Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I purchased the Stohl-611 backpack from Wolph in March, at a cost of £78. The bag was meant to be shipped express (3 days) but did not arrive for 10 days. When the back arrive the quality was o... Se mer

Betygsatt 1 av 5 stjärnor

Delayed delivery, delayed approval of return, delayed refund and now failed refund! It's been 27 business days since they confirmed receipt of my returned item on 05/01/26. First refund issued 29/01/2... Se mer

Betygsatt 4 av 5 stjärnor

I bought one of the waterproof backpack in April, this arrived on time and looked as great as expected, but the zipper broke just after 2 weeks of use, needless to say I was not pleased. I was offered... Se mer

Betygsatt 3 av 5 stjärnor

I recently gave these a one star review. And since then the customer service has been brilliant. I have now received my refund and appreciate they have had a hard time with returns due to the pandemi... Se mer

Företagsinformation

  1. Friluftsbutik
  2. Äventyrssport
  3. Friluftsaffär

Skrivet av företaget

We are committed to make you active. Wolph is the new home for outdoor, travel and sporting goods. Everything you need for optimal performance and enjoyment of the outdoors; backpacks, eyewear, helmets and more.


Kontaktuppgifter

2,2

Dålig

TrustScore 2 av 5

67 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I order smart wach for my son and…

I order smart wach for my son and becouse of wrong location showing I contact them for return and refund. But I cant get my money back! I was contact them I recive the answers but nothink about refund. Will never use this site agen and people be awear buying somethink from there!!!!

5 oktober 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

The smartwatch is okay

The smartwatch is okay, but not what I was hoping for. The screen is a bit small, and sometimes the tough sensitivity isn't as responsive as it should be. It's worked fine so far, but I'm unsure how long it will hold up.

16 juli 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Good watch overall

Good watch overall, but the GPS is a bit slow to update sometimes. It works fine for calls and basic functions, but I wish the location tracking was more accurate.

6 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID AT ALL COSTS!

Purchased 2 bags, delivery took an age and was days later than the paid for next day delivery. So late in fact that I had to buy an alternative bag to use.

Requested a return which was simple enough but it’s been 3 weeks and no refund. Last email was 2 weeks ago stating they had received the bags & would be inspected and refund issued in a few days.

Now no reply from Wolph.

It’s cheap drop shipping from China & their complete lack of customer services concerns me so I now have to start refund proceedings via my bank.

I suspect all the positive reviews are AI as the title of all of them is the first sentence of the actually review and they sound as genuine as their service…the 1 stars reviews tell you all you need to know.

AVOID AT COSTS!

29 augusti 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Excellent value for the money

Excellent value for the money. It has a sleek appearance and tracks heart rate and steps rather accurately. The companion app's main functionalities perfectly, however it could use a graphic upgrade.

27 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No help customer service

I ordered a baby carrier that arrived past its purpose date - later than projected date. I have contacted the company several times concerning a return, but apart from 1 reply stating they were 'busy', i have not heard from customer service since. That was a month ago.

16 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wolph

Wolph, never sent the product, never let me know the product was not able to be sent. I requested my funds back and have received nothing but the run around. I was told that I would be sent confirmation of my refund that was not done either. As of right now
Wolph has officially stolen my money.

Update...I finally received a refund confirmation.

22 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely thrilled with this tracker

Absolutely thrilled with this tracker. It’s lightweight, super accurate, and the battery life is better than I expected. The heart rate and sleep tracking features have helped me adjust my routine in a really meaningful way.

23 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Prices increased before Black Friday ‘discouts’

A couple of weeks ago I spotted a backpack for my husband on wolph.co.uk - a new product for £65. I said to myself, let's wait for Black Friday, if there is a small discount it will be fine, otherwise I will buy it anyway. This morning I went to the website and the product is now £78.65. Even other products I had looked at now cost more, and some of them go back to the original price with the phantom ‘Black Friday discounts’. NOT GOOD!

29 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Return to sender - refund outstanding.

I bought a product and it was courier by a unknown organisation woth an attenpt to a business on Saturday, returned to sender that Monday. 1 month on there is still no refund. Quick to take your money but will not return it. The product was never received or witnessed. As far as I know this could be a scam company.

14 september 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I bought one of the waterproof backpack…

I bought one of the waterproof backpack in April, this arrived on time and looked as great as expected, but the zipper broke just after 2 weeks of use, needless to say I was not pleased. I was offered an upgrade with discount or a replacement, went for the upgrade and so far, I've been using this every day the past 2 months. It has so far been one of the best bags I've ever used .It looks perfect, very secure and holds quite well against rainfall.

21 juni 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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