Flooring lifts and separates after being down for 2 years, after making several complaints we are getting know where whoever you speak to is not interested. My advice...... Do not buy this product!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The product has chipped over four years despite being put down by a professional fitter. All the people l have spoken to had the same experience, the warranty is a joke and all the company has tried... Se mer
Företaget har svarat
Great customer service - always going the extra mile to help us out. And the flooring is absolutely perfect. We got samples from everywhere, but Woodpecker were the best. And they look even better... Se mer
Företaget har svarat
Woodpecker flooring was recommended to me by my builder when I started my downstairs refurb. On his advice I went with the classic range. Woodpecker were kind enough to send many samples via MKM whe... Se mer
Företaget har svarat
Företagsinformation
- Leverantör av trä och laminatgolv
- Dekoration- och inredningsbutik
- Golventreprenör
- Golvförsäljare
- Heminredningsbutik
- Inredningsarkitekt
Om Woodpecker Flooring
Skrivet av företaget
Naturally inspired wood & wood design flooring for your home.
Woodpecker Flooring is a family-owned and operated business that has been delivering the best flooring products to homes for over 40 years. We take pride in our products and our commitment to customer satisfaction, which is why all of our floors come with their own warranty.Solid and engineered* floors come with a 100-year warranty, and Brecon & Lynton floors come with a marketing leading 25-year warranty. Here at Woodpecker, we’re also serious about sustainability, meaning all of our real wood floors are sourced from responsibly managed, sustainable forests and are fully certified to the highest standards.
Our collections solid wood, real wood engineered and practical wood-effect floors are designed to bring beauty and style to your home. Choose from traditional plank flooring, popular herringbone, luxury design panels or striking chevron flooring in a range of colours, tones, and textures. From light and contemporary to charred and rustic, we have a floor to suit every style and interior. View all of our ranges online, order free samples or visit one of our many Woodpecker stockists across the country to find your dream floor.
Order Samples | Find Retailer | View Gallery
Highgrove Limed Oak
*All engineered ranges except Lynton.
Kontaktuppgifter
Pant Glas Industrial Estate, 26, CF83 8DR, Trethomas, Storbritannien
- 029 2088 8223
- hello@woodpeckerflooring.co.uk
- woodpeckerflooring.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great company to deal with very happy
Great company to deal with, very personable and dealt with a major problem, no fault of theirs or product. Beautiful floor very happy

Svar från Woodpecker Flooring
Woodpeck assessment
Speed of response at agreed time, very informative provided thorough assessment of problem. Left me feeling that all issues are beindled correctly, also showed that the flooring was not an issue, cause was installation

Svar från Woodpecker Flooring
1st class service
I had to contact Woodpecker flooring regarding a delivery that was damaged in transit I spoke to Yorick Tunley who sorted replacement which I received within 24 hours. Excellent service thankyou Yorick. Regards Richard Osborne.

Svar från Woodpecker Flooring
Ashleigh Warr 10/10
I’ve had the pleasure of working with Ashleigh Warr and Woodpecker Flooring, both as a supplier of their products and now as a customer, and I couldn't be more impressed. Ashleigh went above and beyond, taking the time to carefully outline a variety of options to fit my needs and preferences. She was incredibly generous in sending out samples for me and my branch, allowing us to really experience the high quality and beauty of Woodpecker’s range.
The products look absolutely stunning, and I am genuinely excited to have them installed in my home. Ashleigh’s knowledge, patience, and dedication to customer satisfaction make working with her and Woodpecker Flooring a fantastic experience. Highly recommend!

Svar från Woodpecker Flooring
Quick to deal with my questions
Quick to deal with my questions! Direct contact is perfect

Svar från Woodpecker Flooring
Floor is awful
Floor is awful. It has peeled in places despite being told it was suitable for kitchen. Actually cut my foot on it twice and one piece has completely snapped.
Dates arranged for someone to come out changed, which I get as things happen but I would not recommend this flooring if its in a busy area a d you want to walk on it daily!

Svar från Woodpecker Flooring
Excellent customer serviceWanted to praise and thank Yorick from…
Wanted to praise and thank Yorick from Woodpecker Flooring for arranging my order which was needed asap. He was very helpful and accommodating.
Order delivered as promised.

Svar från Woodpecker Flooring
Quality flooring
Quality flooring bought via Wren. Love the product. My fitter did too. Easy to install and looks fab. Glad I chose it. Service from Woodpecker good too.

Svar från Woodpecker Flooring
This company is a joke ....
This company is a joke ..... each box had a number of broken planks, when queried "this should be covered in your wastage calculations" ...so I should buy more knowing that you will deliver broken planks?
Be careful, they are scammers, delivering broken products they dont replace or refund.
IF they refund me for the broken planks, ill take this review down

Svar från Woodpecker Flooring
Flooring is completely terrible!!
Purchased the flooring through Wren kitchens and had it professionally laid throughout my entire house downstairs. In all honesty the flooring is of very poor quality and with in a matter of a few months it has started to lift and bow.
I see this is a common problem looking at others reviews.
Bottom line is I would never buy it again and certainly wouldn’t recommend them to anyone.

Svar från Woodpecker Flooring
A quality finish.
The quality and appearance of our herringbone floor is stunning and greatly admired. Woodpecker's attention to detail is brilliant, right down to matching edging strips at the doors and round the matting. A first class job.

Svar från Woodpecker Flooring
Woodpecker solid oak 18mm flooring was…
Woodpecker solid oak 18mm flooring was purchased and on starting to lay the floor it was apparent that there was differences of between 2 and 5mm in board widths even from the same box. This is a fundamental flaw in a product if you are wanting a nice tight and uniform floor. There has been a severe lack of consistency in the machining of these boards. NOT GOOD ENOUGH!!!!

Svar från Woodpecker Flooring
Surveyors visited and immediately…
Surveyors visited and immediately confirmed they would replace the flooring as product faulty.

Svar från Woodpecker Flooring
DO NOT BUY
Bought woodpecker trade classic engineered oak flooring"14mm what a DISAPPOINTMENT! Scratched within days with the slightest touch.Has completely spoilt the finish of the room.
Complaints procedure completely ineffective no resolution

Svar från Woodpecker Flooring
Cost to re-lay flooring
I purchased Woodpecker Herringbone 5mm flooring and had it expertly fitted throughout the entire downstairs area of a brand new property. Within months of it being fitted it started to lift and chip which is absolutely appalling considering the product is supposed to have a 25 year guarantee. Woodpecker themselves have sent out a member of their team to inspect the floor and have agreed to replace the product but I am now left with the cost of paying to have the floor refitted through no fault of my own. I am a 72 year old single lady and do not know where to turn now. I cannot afford to pay again to have an entire downstairs floor re-fitted. This should never have happened, this sub standard product should not have been sold to unwitting customers who purchased in good faith.
Woodpecker flooring are shameful for leaving people to pick up the cost of refitting because their product is faulty.

Svar från Woodpecker Flooring

Svar från Woodpecker Flooring
Poor quality flooring and service
I've had an unfortunate experience similar to some posted below. Our flooring started to flake and break up after a few months and became hazardous to walk on. The quality is just not good enough.
We have tried to arrange for Woodpecker to come out and replace but we are still waiting for a call back despite chasing for weeks and weeks.
I would not recommend.

Svar från Woodpecker Flooring
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