WowzaBox Omdömen 303

TrustScore 4 av 5

4,1

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely delicious and really quick and simple to cook. When I ordered this my wife grumbled that 'I don't like Chinese food much'. She's a convert now having enjoyed every one of these! The box co... Se mer

Betygsatt 4 av 5 stjärnor

3 items purchased. Each had a special flavour profile, very authentic and tasty. However the two with meat were let down by the poor level of trimming. The pork steaks had gristle and fat and the chic... Se mer

Betygsatt 4 av 5 stjärnor

This was an interesting experience, although somewhat mixed. The fact that one cooked the meal, especially the sweet and sour ribs was fun, taking over an hour, meant that you felt that you earned a g... Se mer

Betygsatt 3 av 5 stjärnor

Unfortunately there was a problem with delivery. The box was left in a neighbours drive there was no attempt to come to our house as we actually saw the delivery van drive off. We got a phot... Se mer

Företaget har svarat

Företagsinformation

  1. Matleverans
  2. Livsmedelsförädling
  3. Online-matbeställning

Skrivet av företaget

Delivering the real taste of China, with the boldest flavours. We are preparing you some of the most complex, impossible to home-make, dishes in Chinese cuisine. Then you can cook them in your own kitchen in less than 10 minutes. We do the hard bit: Our kitchen team, strictly follow top end restaurant procedures to prepare each ingredient. You do the fun bit: You cook the freshly prepped ingredients following the simple video instructions, which takes as little as 10 mins. No knives needed. Eat Amazing food! Enjoy the flavours you have never had in your home before.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

303 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 28 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

Wow Wowzabox is ace!!…

Second time we’ve ordered as the first was exceptional. Wowzabox is now our go to for Chinese food! No point using the Local takeaway when we use Wowzabox for great portions and epic taste every time!

1 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent !

Every dish was simple (5-20mins), ingredients arrived prepared and had been well thought out for ease especially with the videos to watch before starting. I lived in China for many and have been disappointed by restaurants/take aways since returning but these dishes were truly authentic with flavours of Sichuan, cumin and many more.

1 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing food with generous portions

Amazing food with generous portions. Found the chongqing chicken hot pot to be too spicy for our family but tasted amazing. 1 pack would serve at least 4 people. The General Tso’s chicken and Sweet and Sour Pork were excellent, family favourites. The beef with black pepper sauce tasted good but the beef could have been more tender.

1 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Rubbish not worth the money

Rubbish not worth the money, cheaper in the supermarket

1 mars 2025
Omdöme utan inbjudan
Logotyp för WowzaBox

Svar från WowzaBox

Thank you for taking the time to share your feedback with us. I’m sorry to hear that your WowzaBox didn’t meet your expectations. If you would like to provide more details, please feel free to get in touch — We would be more than happy to assist you further.

Betygsatt 5 av 5 stjärnor

Very impressed

Very impressed. It's my first experience of WowzaBox thanks to an Instagram ad. Food is so delicious and easy to put together. Portions are good. It's authentically Chinese + reasonably priced. Just like eating out at a restaurant but without the cost! Perfect for midweek dinner as it's no fuss to cook. Highly recommended and I'd certainly be ordering again! 😊

26 februari 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Generally pretty good

Generally pretty good, good portions and good quality ingredients, however if you are cooking several meals for a large family or crowd it would be better to have a recipe card for each meal, as it was a bit of a pain keep having to swap screens on my phone which complicated it unessecarily.

21 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delicious, authentic food

Food was really delicious and, while it seemed a bit pricey once we'd added rice it was well under the cost of a takeaway. The kits had to be used within three days, and since we'd ordered three recipes it meant having to eat one per day so I wouldn't order too many in one go. The mongoloan lamb and sechunan beef hotpot in particular were great. I'll definitely be ordering again!

22 februari 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Wow or No Wow, undecided

Portion sizes are fine. First meal video shows multi colour peppers, we just got green. Second meal a few spring onions but far too many nuts. More veg would be good in the meals. Tasty, but they didn't wow me. Would I buy again? Probably, but only last 3 days in fridge, so to make it worth while, have to buy 3 meals and eat three days running.

20 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous

Fabulous, delicious, such good value for money. We expected it to be good but we were surprised just how good it was. My friends and myself will all be using wowza box again.

15 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bought several meals and soup in one…

Bought several meals and soup in one order.
Web page states "No prep needed - just heat and eat."

What does that imply to any average purchaser? - To us it meant that the food is cooked and requires heating only.

Not So. It is a box of raw ingredients that require cooking from scratch.
Our estimated value of the ingredients is about £10, based upon weight and type of ingredients. Definitely Not large portions, as described by them.
Cost was over £50 inc. £5 delivery.

If we wanted to cook a chinese meal then we are more than capable of doing so, without buying raw ingredients from Wowzabox. But we bought their product based upon - "No prep needed - just heat and eat." Ideal for arriving home after work and sitting down to dinner with minimum work.

