WowzaBox Omdömen 303

TrustScore 4 av 5

4,1

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely delicious and really quick and simple to cook. When I ordered this my wife grumbled that 'I don't like Chinese food much'. She's a convert now having enjoyed every one of these! The box co... Se mer

Betygsatt 4 av 5 stjärnor

3 items purchased. Each had a special flavour profile, very authentic and tasty. However the two with meat were let down by the poor level of trimming. The pork steaks had gristle and fat and the chic... Se mer

Betygsatt 4 av 5 stjärnor

This was an interesting experience, although somewhat mixed. The fact that one cooked the meal, especially the sweet and sour ribs was fun, taking over an hour, meant that you felt that you earned a g... Se mer

Betygsatt 3 av 5 stjärnor

Unfortunately there was a problem with delivery. The box was left in a neighbours drive there was no attempt to come to our house as we actually saw the delivery van drive off. We got a phot... Se mer

Företaget har svarat

Företagsinformation

  1. Matleverans
  2. Livsmedelsförädling
  3. Online-matbeställning

Skrivet av företaget

Delivering the real taste of China, with the boldest flavours. We are preparing you some of the most complex, impossible to home-make, dishes in Chinese cuisine. Then you can cook them in your own kitchen in less than 10 minutes. We do the hard bit: Our kitchen team, strictly follow top end restaurant procedures to prepare each ingredient. You do the fun bit: You cook the freshly prepped ingredients following the simple video instructions, which takes as little as 10 mins. No knives needed. Eat Amazing food! Enjoy the flavours you have never had in your home before.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

303 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 28 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Brilliant

Brilliant, delivery was next day, contents well packed and instructions very clear. Quality of all ingredients very high and taste was superb.

10 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent quick meals

Well packed, arrive on named day, food easy to cook and tastes amazing. I’ve tried lots of the spicy meals and particularly like gong bao chicken, Dan Dan noodles, numbing fish and teriyaki chicken.

9 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Authentic dishes and good value

I have ordered a couple of times and really like the dishes. The meals are authentic and always taste great. I amend the cooking instructions a bit to suit us and are great value.

25 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

You have to do so much work yourself

You have to do so much work yourself, and the products are not top class. The sauces are very salty and our chicken was fatty. All in all a very poor experience at a high price.

27 oktober 2024
Omdöme utan inbjudan
Logotyp för WowzaBox

Svar från WowzaBox

Thank you very much for sharing your feedback with us. At WowzaBox, we strive to make our meal kits as convenient as possible, with fresh ingredients that are prepped to reduce preparation time, allowing you to focus on the cooking process for a high-quality, freshly made meal. Most of our dishes are designed to be ready in minutes with just a few simple steps, but we’re truly sorry to hear that you still found it challenging to operate.

To assist you further, we have requested your order details to look into your order. Please kindly reply with your order number so we can provide the necessary support. Thank you once again for your feedback!

Betygsatt 4 av 5 stjärnor

Some hits and some misses!

Edit : I have updated my review due to the amazing customer service at Wowzabox. They sent us some more meals to try and they were all really good, even the one with a lot of aubergine, which I'm not a fan of, it was still tasty. Hakka chicken satay, not like any other satay I've had, very subtle flavours, my husband said he really liked this one. The Lychee prawns were just fantastic, we both loved the fruity sweet sauce, like a more sophisticated version of sweet & sour. I will leave my original review below but I can't fault Wowzabox's customer service, they went above and beyond to keep a happy customer!

Firstly the very short dates were a big problem for us, we wanted the food for two Birthdays close together but only one was within the two days. This seems a very short window in which to cook six meals plus rice. We had to freeze some items or they would have gone past their use-by date, this was not ideal as not everything was really suitable for freezing. (Wowzabox advised that cooking the meals and then freezing them would be a better idea, quite right!) Secondly, the chicken for the Yellow braised chicken was really not good, I cut out at least 8 big pieces of cartilage/bone/gristle and a few small pieces were found in the chicken while we were eating. Skin was left on some of the chicken, crispy chicken skin is a delight, flabby soft chicken skin is not! The chicken also smelled weird during cooking which put me off a bit. Thirdly, the lamb pieces for the Mongolian lamb stir-fry were not great, the bag that contained them had a lot of blood in it, (I was advised that this was due to the marinade) the finished dish looked a bit odd and the lamb was a bit chewy too, which my husband hates, but he did still eat it. Lastly, the Red Oil noodles were really delicious, chewy but not unpleasantly so, I highly recommend these.

18 oktober 2024
Omdöme utan inbjudan
Logotyp för WowzaBox

Svar från WowzaBox

Thank you so much for updating your review! We’re truly delighted to see your satisfaction reflected in your feedback and are grateful for the improved rating. Your support means a lot to us, and we look forward to the pleasure of serving you again soon.

Warm regards,
WowzaBox Customer Team


------------------

Thank you for taking the time to provide us with your feedback. I'm glad to hear you enjoyed the flavour of our dishes, but I'm sorry to learn that some aspects did not meet your expectations.

Our meal kits are freshly prepared, which means they have a shorter shelf life. However, you can cook the meal first and freeze it for later use. Regarding the yellow braised chicken, it is traditionally prepared with skin on and bone in, which is crucial for the flavour. We understand that this can be an issue for some, and we have specifically labelled dishes with bone in on our website.

As for the lamb stir fry, we marinate the lamb, which might make it appear as if there is a lot of blood. I have passed your comment to our head chef to see if there is anything we can improve. For the red oil noodle, the key feature is the elasticity of the noodles, which makes them a bit chewier rather than soft. We understand that this might be surprising if you haven't had it before.

We have requested your order number to follow up on your feedback. Please kindly reply with the order number, and we will address your concerns promptly. Thank you again for your review!

Betygsatt 5 av 5 stjärnor

Brilliant food not Chinese takeaway but…

Brilliant food not Chinese takeaway but classic Chinese food that’s easy to make because they’ve prepared it for you! It’s a bit different for a dinner party which I used it for with family. It also arrived on time carefully packed no problems.

18 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Real Chinese Food Experience , more please

Wowza has become our go to instead of using Chinese Restaurants . We must have ordered at least thirty times, huge fans. The quality and authenticity is exceptional. Can't wait to see the new menu items.

Big fan of the Sichuan Numbing and Spicy Beef and Chongqing Chicken Pot but favourites are some of the veggie dishes, Emperor Cabbage Salad and Earth Umami Stir-fry.

Would love to see the range expand, some Thai or Vietnamese dishes maybe.

12 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So happy to have found Wowzabox and…

So happy to have found Wowzabox and ordered for a second time. Even better than the first time, if that could be possible?

Beautifully packed, I ordered the food to arrive a day before I actually would cook it but it was no trouble at all. So well insulated, the video made everything very clear so that the written instructions became easy to use.

Thank you and I will be using you again!

19 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wow...Wow...Wowzabox!!!

Well, what can I say? From the secure and very cold packaging to the washing up, our experience was faultless. So very easy to follow the instructions and minimal pots and pans to wash! The tasty dishes were amazing, like going out to our favourite Chinese restaurant 😋 We couldn't stop saying 'wow' all the way through the meal! We will definitely be ordering again, we are having friends over for dinner soon, my only dilemma? Do I pretend I slaved all day or tell the truth!! 😉 Truth wins! I want to enjoy a fabulous meal round at our friends house, I will be taking advantage of the 'refer a friend' offer. Thank you so much everyone at Wowzabox for an incredible evening 💕

19 september 2024
Omdöme utan inbjudan

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