Really helpful advice given by staff at local outlet (Whitminster). Price given was very competitive. Ordered online and soon had phone call to arrange delivery which was done within a couple of days... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought a mains powered garden water feature. Instructions show cable with plug, no plug attached to cable. Spoke to customer services who told me they can’t supply with plug & to get an electrician!... Se mer
I ordered a water feature and after 10 days it hadn't arrived. I messaged the company and they immediately rang me and sent another one out that arrived the next day. Brilliant customer service. Very... Se mer
We visited Ullesthorpe world of water today looking for plants for our dipping tank. Total novices here. The helpfulness and knowledge of the staff was brilliant. We didn't get the names but nothing w... Se mer
Företagsinformation
Skrivet av företaget
Founded over 30 years ago, World of Water quickly became one of the UK's leading water garden and Aquarium specialist. If you are looking to build a garden pond, water feature or even a koi pond World of Water can help with all the advice on all the equipment you will need including Pond Pumps, Filters, and Pond Liners. Planting a pond? Our stores have a large range of aquatic plants including water lilies, oxygenators, marginal, marsh and deep water plants as well as a large range of native plants from UK nurseries. Once the pond has settled, make a trip to World of Water for your pond fish, from the spring to autumn you find a massive range of pond fish including, hand picked Koi, Orfe, Goldfish, Tench, Shubunkins, Sarasa Comets and more. Most our stores also have a large aquarium department specializing in tropical fish and all the equipment including tanks, filters and the latest lighting. If marine is your thing we also have a few stores who have a dedicated marine section (please check our website for each stores range) Price Promise "We won't be beaten" we will happily beat any advertised price (excluding auction sites)
Kontaktuppgifter
Hastings Raod, TN17 4PL, Cranbook, Storbritannien
- Mail Order 01580 243 333
- direct@worldofwater.com
- worldofwater.com
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Focus 32ltr tank
Helpful staff. One problem you dont stock the filters for the tank I bought
25 november 2025
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
Svar från World of Water Aquatic Centres
Thank you for leaving us a review. Have a great day.
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a good day.
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a good day.
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a good day.
Aquarium purchase and delivery
Excellent communication and delivery driver was fantastic. Nothing was to much trouble for him. Would use again, that's for sure.
22 oktober 2025
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review and your kind words about the delivery service. Have a good day.
Great healthy plants with no duck weed!
Plants were received really quickly, well packaged and well labelled. Best of all NO DUCK WEED which has been a problem with every other place I have ordered pond plants from in the past (and indeed in-person nurseries too).
The plants have been in my pond a couple of weeks now and are looking really well, putting up new leaves and flowers. Very pleased. Communication was also good.
23 september 2025
Svar från World of Water Aquatic Centres
Thank you so much for leaving us a 5 star review. We know how frustrating that can be, so we take extra care to make sure our plants are clean and healthy. It's wonderful to hear they're already thriving in your pond with new growth and flowers. Happy pond keeping.
There was a fault with the product
There was a fault with the product. The company quickly supplied me with a return label, had the product collected, and promptly issued a complete refund. Excellent work.
25 september 2025
Svar från World of Water Aquatic Centres
Thank you for your review. We're sorry the product wasn't quite right, but we're really glad we could resolve it quickly for you. We always aim to make the return process as smooth as possible, and it's great to hear you were happy with the service. We appreciate your understanding and hope to serve you again in the future.
world of water closed…
Since our local world of water closed last year I have been ordering pond food for my koi on line.
All works extremely well, easy site to order from and delivery always prompt.
Only thing I miss is the outing when visiting the local branch.
24 september 2025
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We're so pleased to hear that ordering online has been smooth and reliable for you — we do our best to make the process as easy as possible and get your orders out promptly. We're glad we can still support your koi through our online store.
Prompt service
23 september 2025
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review
Definitely recommend World of Water Aquatics.
Arrived on time. Exactly the aquarium I was looking for.
Very good communication from World of Water aquatics.
Definitely recommend.
23 september 2025
Svar från World of Water Aquatic Centres
Thank you for your great review. We're so pleased to hear your aquarium arrived on time and was exactly what you were looking for. It's also lovely to know our communication met your expectations. We really appreciate the recommendation and hope you enjoy your new setup.
great allround
23 september 2025
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review
Had a problem with a Blagdon Solar…
Had a problem with a Blagdon Solar floating fountain pump, it worked brilliantly to start with then it disappeared in the pond so managed to find this with the pond net. When turned the fountain upside down I noticed one of the buoyancy aids had come off. Contacted World of Water who answered my query quickly and I was told if I find the buoyancy aid (that could be hidden behind the pond plants which it was), that it would push back in. After taking a good look at the fountain no way would this push back in as it had come unstuck. I purchased a more expensive solar fountain as it came with a 3 year guarantee that gave you peace of mind. All I would have liked was either the item fixed, a replacement sent or a refund as it's only approx 6 weeks since date of purchased and after all it has a 3 year guarantee, nothing has been forthcoming!
1 oktober 2025
Omdöme utan inbjudan
Svar från World of Water Aquatic Centres
Sorry to hear you had an issue, but I’ve been informed that everything has now been resolved. Glad it’s all sorted.
Discontinued pond pump
Helpful advice,and went out of way to source a discontinued pond pump
26 augusti 2025
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We pride ourselves on our customer service and will feed your kind words back to the team. Had a good day.
A pleasant buying experience
I chose an Oase filter/pump unit which was competitively priced and arrived on time.
That doesn't make the company great, but it does ensure that I may visit it again.
We used to have a local WOW which we visited regularly but it closed down
26 augusti 2025
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We pride ourselves on our customer service and are glad you had a positive first impression buying online with us.
Communicated re delivery which was…
Communicated re delivery which was delivered as arranged. Part fitted and working perfectly.
26 augusti 2025
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great evening.
Helpful sales assistant from point of…
Helpful sales assistant from point of ordering and delivery. Excellent customer service. Thank you.
25 augusti 2025
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We pride ourselves on our customer service and will feed your kind words back to our team. Have a great evening.
Very helpful
Very helpful.
Communication is great. You can practically get anything aquatic.
22 augusti 2025
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review. They do say if world of water don’t stock it, it’s not worth having. Have a great evening 😄
Svar från World of Water Aquatic Centres
Thank you for leaving us a 5 star review
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