Great communication with the team when asking for information on the equipment. kept up to date with delivery and they even came and set it up for me as well
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We recently bought a turbo trainer from WKG and unfortunately, it developed an issue. However, after emailing the team at WKG, I received a call within 24 hours from Jon who did some trouble shootin... Se mer
Purchased new Zycle smart trainer following a quick online chat with these guys to check it meets my requirements. Ordered, paid and was delivered following day! Set up was easy, did have a few questi... Se mer
Very good customer service. No conplaints with the product so far. However, delivery from UPS is rubbish. They kept leaving mails saying I missed delivery when in fact I'm at home in all occassions an... Se mer
Företagsinformation
Skrivet av företaget
Professional fitness equipment for home, garage, tactical services and professional sports
Kontaktuppgifter
Storbritannien
- 01908041522
- info@wkgsports.com
- wkgsports.com
4,8
Utmärkt
174 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super speedy and great customer…
Super speedy and great customer service. Thank you Peter!
4 februari 2021
Amazing service 👏🏻👏🏻👏🏻
1 februari 2021
Really helpful
Really helpful, efficient and friendly company. All the products are brilliant quality too!
1 februari 2021
Outstanding customer service.
27 januari 2021
Omdöme utan inbjudan
Excellent customer service
Excellent customer service and the Zycle z pro trainer works faultlessly.
Thanks very much WKG!!
26 januari 2021
Omdöme utan inbjudan
Customer service second to none.
After purchasing a zycle zpro I ran into issues with the unit. Peter gave up a lot of time to try help troubleshoot this with me via email. Unfortunately the unit seemed to be faulty and I was struggling to get support from zycle directly. Peter sent a replacement unit free of charge which arrived really quickly! I can honestly say I've never had such an easy and pleasant experience getting a faulty product sorted out. I wish they had a more extensive stock of cycling gear as I know where I'd be purchasing from!
21 januari 2021
Omdöme utan inbjudan
Couldn't rate this company higher
Couldn't rate this company higher. Always on hand to help, before and after purchase. Really happy with the smart trainer too.
20 januari 2021
Omdöme utan inbjudan
Zycle Z-pro purchase. Just the best!!
Just the best! Purchased a Zycle z-pro smart trainer through them and they couldn't be more helpful. Jon was online to help with bike and setup questions and then helped later via email and WhatsApp to solve my user error questions. The delivery has super fast! I would highly recommend WKG sports and Zycle smart trainers!
15 januari 2021
Omdöme utan inbjudan
Great Customer Service
The customer service of WKG is second to none. I sought advice with regards to the turbo trainer I was purchasing, and other items I needed with it, and the responses were immediate and very helpful. The product arrived on time and in good condition. I would definitely recommend using this company.
14 januari 2021
Excellent Customer Service
Good customer service when I had a questions to be asked. Instant response and knowledgeable answers.
Also very helpful to source me an additional part I required.
12 januari 2021
Very good customer service
Very good customer service. No conplaints with the product so far. However, delivery from UPS is rubbish. They kept leaving mails saying I missed delivery when in fact I'm at home in all occassions and received deliveries from Amazon and Royal Mail just before they came. They did it 3 different days! So i ended up calling UPS customer service and product was delivered after how many frustrating calls!
12 januari 2021
Peter was extremely helpful, great service
Peter was extremely helpful in answering all my daft questions and gave me the confidence to buy the smart trainer.
Both my wife and I are using this and it is superb. Exactly what I wanted.
11 januari 2021
Excellent service
Excellent service, even rung up to check if I was happy with what I ordered great company!! Great experience
10 januari 2021
So far so good
So far so good, the item arrived within the time specified, it was also £50 cheaper than I'd seen it elsewhere, no complaints.
10 januari 2021
Excellent
Bought it online without any fuss, website easy to use, received it very quickly, just started using the zycle smart pro today, connected with the laptop without any trouble and also to zwift, going to enjoy using this throughout the cold wet days of Jan
10 januari 2021
Z Cycle Pro
Delivered on time, in good condition and sale process went without a hitch.
10 januari 2021
Really pleased
Really pleased with the service I received. Answered my queries quickly and fully even though it was New Year’s Eve. Equipment arrived on time as expected
9 januari 2021
Simplicity
Ordered my smart trainer Saturday morning. Arrived Wednesday. Easy, simple purchase, great price, great delivery. Lovely stuff!
9 januari 2021
Zycle ZPRO SMART Trainer
Ordered the Zycle ZPRO SMART Trainer and arrived a day earlier than expected.
Seems to be one of the only wheel on smart trainers available in the UK and for the price and spec looks good.
Have only used to trainer 4 times since purchase and can say Im very impressed.
Connected it up to Zwift with no problems.
Easy to assembly.
8 januari 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.