wolfworthy.co.uk Omdömen 

170
•
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My schnauzer was on the original at first which she enjoyed. We then swapped to the fish recipe as she developed a chicken allergy. She loves the new recipe and her tummy issues have resolved. Great c... Se mer

Betygsatt 3 av 5 stjärnor

I've used Wolfworthy for 3 years and I've been generally happy with the subscription over that period. However, I've recently cancelled as the price has gone up in that time from £53.99 to £62.70. I... Se mer

Betygsatt 5 av 5 stjärnor

I have been feeding my Cocker Spaniel Wolfworthy for several years. I decided to use it as I liked the idea at the time it was next best thing to feeding raw. I dislike handling raw meat and my dog di... Se mer

Betygsatt 5 av 5 stjärnor

My spaniel suffers from allergies I completely changed her diet from fresh cooked chicken to wolfworthy and it's the best thing I have done. No more loose stools ,coat healthy and shiny and i also giv... Se mer

Företagsinformation

  1. Foderbutik

Skrivet av företaget

Do you love the idea of feeding raw but but hate the mess, fuss or your dog just won't eat it? We make a delicious dry alternative that has the same health benefits but is easy to store, handle and travel with. To get started is simple. First buy a sample and watch your dog devour our delicious food. Second, sign up for a regular delivery and save 10% on every bag, there’s no commitment you can cancel at any time. Third, the food arrives in 1-2 days so you can sit back and relax knowing your dog is happy and healthy, without all the faff. Pause or Cancel at any time. Reminder of upcoming payment sent 3 days before payment taken:-)


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

170 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 86 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(170)

84 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Extremely poor service

The food is fantastic, the customer service is non existent.
I placed a subscription order, and within an hour realised that I had made a mistake.
I called 15 times on the urgent number (at 4pm -office closes at 5pm) but could not reach anyone.
I left an email, and a Facebook message to switch the food before shipping.
After absolutely no joy speaking to anyone, miraculously they had managed to channel their efforts into ignoring me and shipping said food, as I was informed on an email at 5pm.
This feels like a nice ploy to force a £7 return fee, and a bit of goodwill wouldn’t have gone a miss.

7 november 2025
Omdöme utan inbjudan
Logotyp för wolfworthy.co.uk

Svar från wolfworthy.co.uk

Hi Debs,
Thank you for your feedback - we’re really sorry to hear that you were disappointed with your recent experience. We completely understand how frustrating it can be to realise there’s been a mistake on an order and not be able to reach us straight away.

We are a small team and were helping another customer at the time you called but our team replied to both your Facebook message and email within around 40 minutes, but by that time the order had already been processed and we were unable to make any changes.

We always try to get orders ready as soon as possible, especially on Fridays, so they can leave us the same day and reach customers promptly on Monday. In this case, the order was already in progress when your messages arrived.

We’re a small team and sometimes calls come through while we’re assisting other customers, but we always aim to respond to messages as quickly as possible. The £7 return fee simply covers the courier’s cost - we don’t make any profit from it.

We’re glad to hear that your dog enjoys the food, and we’re sorry we weren’t able to catch the order in time on this occasion. Your feedback is appreciated and helps us improve how we communicate during busy periods.

Betygsatt 5 av 5 stjärnor

The customer service is second to none

The customer service is second to none, I was feeding my dog the original, but unfortunately she has now got an allergy to chicken, I got in touch with Wolfworthy and asked if I could change to the Oily feed. I had only had a new delivery of the Original but they took it back to exchange for the Oily one. Can't praise this company enough, I would give 10 stars if I could. My dog loves the food, she is fed half raw and half Wolfworthy, I would love to change her over to Wolfworthy completely but not sure if just feeding her solely on Oily would be OK.

16 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Cost and size of sample packs

Ordered the 3 different samples, all 3 together are not a meal size and costing £6 it's a rip off.

12 september 2025
Omdöme utan inbjudan
Logotyp för wolfworthy.co.uk

Svar från wolfworthy.co.uk

Hi Tim,
Thank you for your feedback. Our 60g samples are designed as taste tests so dogs can try the food before buying a larger bag. We do make it clear that they are not meal-sized. For customers looking for a longer trial, we recommend our 1.5kg one-off bag.
We appreciate you giving Wolfworthy a try, and we’ll continue to make sure the purpose of our samples is as clear as possible.
Wolfworthy

Betygsatt 1 av 5 stjärnor

Do not order from this company I waited…

Do not order from this company I waited for my package to arrive but never had a message to say a delivery date to receive it.then after two weeks they send a message to say would I give a review about the dog food (which was never received ) I have sent numerous emails saying that but all they do is ignore me and just keep asking me for a review. I'm so glad I only ordered the samples and not a full bag what a scam

13 september 2025
Omdöme utan inbjudan
Logotyp för wolfworthy.co.uk

Svar från wolfworthy.co.uk

Hi Lynda,

We’re sorry to hear your samples hadn’t arrived. Your order was processed on 25th September, but unfortunately it looks like Royal Mail lost the package. As soon as you let us know on 13th September, we arranged for replacements to be sent straight out, and these are now on their way to you.

We always aim to resolve any issues quickly, and we apologise for the inconvenience caused by the missing delivery. While delays like this are rare, if an order ever goes astray we will always put it right immediately.

Thank you for your patience, and we hope your dog enjoys trying Wolfworthy once your samples arrive.

