each month we have problems that emails are not working properly, IP blackisted, Support in not replying , can leave you even 1 day with emails not working. for a company that needs to work and respon... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My experience with Wizzhosting has been genuinely smooth from start to finish. The setup process was straightforward, and when I ran into a couple of issues, Neil resolved them swiftly and professiona... Se mer
We use them for business email, all outbound email was getting blocked due to the IP getting blacklisted. Raised a support ticket at 10am, not responded to until after midnight, still not resolved the... Se mer
I got coupon code to get free domain from Wizz Hosting and it was valid for 14 days. When I tried to register domain on 15th day, code was not working and I raised support ticket with Wizz. Mirko stra... Se mer
Företagsinformation
Informationen kommer från olika externa källor
WizzHosting offers affordable web hosting, domain registration, virtual servers, VPS, reseller hosting and website builder. Our servers are based in London. We offer expert support 24x7 via online live chat, email and phone.
Kontaktuppgifter
Kemp House, 160 City Road, London, EC1V 2NX, London, Storbritannien
- info@wizzhosting.co.uk
- wizzhosting.co.uk
3,4
Medel
319 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really fast support
I was struggling to renew my domain due to a change in account address so I got in touch with Neil from customer support who made the whole process really clear and resolved my issue incredibly quickly. Thank you!
4 mars 2022
Omdöme utan inbjudan
Great service
Had a query in regards to my order, I spoke to Michelle on the live chat, who was extremely fast in responding, and got my issue sorted right away! Fantastic support! Thanks Michell!
10 februari 2022
Omdöme utan inbjudan
Excellent advice from Michelle
Excellent advice from Michelle - very simple to follow and very fast :-)
18 januari 2022
Omdöme utan inbjudan
It's a very efficient service
It's a very efficient service, when I asked for help Michelle helped me and in less than 5 min I was able to purchase my domain name. I highly recommend it!
28 december 2021
Omdöme utan inbjudan
Absolutely dire service
Absolutely dire service; frequent service interruptions. Tech support are helpful to a degree on the webchat when there are technical problems, but time is not a consideration. You cannot get help on the phone and sales/billing do not respond. Complaints are not addressed and it is not easy to leave. Use any other provider from the very start.
20 december 2021
Omdöme utan inbjudan
Svar från Wizzhosting
We apologize for the inconvenience you may have experienced.
Kindly be advised that our Support Team is available via online chat (https://www.wizzhosting.co.uk/) and via email at support@wizzhosting.co.uk. 24x7
Phone support is available mon-fri , 9:00 AM to 5:00 PM
Chat support is really fast and easy to…
Chat support is really fast and easy to use, got a couple of bumps at the begginng but they helped me correct it incredibly fast.
10 november 2021
Omdöme utan inbjudan
Their support is amazing and I have…
Their support is amazing and I have faced no problem using their services. Thumbs up for Michelle specially.
1 november 2021
Omdöme utan inbjudan
terrible
terrible! for peace go else where
——
My review was left in October 2021 and today your asking what service I recieved. You can look up the cancellation ticket raised: [Ticket #916725]. Not interested in further communication from your company. Have a good day
13 oktober 2021
Omdöme utan inbjudan
Svar från Wizzhosting
What service did you order with us? We are unable to find you under that name
Very nice support from Michelle
Very nice support from Michelle. Very helpful. I recommend
13 oktober 2021
Omdöme utan inbjudan
Michelle was very nice and helpful
Michelle G was very helpful and made my registration process very simple.
12 oktober 2021
Omdöme utan inbjudan
Very kind gentle Lady
Very kind gentle Lady. Explained what I needed to do and gave me good direction. I am pleased.
6 oktober 2021
Omdöme utan inbjudan
Cheap. But you pay for what you get
I've used Wizzhosting for a couple of years now. It's been littered with issues of different nature. The primary theme seems to be cheap services, but poor process. They are cheap, no doubt. But between auto renew of domain names not working and lack of ownership of failure in internal processes it leaves the customer to manually check that each action is established and followed through on. In other words: You need to micromanage them.
They use technobabble to confuse customers in staying with them. I would chose someone else or understand that they are cheap, but you pay for what you get.
4 oktober 2021
Omdöme utan inbjudan
Svar från Wizzhosting
Hi Rem, Thanks for your feedback. Yes, there is an ongoing issue with Stripe which has been escalated which means that in some cases domains need to be manually renewed. We sincerely apolgise. If you could drop us a quick email with a link to this review we'll be happy to refund you for the domain reb=newal as a gesture of goodwill.
Terrible company , terrible support
None of the service work properly. Hosting is extremely slow. Lots of downtime. Totally incompetent support, both sales and tech. Stay away from Wizzhosting and save yourself time and money.
22 september 2021
Omdöme utan inbjudan
Svar från Wizzhosting
What service did you have with us?
very happy with there services
2 september 2021
Omdöme utan inbjudan
Michelle are awsome and help me very…
Michelle are awsome and help me very fast solutions
23 augusti 2021
Omdöme utan inbjudan
Domain renewal
Michelle have been fantastic in helping me sort out my domain renewal.
19 augusti 2021
Omdöme utan inbjudan
Michelle help me no end to find the…
Michelle help me no end to find the solution i was looking for
19 augusti 2021
Omdöme utan inbjudan
Excellent service
Excellent service from Michelle , very quick and responsive.
17 augusti 2021
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.