Woven Durham Omdömen 

180
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ordered a suit online but was unsure about sizing so sent an email to ask. Kieron was so helpful and friendly - responded instantly, offered suggestions and even managed to find the exact size we want... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I needed some new Secrid products and this site had the largest selection so ordered a Card Protector and Mini Wallet online. Both items were individually wrapped, came with a separate bran... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent service. Had a query about my purchase, they replied almost immediately when they opened the next morning. A personal email from a real person, not an automated reply. You don’t get cust... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The staff at Woven were excellent, really helpful and nothing was a problem to get the suit just right and fitting perfectly before my recent wedding. Definitely would recommend and looking forward... Se mer

Företaget har svarat

Företagsinformation

  1. Smokingbutik
  2. Skrädderi
  3. Klädbutik
  4. Sömnadstjänster

Skrivet av företaget

Woven is an award-winning Gentlemen's Outfitters situated in the heart of Durham City and was born out of a desire to have a more personal approach to men's fashion. We offer a diverse range of tailoring, casual wear, accessories & footwear; alongside wedding packages, suit hire & bespoke made-to-measure services. The woven workshop also offers clothing alterations and dry cleaning all under the same roof. As an independent retailer, we pride ourselves on our customer service, for which we have won numerous awards. We are immensely proud to say we have gained over 15 different retail awards, including Durham City's Retailer of the Decade, Independent business of the year and Family business of the year.


Kontaktuppgifter

Viktig information

4,9

Utmärkt

TrustScore 5 av 5

180 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(180)

35 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

International shipping, signature required, no tracking.

Arrived pretty quick, but I almost want to give fewer than three stars for shipping internationally with no tracking and a required signature. I was lucky I was home.
Edit for reply: I received the confirmation, but no tracking information, and I did check spam and junk folders. I'll update to four stars since it was just a mistake. Thank you.

1 februari 2023
Logotyp för Woven Durham

Svar från Woven Durham

Hello, thank you for the time to write a review. I can only apologise for the missed communication from ourselves with updated tracking information. I can confirm all of our parcels are dispatched with UPS on a tracked service. It may be that your tracking was delivered to your junk/spam email.

Again, apologies for this. I have checked your account and can see there is tracking for the parcel and that you received it in the US within 6 days of placing the order. Link here: https://track.easypost.com/djE6dHJrX2FhMjM3NzE4MWZkZjQwNGY4YzRhMGNhNzE0MGNkZTk1

We're sorry you felt the service deserved a 3-star review and we will look into how we can improve for future orders.

Jess

Edit for reply: Thank you for updating your review, it really means a lot to us as a small independent business. Apologies again for the inconvenience.

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service. Thank you

30 januari 2023
Logotyp för Woven Durham

Svar från Woven Durham

Thank you for leaving a lovely review, we hope to see you shopping again soon!

Betygsatt 5 av 5 stjärnor

AMAZING SERVICE WITH A TOUCH OF CLASS

What a fabulous experience in this store.
My Sister and Brother in Law were married at Ramside Hall on 3rd Feb and the Groom chose Woven for Tailor made suits for the 5 men, what a choice !!
Touch of Class !!

All staff were amazing. A special thank to Chris you for looking after the Father of the Bride aged 92. Nothing was too much of an ask , even helped getting my Dad in and out of the shop . Went out of their way to help.
Would highly recommend. You won’t be disappointed if you use them too.
It was Dads birthday the day we went for the fitting and Chris was so kind and even gave him a pen for his birthday.
Such a lovely touch !
Keep up the good work , it’s much appreciated.

7 januari 2023
Omdöme utan inbjudan
Logotyp för Woven Durham

Svar från Woven Durham

Thank you Dawn for leaving such a great review. I have informed the team and we are over the moon you had such a great experience. We'd love to see some photos of the wedding party if you have any. You can email me on web@wovendurham.co.uk

Thanks again, Jess

Betygsatt 5 av 5 stjärnor

Always a pleasure

It's always a pleasure with Woven Durham-quality goods from quality people whom you can trust to always get it right.

29 januari 2023
Logotyp för Woven Durham

Svar från Woven Durham

Thank you for taking the time to leave a great review, Adrian. We hope to see you shopping again soon.

