep an eye on what was coming through the doggie door but it was just too dark. I wish it had sound but for the size, for the price? BEST small camera out there! How do I know? This is my 5th and final try at finding a decent 1.Yayy
18 mars 2023
Omdöme utan inbjudan
Svar från Wrapango
Hi Juanita,
We're so glad to hear you enjoyed our micro HD camera and made it work with your router! Your kind words about the clarity of the picture have put a big smile on our faces. Ensuring our products meet your needs and expectations is at the heart of what we do!
Thanks for putting your trust in Wrapango. We can't wait to serve you again soon!
Hope your day is as great as you've made ours!
Best,
The Wrapango Team
Good Prices, Great Quality, Fast Shipping
This was my first Wrapango purchase and I was very pleasantly surprised :) Good prices, great quality, and fast shipping... not sure what more you could ask for!
23 februari 2023
Omdöme utan inbjudan
Svar från Wrapango
Hello Joe,
Your positive feedback has brightened our day, thank you! Knowing you're pleased with your purchase is the best praise we could ask for.
Our mission is to deliver high-quality products at affordable pricing with the fastest shipping time frame possible that satisfy our customers, and your feedback affirms we're on the right track.
Your trust in Wrapango is deeply appreciated, and we can't wait to provide you with more great products in the future.
Wishing you a wonderful day filled with joy, just as you've brought joy to ours!
Take care,
The Wrapango Team
Company follow up is great
Company follow up is great! The solar powered motion activated animal repellent have bee successful in reducing the squirrels and birds digging in our mulch but more importantly has eliminated our resident coyote who showed up every night. We ordered 3 of these and placed as directed. We are very happy with the result and the company has been very thorough with their follow through on making sure we were happy with the purchase.
10 april 2023
Omdöme utan inbjudan
Svar från Wrapango
Hello,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our outdoor repellers. They are indeed very helpful with reducing the crowding of variety of animals and we are pleased to know they've been helpful with the birds and squirrels in your yard.
Your satisfaction is our top priority, and we're extremely happy to know we were able to uphold our commitment to you.
Have a great day ahead!
Wrapango Team
My experience was great because my order was correct and shipped quickly.
My experience was great, my order was accurate, I received it sooner than expected and my communication with Michaela (who followed up with my order) was very friendly and professional.
Thanks Wrapango, great experience and service from start to finish.
27 april 2023
Omdöme utan inbjudan
Svar från Wrapango
Hey G,
Your lovely feedback made our day, thank you! We're over the moon knowing our customer service team met your expectations and helped to make your experience worry-free.
Ensuring you're happy is what matters most to us, so it's wonderful to hear that we hit the mark for you!
Just a reminder that we're always here, ready to assist whenever you need us.
Your trust in Wrapango means a lot, and we truly appreciate it.
We can't wait to welcome you back to our store soon!
Enjoy the rest of your day!
Best,
Team Wrapango
I bought hidden cameras
I bought hidden cameras. However, the hidden cameras require them to be plugged in at all times. How can you hid a camera with a long cord attached. I requested a return and full refund 4 times so far and I’m met with we send you 1/2 and you can have 1/2 in store credit. DO NOT BUY FROM THEM IF YOU WANT TO HAVE A FAIR RETURN. Major ripoffs!!!
8 maj 2023
Omdöme utan inbjudan
Svar från Wrapango
Hello there,
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Excellent customer service and the…
Excellent customer service and the lumbar pillow I ordered was exactly as described and great quality
3 maj 2023
Omdöme utan inbjudan
Svar från Wrapango
Dear Julie,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service team and you liked our lumbar support pillow!
Your satisfaction is our top priority, and we're thrilled to know we were able to uphold our commitment to you.
We look forward to seeing you return to our store again soon!
Have a great day ahead!
Wrapango Team
I bought the detox foot patches.
I bought the detox foot patches.
Very happy with them. They work great.
Definitely will be getting more.
18 mars 2023
Omdöme utan inbjudan
Svar från Wrapango
Hi Dee
Happy to hear you enjoyed our product! Ensuring our products meet your needs and expectations is at the heart of what we do.
We are more than delighted to hear that our product works for you.
Thanks for putting your trust in Wrapango. We can't wait to serve you again soon!
Have a wonderful day ahead.
Best,
The Wrapango Team
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