The dishes we received require adding ingredients, Oil & Water and cooking for a considerable time.

In our view we have purchased supermarket ingredients at a grossly inflated price.

Added to that, we now have to go online and Print out the cooking procedure.

Is this what they mean by - "No prep needed - just heat and eat."

13 februari 2025
Omdöme utan inbjudan
Logotyp för WowzaBox

Svar från WowzaBox

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.

Our website states that we sell meal kits rather than ready meals, as we believe in cooking from fresh. When we say "no prep needed," we mean that we’ve taken care of all the preparation for you—such as marinating and cooking proteins, cutting vegetables, and making sauces—so you can enjoy a freshly cooked meal in just a few minutes.

For example, with our General Tso’s Chicken, making it from scratch typically takes over an hour. However, with our meal kit, the chicken is already marinated and pre-cooked, the vegetables are pre-cut, and the sauce is freshly made. All you need to do is heat the chicken and toss everything together in a pan, allowing you to have a restaurant-quality meal in minutes, without any prep work.

We believe we’ve communicated the nature of our product clearly on our website, but we truly appreciate your feedback and will review our wording to ensure there is no confusion.

Thank you again for your comments—we value every opportunity to improve.

Betygsatt 1 av 5 stjärnor

Awful

Not great, portion sizes are supposed to be for two people, they are not. No expiry or use by information provided. If you order the seafood expect to eat it the same day it arrives. Quality not great. I wont be using them again. And to top it all they call me to discuss the issue and then hang up on me when I didn’t agree with them, complete and utter clown show. Do not waste your money, you will end up throwing the food in the bin when it expires 2 days after delivery.

10 februari 2025
Omdöme utan inbjudan
Logotyp för WowzaBox

Svar från WowzaBox

Hi David,

Thank you for sharing your feedback with us. We’re truly sorry to hear that your WowzaBox experience did not fully meet your expectations.

Regarding portion sizes, we follow the guidelines set by the Food Standards Agency, and in fact, our portions are significantly larger than the standard recommendations. For example, the Gong Bao Chicken you ordered contains 320g of chicken and it serves 2 portions, whereas the typical recommended portion size ranges between 85g and 115g. Many of our customers have highlighted our generous portions in their reviews here.

With regard to your concern about the mussels in your Tom Yum, as explained in our email, they are blanched before packaging, meaning they are not alive. Unfortunately, we are unable to send live seafood products due to food safety regulations.

As for the use-by date, we ensure that it is clearly marked with a red circular sticker inside the box, attached to the order sheet, to indicate the recommended consumption date.

We hope this helps clarify your concerns. Our customer service team has already followed up via email and provided a resolution, but please don’t hesitate to reach out if there is anything else we can assist you with.

Thank you for choosing WowzaBox. We truly appreciate your support and look forward to serving you again.

Best regards
WowzaBox Team

———

Updated:

We appreciate all genuine feedback on our platform; however, we maintain a zero-tolerance policy towards abusive or inappropriate language directed at our team.

The recent voice message you left for our staff contained offensive and abusive language, along with an implied intent to misuse the review system. Please be advised that any attempt to harass our staff or post fraudulent or excessive reviews will be reported to the relevant authorities.

We value respectful communication and are happy to address any genuine concerns you may have in a professional manner. Should you wish to discuss this matter constructively, please reach out in a courteous and appropriate manner.

Betygsatt 5 av 5 stjärnor

Amazing Quality, Huge Choice and Exceptional Value

Wowzzars! Just finished our first WowzaBox and we have been blown away by the quality. The meat and prawns were exceptional and clearly sourced from the best suppliers. We were really impressed with how easy the dishes are to make and the speed at which restaurant grade meals can be served. The video instructions make everything so much easier. We can't wait to place our next order and can't quite believe what great value these meals are.

9 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First time - wow!

Tried wowzabox for the first time this weekend. Excellent dishes. We ordered four meals and had them over 2 days. Excellent quality. The video instructions were very helpful. Will be ordering again. Highly recommend.

31 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

Great experience, everything was fresh and easy to prepare, plus as authentic as it could get. Everybody enjoyed every dish, would definitely recommend.

1 februari 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Tasty but issues

Order 4 dishes , 3 of which were chicken. Unfortunately all 3 chicken dishes were chicken thigh meat. In our opinion 2 of the dishes would have been far nicer with chicken breast.
The instructions for cooking would have been nicer on cards we got a print with a general scan code for you tube videos and written instructions. The link to the YouTube videos is a general list of all dishes...it took an annoying search to find the correct dish. ( Maybe it would have been nice to have a bespoke scan code for the order)
The order was packed well in sturdy box and ice packs unfortunately the chicken and squid pack was found frozen when unpacked....due to being too close to the ice packs.
Overall the dishes were tasty but with the minimum delivery for free delivery at £50 and our issue with thigh meat it's unlikely we will reorder.

30 januari 2025
Omdöme utan inbjudan

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