Betygsatt 5 av 5 stjärnor

Last minute wedding suit. Amazing staff. Amazing quality

Alan and chris were amazing sorting me out a last minute suit for my wedding with any alterations i needed ready for next day pick up. Amazing quality at such a good price. i bought it the full Fratelli suit and now I know have a suit for life with amazing memories to match. Best suit shop in the uk

9 november 2022
Omdöme utan inbjudan
Logotyp för Woven Durham

Svar från Woven Durham

Thank you so much for such a great review of Woven. We're so glad you enjoyed your experience with us. We will make sure to pass on your kind message to Chris and Allan.

Jess
Team Woven

Betygsatt 5 av 5 stjärnor

Great customer service pre

Great customer service pre, during and post purchase. Gift wrapped too for Christmas!

22 december 2022
Logotyp för Woven Durham

Svar från Woven Durham

Hi Michael, thank you so much for taking the time to write a review. We really appreciate it and we're glad you're happy with the product and service!
Team Woven

Betygsatt 5 av 5 stjärnor

Wedding suits done right…

I have bought a couple of suits from Woven over the years so when it came to getting suits sorted for me and my 4 groomsmen & my 18 month old son, there was no other option other than Woven. They take all the stress out of the process. They tailored all our suits so they fit like a glove even though the groomsman’s suits were hired! They custom made my sons suit to match mine, they really did smash it out the park. Cannot recommend Woven enough!

25 januari 2022
Omdöme utan inbjudan
Logotyp för Woven Durham

Svar från Woven Durham

Wow, what a review. Thanks, Chris! And a huge thanks for supporting our small business. We hope to see you again in the store soon.
Team Woven

Betygsatt 5 av 5 stjärnor

Fantastic service and quality suits

Fantastic service and quality suits.

I have visited woven a number of times for suits and loved everyone, so I decided to get my weddings suits from there also.
I wanted a crisp all black suit
And these guys didn’t disappoint
Chris who we dealt with was brilliant and was so helpful in anything we needed. I can’t thank you guys enough
The suits fitted and looked absolutely incredible.
See you guys again in the future for sure.

6 juni 2022
Omdöme utan inbjudan
Logotyp för Woven Durham

Svar från Woven Durham

Hello Billy, thank you for your review, it's great to know you loved your suits and the service. We hope to see you again soon.
Team Woven

Betygsatt 5 av 5 stjärnor

Great prices and very quick delivery

Great prices and very quick delivery! Cheers

29 december 2022
Logotyp för Woven Durham

Svar från Woven Durham

Hello Darren, thank you for your purchase and for supporting our small business. We hope you shop with us again soon.
Team Woven

Betygsatt 5 av 5 stjärnor

The only place to go for tailoring

I have been coming to Woven for many years now as the service is exceptional from Chris and the team, you can walk in and come out with a full outfit right down to a tie clip, it’s great! The cigar selection is great too.

I recently got married abroad and after discussion with Chris, I told him what I was after and he managed to track down the only blazer in the country! If that’s not first class service then I don’t know what is! Woven is a testament to our pictures because we all looked so good.

I recently went to a winter wedding were I needed an outfit which Chris managed to do his manic once again. This is why I will always come back.

6 januari 2023
Omdöme utan inbjudan
Logotyp för Woven Durham

Svar från Woven Durham

Hello Steven, thank you so much for your kind review, it's a pleasure to serve you every time you're in. Your continued support doesn't go unnoticed. Thanks again

Betygsatt 5 av 5 stjärnor

Merc Jumper

Great products .. and as always, great service

22 december 2022
Logotyp för Woven Durham

Svar från Woven Durham

Thank you for your review, Anthony, and thank you for returning to shop with us.
Kind regards, Jess

Betygsatt 5 av 5 stjärnor

Satisfied customer

Very easy to order on-line and can always be relied on for good quality clothes.

28 november 2022
Logotyp för Woven Durham

Svar från Woven Durham

Thanks for your review Tony, we hope you shop with us again soon.
Thanks, Chris

Betygsatt 5 av 5 stjärnor

Great service and quick delivery

Great service and quick delivery! Excellent value on a Remus coat I purchased!

9 november 2022
Logotyp för Woven Durham

Svar från Woven Durham

Thank you for your review, Stephanie, we're glad you like your purchase and the service you received!

Kind regards, Team Woven

Betygsatt 5 av 5 stjärnor

A great place to shop.

Excellent selection of quality men’s clothing, footwear and accessories with friendly knowledgeable staff. A great place to shop👍👍👍

5 november 2022
Logotyp för Woven Durham

Svar från Woven Durham

Thank you so much for your kind words, we're happy to hear you enjoy shopping with us.

Kind regards, Team Woven

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer