Wraith Estates  Omdömen 

78
•
TrustScore 5 av 5

4,8

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Wraith and their team were great! Very professional and quick to answer and help with anything I needed. The room was clean and espacious and around 30 min from ESCP through tube. It’s close to nott... Se mer

Betygsatt 5 av 5 stjärnor

Starting from viewing, explained details and answered all the enquiry. Niraj was very attentive and professional. The whole process is negotiable according to the needs. The team is super approachable... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We the couple first Began our life in United Kingdom, with the help of Wraith Estates a trusted company. Be Honestly saying that We found a very good behaviours and commitment of Excellent service. Th... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I liked the facility to arrange a view right after I saw the bedroom, also they were very accessible and flexible with the term of the contract. I think it is important that they pay more attention... Se mer

Företaget har svarat

Företagsinformation

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Skrivet av företaget

Lettings, Investments and Property Management


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

78 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(78)

2 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

Their team is really reliable

Their team is really reliable, only one WhatsApp away. Thought the flat is a bit old, with old appliances, the place still has its charm.

7 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thanks for the review Krizzy. We really appreciate your honesty, unfortunately due to the property being in a block we are limited as to how we can improve the communal areas - we're glad you still see the charm though, and we do our best to make sure the team are on hand to deal with any issues!

Betygsatt 4 av 5 stjärnor

This is the second year I’ve lived in…

This is the second year I’ve lived in the UK, and I do believe that stumbling upon wraith estates for my first UK rented accommodation was a bit of a god send for me.
They were very upfront and informative of what to expect before moving in and moving into the property was a very smooth affair.
I find them to be very approachable, communication is great, they’re quick to respond. They interact with tenants on a WhatsApp platform, and always keep you informed in the event that repairs or changes need to be made to the common areas. They are incredibly accommodating and understanding which is an invaluable trait for a landlord, especially during these difficult times, and for that I am grateful.
My only grievance would probably be the coordination of communal spaces. It’s up to the tenants to organize and share the storage cabinets and very very limited fridge spaces amongst one another along with shared duties such as trash removal, or cleaning the fridge. Whilst I have been very lucky with my current fellow tenants, I do feel that a more regulated system should be put in place to avoid conflicts amongst tenants who are not as willing to compromise

7 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thank you for the review Alex, it's great to know you've been happy with the services we provide!

Betygsatt 5 av 5 stjärnor

I have been a tenant for over three years

I have been a tenant for over three years and can honestly say if there is ever an issue I have felt comfortable to speak to the landlord and it gets sorted as soon as possible. They are incredibly accommodating and will try and find solutions to any problem that may occur during your time with them. They are friendly and approachable which is what you need in a good landlord. Only downfall is possibly sometimes communication occurs at last minute but this isn't anything major because if its not possible they will happily rearrange things to your schedule.

6 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thanks for the review Chloe - it's good to know you're happy with the team. We've noted your comments around last minute communication and will definitely take it on board.

Betygsatt 5 av 5 stjärnor

Been with them for more than two years…

Been with them for more than two years now. Helped me a great deal when I was new in the UK and was trying to settle down. The communication is always great, quick response, always helpful when needed.
When it comes to properties' quality, they always make sure the general areas are looked after and fixed asap.
Good to have a trustworthy landlord, and know that if a problem occurs in the property, it can easily be solved with the landlord.
The only small issue I have is that not much is being done about the "aesthetics" of the property, as in, the old paint on the walls of halway is breaking, and the kitchen furniture is old and worn out, so instead of changing it, they come up with a quick fix (like drilling the cabinets door to the cabinet, instead of changing the hinges so we could use the actual cabinet). But I guess that's what you get when the actual landlord doesn't come to see the problem themselves, and send someone else to deal with it. Not a big issue, but definitely something to improve on.

Overall, would recommend for my friends and anyone who wants a reliable landlord.

6 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thank you for kind review Justina - we are happy to see the efforts we put into management are reflected. We've noted your comments on the maintenance. Unfortunately due to the pandemic, we are only able to carry out essential maintenance works rest assured that we do have these works scheduled for the property.

Betygsatt 5 av 5 stjärnor

I lived in one of the Wraith Estates…

I lived in one of the Wraith Estates managed property in Neasden between 2019 and 2020. The property was in very impressive condition and newly renovated when I moved in. During my tenure I didn’t have much to complain about and whenever I had something I wanted to get resolved, the agency was always above and beyond to resolve the problem.

