Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Explore a city playing, walking and learning !
3,9
12 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent activity for families and not only. Very smart idea to explore a city. We bought accidentally two times and we got a refund within 5 minutes , impressive speed we have to admit by visiting their chat support
Explore on your own pace every city you visit. Very convenient way and customizable to learn a bit of history and solve a location based puzzle each time. Would recommend it to all. The app is easy to use.
Very nice way to explore cities in a playful and educational way. We had such a nice time doing this.
I cannot recommend the App. I tried a tour in Torino, however the registration did not work. The customer service was not helpful but rather aggressive in his answers. I had paid 10 EUR and was not reimbursed, although the city tour never materialized.
Nachdem mich das Unternehmen nun der Erpressung beschuldigt, werde ich auf Deutsch antworten.
1. Eine Aufforderung zur Rückzahlung der Gebühr für eine Leistung, die nicht erbracht wurde, ist keine Erpressung, sondern eine Aufforderung. Das Unternehmen ist dieser Aufforderung nicht nachgekommen.
2. Das Unternehmen verschweigt, dass in der Anmeldung auch meine E-Mail Adresse nicht angenommen wurde.
3. Im übrigen wiederhole ich meinen Rat, die Anmeldungsschritte so klar zu beschreiben, dass es keine Missverständnisse gibt. Es leuchtet zum Beispiel nicht ein, warum es für einen Vorgang drei verschiedene Nummern gibt.
Svar från World City Trail
You can also mention that you blackmailed us to issue a refund. We told you 5 times that you were using the wrong booking reference, we even have the screenshot you sent to us proving that you were trying the wrong number. Based on the new laws, we are forced to transfer your blackmail and this specific review to the authorities of your country for blackmailing. We are very sorry about that.
Good stop locations, good information given, horrible app.
The stops were great. It led us to many interesting points. My issue comes solely from the app. The interface is not intuitive, it continually crashed, it had to be restarted constantly, and there were features that weren’t able to be used due to the app malfunctioning.
Above is my first review of my experience. I left an honest review stating I liked the stops, but not the app which lead to a comment by the seller. My husband and I both have an eSIM to use our phones all over Europe. We used our data and did not connect to any wifi while in Colmar (we didn’t even know the city had its own WiFi. We only took a day trip here). The app did not work as intended. The creator left a comment saying we connected to city wifi and it was our fault the app did not work properly, but we followed all instructions and did as the app/trip advisor said. A simple apology for the struggle or no response rather than a snarky comment blaming us for not following the instructions even though we did exactly what we were told is a poor business move. I’ll try another scavenger hunt in a different city, but with a different seller and different app.
I have left an honest review of my experience during the app and after. I have not lied or tried to damage any business or reputation. I simply posted my experience, feelings, and thoughts. My first review I gave 3 stars, which is far from a scathing review. I lost one star after your response, which again, is my feelings on the matter. I’m sorry if you do not like hearing my experience of your app.
Svar från World City Trail
The issue described is a network issue (weak or bad quality with eSIM is more than usual, this happens sometimes in small cities). Please be informed that online businesses are not your slaves and you cannot treat them the way you did, meaning that you left a bad review to every possible channel. You have no idea of the daily effort we give for this app and you simply cannot say that it is horrible if the problem is not related to the app, but to your network. Learn how to fairly review the businesses you experience. We will not tell you ''thank you for your feedback we will try to get better'' simply because we always tell the truth, and this is what we are asking from our customers too. Based on that, you have no idea of how this app works, didn't even read thousands 5-star reviews of other customers and the fact that you ran to leave bad reviews everywhere, your review is not genuine and does not help anyone. You simply want to harm our business, and we will not do this favour to you.
Having already completed two (Valetta Malta, Venice Italy) of these "treasure hunts" (as my wife and I call them) and booked a third for next month (Amsterdam), I cannot recommend them enough. This is now our go-to for day one of any city break holiday. They are advertised as taking around 2 hours, but in our case we can make each one last most of the day because we are not in a hurry and like plenty of stops. By the end of day one, we have seen most of the important sites and know our way around + been well entertained, all for around a tenner.
The idea is that you pay around £10 for your chosen city, download the app, and when you get there enter the code from your booking confirmation email. The trail then starts! It will guide you to the start point (make sure you have Google maps on your phone too) and give you a simple clue, based on e.g. dates, faces, names on famous landmarks. You can ask for a hint or just give up, but they’re quite fun and easy. Ten landmarks later you are finished.
You get your bearings on the city while having fun searching for the clues, so thoroughly recommended 😊
We had great time in Verona using the app. Everything was smooth, we will try it in a different city as well for sure!
Very nice website and clear instructions in the app. The riddles were awesome!
A very fun way to explore and have a great time while also learning!
Excellent app and service. Highly recommended for city exploration and a fun way to stroll around the most important attractions of the city. Will do again to another trip
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
