Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Wizards Ltd is a UK-based company specializing in business-class VoIP and internet connectivity solutions specializing in reliable data, voice, and hosting services for businesses and residentials users. Established in 1993, Wizards has been a pioneer in the UK's internet industry, delivering reliable services for over three decades.
Storbritannien
More often than not we forget that wizards run our phones/internet as everything just works which is a big plus for us. If ever there is an issues they are always helpful it’s resolved extremely quickly.
Wizards very quickly resolved our issue, with a professional and personal service.
Our experience with Wizards has been very positive overall. Since getting set up, the connection has been strong and dependable, consistently delivering the speeds we were promised.
Beyond reliability, what sets Wizards apart is their excellent customer service. Whenever we’ve needed assistance, their team has been responsive, communicative, and genuinely helpful. Their commitment to customer satisfaction has made all the difference, ensuring a smooth experience from setup to ongoing support.
We’d happily recommend Wizards to anyone looking for a dependable internet provider with fantastic service!
We had an issue with the landline, but Cip was very professional, kind and proactive and resolved this issue on time and in a professional way. I highly recommend Wizards Company!
Saving phone numbers to directory.
The team tried hard to find a quick and easy solution to this problem, but unfortunately there is no quick and easy solution. The problem is that the 3CX system seems to wants to import all the numbers in my mobile phone directory, regardless of whether the person called me via 3CX, or via my normal mobile number. Obviously such a muddying of the waters is far from satisfactory. 3CX - please up your game!
Svar från Wizards.co.uk
Hi John,
Thank you for your feedback regarding the recent challenges with saving phone numbers to the directory. We understand how frustrating it is when expected functionalities change unexpectedly.
With the latest 3CX update, there have been modifications to address book permissions, affecting how contacts are imported and managed. You're not alone in experiencing this issue; several users have reported similar concerns. In response, we've escalated this matter to 3CX to seek a resolution. We anticipate that they will address this in a future update to improve the contact management experience.
In the meantime, if you need assistance or have any questions, please don't hesitate to contact us.
Regards,
Cip
Cip was great in understanding the problem and providing solution to the problem.
Svar från Wizards.co.uk
Hi Riz
Thank you for your kind words about our assistance. We're delighted to hear that the issue was resolved.
If you need any further assistance, please don't hesitate to reach out.
Regards,
Installation of internet and router. I’m always nervous with internet related issues. But Wizard are brilliant. From installing the fibre cable and the router to sorting out the internet connection . When I say sorting the internet they stayed on the line to ensure all my equipment was connected correctly and up and working.
Speaking to them live on the phone a very rare support these days. They are amazing, patient and understanding. Brilliant service.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