6 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thanks for the review! Our team do our best to make sure issues are resolved as quickly as possible - we're always glad to assist.

Betygsatt 5 av 5 stjärnor

Very good experience.

Communication, efficiency, very kind with tenants I’d deffo to recommend Wraith Estates! they do a really good job.
X

6 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thank you for your review Lara, we do all we can to make it as easy as possible so it's great to know you're happy!

Betygsatt 5 av 5 stjärnor

Start Living in UK ? Moving to Uk?Great Place to Start.

We the couple first Began our life in United Kingdom, with the help of Wraith Estates a trusted company. Be Honestly saying that We found a very good behaviours and commitment of Excellent service. They are really helpful and very much active ,we moved another property because we need bigger space but still their friendly mentality keep's touch with us. we are really Satisfied. Tamanna Amit.

5 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thank you for the positive review. We are so glad that you were satisfied with our service!

Betygsatt 4 av 5 stjärnor

feedback

I liked the facility to arrange a view right after I saw the bedroom, also they were very accessible and flexible with the term of the contract. I think it is important that they pay more attention to the house's needs (new appliances, things fixed up) because sometimes it can be forgotten, and that is not very positive.

But in general I am happy with their services.

5 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thank you for your review Tania. We are sorry to hear that you haven't been happy as we had hoped. Please note we are unaware of any maintenance issues being raised with us - please do not hesitate to get in touch with a member of staff should you have any feedback on appliances and repairs that are required. Thank You!

Betygsatt 5 av 5 stjärnor

I had a great experience with Wraith…

I had a great experience with Wraith Estates - the property was lovely, modern and well maintained. Also, Niraj was really helpful throughout my tenancy, and was always super responsive to messages and easy to get a hold of when I had questions. 10/10!

5 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thanks for the kind words Amy, the team are glad to help!

Betygsatt 5 av 5 stjärnor

Wraith estates has been reliable and…

Wraith estates has been reliable and honest in all aspects. Top quality of service. Definatelt recommend them.

4 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thank you for the review and kind words Oresti - it's our pleasure

Betygsatt 5 av 5 stjärnor

I would definitely recommend Wraith Estates!!!

I would definitely recommend Wraith Estates!
Niraj is 100% specialist in his field- full professionalism. He is honest and truthful. He made me finally feel at home in my own apartment rented through Wraith Estates.
No problems with repairs in the apartment. If something is not repairable, it is immediately replaced with new equipment.
The property management is on a very high level from the staff to the managers.
Monika

4 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thank you for your review Monika! We strive to provide the best service and we're really glad you are happy

Betygsatt 5 av 5 stjärnor

They are very efficient when tenants…

They are very efficient when tenants are in need of anything, be it repairs or replacing of fixtures. I'll recommend them to always.

4 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thank you for the review Teetha - the team are always happy to assist!

Betygsatt 5 av 5 stjärnor

Great at communicating and very…

Great at communicating and very professional all the way
I was very satisfied to be dealing with such company and if anyone ever asked me I would not hesitate to be honest and I would gladly deal with them again.

3 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thank you for the review Pierre, it's so nice to know you've been happy with our service

Betygsatt 5 av 5 stjärnor

Wraith estate manages my property…

Wraith estate manages my property portfolio, they have found me amazing tenants, any issues have been dealt with as required. Can recommend highly.

3 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thank you for the review Bhavin, it's an absolute pleasure working with you

Betygsatt 5 av 5 stjärnor

Excellent agents for property sourcing and management.

As an experienced Landlord with limited time- Wraith Estates have Sourced and managed my properties with Guaranteed Rents for the last 5 years. My properties are fully maintained with their in-house maintenance team, with regular communication and property inspections. I am rest assured my properties are in good hands, with an experienced, core team on hand when needed. 5 Stars and highly recommended to all Landlords!

3 februari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thanks for the review and for your kind words! Your business is much appreciated

Betygsatt 5 av 5 stjärnor

Amazing! Reliable! Agents!

Having gone from Agent to Agent, Renting through Wraith Estates was super easy! They have a great setup, ensuring someone is always on hand when needed!

5 januari 2021
Omdöme utan inbjudan
Logotyp för Wraith Estates

Svar från Wraith Estates

Thanks for the review Harshal. Our team are always happy to help

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