Really pleased with customer service and quality of product. Had to re arrange delivery address and this was arranged through customer services with ease. Dough itself was great quality and instructio... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic products I have ordered the gluten free dough and the sourdough both are amazing and consistently work well with crispy well risen dough from a pizza oven. They have excellent customer serv... Se mer
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I placed an order and paid for delivery on Saturday. Unfortunately it was not delivered until Sunday, packaging was damaged and the products spoiled. The replacement order also arrive damaged and spoi... Se mer
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Good service and great dough. So much better than previous supplier we were using. This is second time we have used them and will continue.
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Företagsinformation
Om Woody Oven
Skrivet av företaget
Great pizza. Made simple.
All the tools you need to make restaurant quality pizza at home. Experience high temperature with our award winning Pizza Oven or cook restaurant quality pizza using our Ready Made Pizza Dough Balls - Winner of a Great Taste award 2025.
Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls
Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.
If you have any queries or complaints please email: customersupport@woodyoven.com
Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls
Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.
If you have any queries or complaints please email: customersupport@woodyoven.com
Free Shipping Over £45 + Free Returns
FREE next day delivery (ex Saturday)
Get Free Next Day Shipping on all orders exceeding £45
Kontaktuppgifter
Unit 27, Wharf Street, WA1 2HT, Warrington, Storbritannien
- customersupport@woodyoven.com
- woodyoven.com
4,5
Utmärkt
741 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 46 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery unbelievably quick,
The quick delivery of the frozen dough balls.
Neopollitan dough can’t be beaten
Thank you
30 september 2025
Pizza heaven !!
Delivery prompt and dough in good condition . I was dubious about purchasing pre-made dough but did some research and went with Woodys . I bought both doughs and I was not disappointed, great consistency, rise and crisp allowed me to turn out a professional quality pizza so I will be coming back for more , good job !
6 oktober 2025
Brill
Second time I’ve used the dough which is brilliant, also bought a scraper and cutter which look great and are well made.
6 oktober 2025
I order the Sourdough balls
I order the Sourdough balls, and they are just the best, everyone in the house loves this dough, always have stock in my freezer.
6 oktober 2025
First time customer
Ordered pizza dough around 5pm Monday, received it 3pm Tuesday, was so easy to roll out and tasted great
29 september 2025
After defrosting at different…
After defrosting at different temperatures, the dough is unworkable and impossible to bake. I'm shocked that you even send such a product to a customer. I'm a pizza chef, so I know what I'm talking about.
15 september 2025
Svar från Woody Oven
Hello Marcin,
Apologies you have had this experience. We have had a look at your order and you have purchased Gluten Free dough. Gluten Free dough is very different from conventional pizza dough. Gluten adds the structure and elasticity to normal pizza dough, Gluten Free dough can not be stretched in the same way. It must be flattened and then lightly rolled, parchment paper will help you to transfer it to the pizza peel.
A member of our team will be in touch to provide some assistance and guidance.
Thank you,
Team Woody
Svar från Woody Oven
Thank you for the kind words.
Enjoy!
great sourdough pizza balls
great product! Love the Sourdough pizza balls.
super quick delivery too
10 september 2025
Svar från Woody Oven
Thank you Lucas! Enjoy!
Great pizza and top notch customer service.
I have used Woody oven doughs a couple of times. They are the best ones we have had. They are nice and sticky (IYKYK), easy to shape, cook well and taste amazing. Our second delivery arrived late - completely DPDs fault. They immediately sent out a new batch quickly and I had a phone call from Woody oven apologising. Their customer service is as good as the pizza tastes ( nearly 😆).
11 september 2025
Svar från Woody Oven
Hello Helen, Apologies you never received your order, however as you suggested this is a courier issue, it left our facility on time but the driver failed to deliver. A member of our team will be in touch to get your order replaced.
Thank you,
Team Woody
Good experience and dough
Made a simple error on my order, it was fixed before I could recheck my emails with a new delivery arriving the next day. Very good service and very good dough as well!
10 september 2025
Svar från Woody Oven
Thank you Jags, glad we could get this rectified. Enjoy!
Excellent service
Excellent service
Delivered within 24 hours, will definitely order again
9 september 2025
Svar från Woody Oven
Thank you David. Enjoy the dough.
Keep at it
Our 1st attempt was awful but we stuck with it and now can make reasonable pizzas . The dough is delicious so there’s no criticism at all ( just our inability to get the job done 🤦♀️) . I’m sure we will perfect the technique with practice and guidance from the guys at Woody Oven
1 september 2025
Svar från Woody Oven
Practice certainly does make perfect! You'll get there eventually, if you need any tips please don't hesitate to reach out.
Team Woody
Really great service and so easy to…
Really great service and so easy to make fantastic pizza every time.
9 september 2025
Some parts of oven had broken
Some parts of oven had broken , new parts sent the day after I had reported it , exceptional service .
3 september 2025
Gas burner purchased faulty
Gas burner purchased faulty. Difficult to ignite and became worse leading to gas surge/ flare (dangerous)
Requested replacement which was okayed when in stock.(apparently 6 weeks)
Received complementary dough ball pack.
Looking forward to replacement gas burner asap
3 september 2025
Absolutely love this pizza dough
Absolutely love this pizza dough. Perfect pizza every time! Delicious and highly recommended!
1 september 2025
Great experience and quality of product…
Great experience and quality of product is fantastic - would definitely recommend
7 augusti 2025
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