Always fabulous products from Wonky Candles. This time I bought a reed diffuser for my home office and two room sprays, all of the fragrances are gorgeous!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What a gorgeous range! Really well packaged for delivery, every aspect very professionally completed. The scent range is fantastic and additional extras such as reeds, coaster etc such a great touch!... Se mer
Your continued support for this company is essentail. The products are wonderful. They are real family favourites. Long may they continue. Customer care is positive and timely. Please explore the work... Se mer
I love Wonkey candles. The products are beautiful, the candles burn well, packaging and delivery is always spot on. I buy them for myself and for gifts. I've also been enjoying the subscription, some... Se mer
Företagsinformation
Skrivet av företaget
Wonky Candles offers products that are made from soy wax and vegan friend
Kontaktuppgifter
Unit 8, Atherstone Road, DE127AP, Appleby Magna, Storbritannien
- 07912 175158
- customerservices@wonkycandles.co.uk
- wonkycandles.co.uk
4,9
Utmärkt
860 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Been using them for 3 years plus and…
Been using them for 3 years plus and products are great
14 mars 2026
Love Wonky Candles Team, really recommend
Lovely hippo candle, and business. Smells great and long burn time. Really recommend, love it.
18 mars 2026
Beautiful smelling wax melts and candle
11 mars 2026
Beautiful products
My goods were received on time, well packaged and smelling gorgeous!
This family team have overcome adversity and their dedication to supporting charities is admirable.
I like to support small businesses and this is one of my favourites. Well done and keep up the good work!
7 februari 2026
Helpful and friendly service any…
Helpful and friendly service any questions you can give them a quick call
12 februari 2026
Terrible customer service & exploding candle!
Unbelievably bad customer service!
I purchased their large candle whilst shopping at Crumplebury, and my father purchased one as well.
They were £34 each and smelt lovely but DO NOT BUY THEM!!!
They are a huge hazard in any home as when the candle gets low (but there is still wax left) the whole glass container explodes and causes severe damage to anything around it (sideboard, carpet, ornaments). This happened to both mine AND my dads.
The responses to my emails to raise the issue were very “well tough - you aren’t supposed to burn the whole thing” which is shocking. I have had to chase for any response and then got a final response from the owners MUM saying my complaint has negatively affected them.
I haven’t even asked for my money back, but just that they should put some sort of notice on the bags or in a leaflet when selling the candle to make people aware.
My little girl was with me in the room with the candle and could’ve been seriously hurt as the glass shattered everywhere!
AVOID AVOID AVOID. The candle is not worth the risk of damage!!!
10 februari 2026
Omdöme utan inbjudan
Svar från Wonky Candles
Beth, we’re genuinely sorry that this experience was upsetting and that the situation startled you.
As outlined in our email correspondence, our candles are supplied in heat-tested vessels and carry the required CLP safety label on the base, including standard industry guidance that candles must not be left unattended and should be extinguished before the wax is fully depleted.
When a candle is burned with very little wax remaining, there is no longer sufficient wax to regulate the heat from the flame. This can cause the vessel to overheat — which is why all container candle manufacturers advise not burning right to the very end.
From your own description, the candle had burned almost completely down. Based on the information provided, there is no indication of a product fault.
Helen (“Momma Wonky”) stepped in after the tone of the correspondence became increasingly personal. As a small family business, we will always protect our team while still responding transparently and respectfully.
We are very relieved no one was injured, and we stand by the safety of our candles when used in line with the clearly provided guidance.
— Wonky Candles
Really easy to order ,arrived very…
Really easy to order ,arrived very quick would use again ,candle smells gorgeous
30 januari 2026
Another gorgeous candle from Wonky…
Another gorgeous candle from Wonky candles ! The smell is amazing and it always lasts ages. Definitely worth the money and love supporting such a wonderful small business.
10 januari 2026
Amazing candles from an amazing company!
7 februari 2026
Wonky Candles hoover discs actually make me want to clean!
Love Wonky Candles - best customer service, amazing products, great value for money, everything they make lasts ages! most recently tried the tutti fruity hoover discs and my hoover has never smelled so good! I am really not a fan of this task but the discs definitely give me a great in-scent-tive to get it done! :D they smell amazing and you can get some scents (discs) to match your candles/wax melts. Awesome company, amazing, hard working family running it and they do such amazing work with the community. Also, whenever you make an order, a real person does a little happy dance :) buy yourself a treat and do a little happy dance too!
28 januari 2026
Fantastic quality products
Fantastic quality products, great customer service, quick delivery
29 december 2025
Brilliant As usual 9
Tried the hoover discs loved smell Already burned the Bergamot candle really liked the fragrance
9 januari 2026
Great Range and Quality
Good choice of candles and fragrance related products at competitive prices. Fast dispatch and excellent packing. Interesting company background and well worth supporting.
10 januari 2026
I love the fragrances for the reed diffusers
I love the fragrances for the reed diffusers and it’s great that you can buy a refill rather than having to buy the oils and a new container each time.
9 januari 2026
Wonky candles, give them a try!
Absolutely love the candles from Wonky candles, they smell amazing! The customer service is great, the family are wonderful and would highly recommend. They do lots of other products as well, so take a look at their website, you won’t be disappointed.
26 december 2025
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