Wolfworthy

Betygsatt 2 av 5 stjärnor

Sorry not for me

Sorry not for me, after reading all the hype , gave it a try but my dog started scratching his ears biting his paws and developed stinky breath , after a short time of being on this food , it is not fresh it is a kibble whatever you may like to call it, have thrown the rest of the bag in the bin , and is now back on Natures Menu Country Hunter wet food and his scratching and biting have improved dramatically after a short time , so not for me i am afraid the Natures Menu is a single source protein dog food which suits a lot of dogs . Sorry but not for my Teddy

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great quality

My puppy has enjoyed your samples and we will be transitioning. He's a rescue and although we were told he is fine on the food he had with the rescue, unfortunately we found him to be grain intolerant. He is fine on the food we have switched him too and we do trust the brand but we wanted to find a kibble more nutritionally complete. Wolfworthy fits the bill. I like your three flavours option, means we can rotate flavours for variety for him. Price we find competitive for an all life stage food of this quality. Sample bags are great and we look forward to the transition journey. Thanks

3 juli 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Goof dog food

Good dog food, Shockingly bad customer service

1 juli 2025
Omdöme utan inbjudan
Logotyp för wolfworthy.co.uk

Svar från wolfworthy.co.uk

Hi David,

Thank you for your feedback. We're really pleased to hear that you're happy with the quality of our dog food - that means a lot to us.

However, we're very concerned to read your comments about customer service. We've checked our recent customer records and don’t have any unresolved issues or unhappy customers named David. We want to make things right and understand what went wrong. Could you please contact us directly at support@wolfworthy.co.uk so we can investigate this further and help resolve any issues?

The Wolfworthy Team 🐾

Betygsatt 5 av 5 stjärnor

Great alternative to raw

We fed exclusively raw for a long while but more recently, got fed up of long delivery times and lack of stock locally.

We had combination fed with Wolfworthy as it is handy to have in the cupboard as a backup.

We’ve now decided to switch to Wolfworthy full time (with raw treats) as it seems to satisfy them more than the complete raw we were feeding them. Their poo’s are a bit bigger, but still firm and easy to pick up.

Delivery is very speedy which is a bonus if you suddenly find you are running low.

I love the recyclable packaging which is another benefit from switching from complete raw, as it generated a lot of plastic waste from the containers.

I’d definitely recommend.

28 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

CHECKOUT BAD REVIEWS ABOUT THE MANAGEMENT OF WOLFWORTHY BEFORE ORDERING SAVE YOURSELF £7 WISH I DID

I ordered Sunday afternoon 1 bag of the original
Later looked at the reviews noticed 20% is a bad reviews
So sent message to cancel next thing get message from DPD saying package dispatched overnight Sunday night which is hard to believe
Called them spoke to an assistant she told me charge £7 cancellation fee
So before order from wolfworthy
Check out the bad reviews first wish I did would of saved £7
I would like to add the wolfworthy dog food is probably OK
But my complaint is about management the way there organised
There need to get there act together
If you have a look at the bad reviews it's mainly about the management not the quality of the dog food

15 juni 2025
Omdöme utan inbjudan
Logotyp för wolfworthy.co.uk

Svar från wolfworthy.co.uk

Hi Richard,

Thanks for your review. I’m really sorry to hear you had second thoughts after placing your order — we completely understand that sometimes people change their minds.

We dispatch orders quickly (often same day) because most customers really appreciate fast delivery. In this case, your order had already left our fulfilment centre by the time we received your cancellation request, so we recommended refusing delivery so the parcel could come straight back to us. I’m glad to see our team has already processed your refund.

We simply deducted the £7 courier return cost, which we never profit from — it’s just to cover the fee we’re charged for returns. If there’s ever a problem with a product, or if we’ve made a mistake, we of course cover the cost of returns in full.

We’re proud to have thousands of 5-star reviews from happy customers — not only because of the quality of our food, but also because of how we handle situations like this: fairly, honestly, and with kindness.

We’re always here to help, and we genuinely wish you and your dog all the best.

Warm regards,
Nicola

Betygsatt 5 av 5 stjärnor

Excellent service

Website so easy to navigate. The product information is great. I placed an order on the Wednesday before 12noon and it was delivered on the Thursday - Excellent. My dog loves the raw food and I have tried afew. Would definitely recommend this company.

12 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality food

I recommend this food to all my clients. both my dogs thrive on it. Its incredibly good quality and always delivers on time.

11 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy

I am very happy. My Boston terrier x king charles spaniel is a very fussy eater. She wasn't too fond of wolfworthy original but she absolutely loves the fish version. She cleans her bowl every time which is a first. I like that the food is grain free, it's much easier on her little tummy. Wolfworthy also offers samples to find out if your dog likes the food. This was very helpful and saved me money. If I had to buy a bigger bag of the original, it would have gone to waste. Since switching, my dogs breath smells better, her poos are healthy and her coat is soft and shiny.

21 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really nice dog field

Really nice dog field with loads of equipment, a shelter, gravel path to walk around, beautiful view, very private away from main roads, poo bin and water available

Have been to a few dog fields and this is the best we have been to

20 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A good food all round

The customer service and product quality- been buying for 4-5 years. I have tried different options (Pure, Butternut, Tails etc) but always come back to Wolfworthy. Now with the two flavour i plan on alternating to avoid taste fatigue. My dog isn’t big a goods weight with a great coat (loads of people comment). I like that the quantity i need to feed is less and her poos are great.

1 april 2025
Omdöme utan inbjudan

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