We went to order some arm caps for a settee we had bought from them several years ago. The item of furniture is no longer manufactured, but the furniture specialist, Eliza Bassill went to extraordinar... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Needed some help re the delivery of furniture I had ordered. Spoke to Kelly who was absolutely fantastic. Took the time to check that delivery would be all ok and it was. Fantastic customer service.... Se mer
What can I say but an excellent service from the minute I put items in my basket right through to delivery My seating benches are beautiful and exactly as described. Half the price from places one... Se mer
We've made multiple purchases from Woods furniture and we have been so impressed with the beautiful, high quality furniture. The first purchased a reclaimed wood bench from the Adelaide Range.... Se mer
Företagsinformation
Skrivet av företaget
We are a Homewares and Furniture retailer based in the beautiful South West of England in the county town of Dorchester. With a huge range of different styles and designs on offer, across a variety of dining, living and bedroom collections, and a selection of home accessories, we truly believe we offer something for everyone.
Kontaktuppgifter
High East Street 34-35, DT1 1HN, Dorchester, Storbritannien
- 01305 262666
- sales@woods-furniture.co.uk
- woods-furniture.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service and lovely unit
Great customer service and lovely unit. Very pleased. High quality
I ordered a gorgeous Ledbury larder…
I ordered a gorgeous Ledbury larder cupboard, a chest of drawers, and added a side table later. The customer service was very helpful, quick and efficient. I find the price very affordable for the quality of the furniture and the payment plan makes it even more so. The furniture is absolutely stunning in my kitchen!
Had a great experience at Woods Castle…
Had a great experience at Woods Castle Point. I found the staff helpful and knowledgeable and the furniture good quality. My delivery arrived on time and the chair l ordered was packed with care. Love my new reading chair. Glad l popped in to Woods for a look.
Excellent service outstanding…
Excellent service outstanding furniture. Communication Excellent throughout process and after. Would highly recommend
Always top quality products with…
Always top quality products with equally good service and prompt delivery
Beautifully displayed store with very…
Beautifully displayed store with very welcoming, but not pushy, staff. This was the first time I had shopped at Woods and it was a nice experience. Delivery was very punctual and polite. Well done Woods of Brewery Square.
Kudos to the Woods Team
The team at Woods has consistently been excellent to work with throughout the sales and delivery process. Mark and Dylan expertly placed a heavy sofa at a first floor location and managed a narrow staircase in the process. An excellent purchase and delivery experience overall.
Great Service
Great service from purchasing our furniture to delivery.
Delivered by Mark and George who were Excellent
Highly recommended
Thank you
From seeing the piece of furniture in the Brewery Square Showroom, the helpful staff there and all the way through to and including delivery was excellent.
Dylan and Mark were very polite, on time and built my furniture quickly and efficiently and were genuinely lovely.
Thank you All
Mark and George were great and very…
Mark and George were great and very respectful of my property whilst delivering my chairs
They removed all the packaging and took it all with them
Very pleased with our Ledbury unit from…
Very pleased with our Ledbury unit from Woods Furniture.
Did have a small issue initially , but the customer service we received was excellent and the problem was dealt with.
A special thank you to Anya who was extremely helpful, friendly and reassuring throughout.
Very happy with the service and would happily recommend Woods Furniture.
Absolutely delighted with our new table
Absolutely delighted with this purchase. Precise details of product. Easy to order and super quick delivery. Not an excess of packaging but tough enough to guarantee safe I damaged transportation. The table looks even better than expected and easy to assemble - just the legs! Due to weight definitely needs two/three to turn table over onto its legs! Superior quality wood. Reasonably priced. I suppose it could do with a “centrepiece” but not for me. Love to look at the wood! Well done Woods!
Very helpful visit to look a purchase a…
Very helpful visit to look a purchase a stressless recliner. Very helpful staff (Jake) knowledgeable but no pressure, a pleasant experience.
Ordered furniture and needed it in a…
Ordered furniture and needed it in a hurry. Woods were great and ensured the furniture could be dispatched as soon as possible. We paid for the white glove service and George and Mark (the delivery team) were really courteous, quick and efficient. The furniture was installed in no time and all the mess removed. A great service and lovely furniture
Great experience from purchase to…
Great experience from purchase to delivery. Very impressed with the delivery team, careful and respectful throughout.
Very happy!
Excellent service from Woods
Excellent service from Woods. Good choice of tables and very helpful salesman. We have always had a satisfactory purchase experience from Woods. Big shout out for delivery men George and Mark who worked so hard in the heat without complaint.
One happy Woods Customer
We have just purchased two sofas from woods and they are amazing the service in the shop and throughout the buying process was great.
Mark and Dylan delivered them and are a credit to their company.. they were polite, efficient and did a great job taking everything away.
Will happily use woods again.
Sofa
I was lucky to happen upon the castelpoint showroom and find exactly the sofa I'd been trying to source all over the country. The sofa is extremely comfortable and well made. I was very well tended to by Bev in store. Highly recommend.
Chairs delivered promptly
Chairs delivered promptly. Easy to put together on my own. Look great.
Delivered on time by 2 delivery men…
Delivered on time by 2 delivery men George & Mark. i live in a very steep narrow road but they carried the furniture down on a very hot day as they couldn't drive the lorry down. Well done guys. Unfortunately bench seat had a hole on the corner but they took photos and said Customer Sevice would sort it for me. All the rest of the furniture looks superb. Great to use a local store, would highly recommend Woods
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