Wisr Finance Omdömen 1 693

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very fast and efficient! The process took only a few days from initiating contact until approved funds were in my account.

Betygsatt 4 av 5 stjärnor

The roundups were helping pay off my loan faster which is a great idea but suddenly it stopped working and am unable todo it any more so a bit disappointed

Betygsatt 5 av 5 stjärnor

Wisr responded kindly and assisted me with my request. I asked to refinance my personal loans and they did.

Betygsatt 5 av 5 stjärnor

Host got my lone with Wisr through a broker all went well great communication with Wisr once all was done so easy to send everything they needed through email

Företagsinformation

  1. Finansiella tjänster

Skrivet av företaget

Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Wisr experience

Had a great experience with Wisr when organising a personal loan. Their process was easy, information flowed promptly and their technology was very simple to use. The App is also easy to use to manage my loan. Overall a great experience and competitive rate.

16 februari 2026
Betygsatt 5 av 5 stjärnor

very helpful

was the easy experince we have had to do with finance by a long shot very helpful and next level quick

5 februari 2026
Logotyp för Wisr Finance

Svar från Wisr Finance

Thank you for sharing your experience Gregory. Happy to hear we could help.

Betygsatt 4 av 5 stjärnor

I called to discuss my fees …

I called to express my disappointment with being charged a set up fee as I was a repeat customer and a manager called me back and ammended my interest rate

Well done

27 januari 2026
Logotyp för Wisr Finance

Svar från Wisr Finance

Glad we could sort it all out. Thanks Kevin!

Betygsatt 5 av 5 stjärnor

I can't fault the experience from…

I can't fault the experience from initial application, to some questions that need to be clarified, contact with the staff there at wiser, or depositing the funds into my bank account. From start to finish it was seamless process, funds in my account within a few days. Absolutely no issues. Can't recommend it highly enough, based on my personal experience.

28 januari 2026
Logotyp för Wisr Finance

Svar från Wisr Finance

Wow, we love to hear this feedback. Thanks for sharing your experience, Paul.

Betygsatt 5 av 5 stjärnor

10/10 in all aspects

This is my second loan through wisr, first for a car and now for medical reasons, and I must say they are so easy to deal with, my broker had a turnaround of less then 24hours of submitting my loan, getting an approval and the money in my account same day, wisr are very quick and get the job done, even my broker was suprised how quick the turnaround was. The wisr app is so easy to use and understand, I love that you can check your credit score on it also. I have never actually had to call wisr for anything as everything has always been easy and set up at the start of loan or shown in the app.

23 januari 2026
Logotyp för Wisr Finance

Svar från Wisr Finance

Thanks for the wonderful feedback, Michelle. All the best.

Betygsatt 5 av 5 stjärnor

First time in using Wisr and everything…

First time in using Wisr and everything was so smooth. I’ve had no problems from the start and would recommend Wisr to anyone. I hope to use you again in the future. Keep up the good work thanks Stuart

28 januari 2026
Logotyp för Wisr Finance

Svar från Wisr Finance

Very happy to hear this, Stuart. Thanks for sharing.

Betygsatt 1 av 5 stjärnor

It took 7 days (2 weekend days) for…

It took 7 days (2 weekend days) for final approval. Sent dealer invoice on day 2 apparently vin was wrong but got told 4 days later not including weekend, when I got told email just said to send a amended one and to the dealer it was correct so sent more to finally get a call. That's one thing. Then 3 days after start, I get asked who is other people on Medicare card, my older kids when I said I had no dependence. Could asked day after I sent it. Forgot to add my bank account on my online account not app but all they could do was repeatedly send a link for upload which I did 6 times, sent copy of statement from app all sorts of things, but every time I rang I never got to speak to my person and one I rang twice to make sure what I sent was right but never got a email till 4pm saying it was all wrong. Then you wanted to know about my living spending, well I live in a tent and I keep buying bad cars from market place and the one I'm driving I can't put in my name so no rego no insurance and no rent. And then to ask about Medicare card when one son is looked after by NDIS. Just asking a bit to much I think, I was like what else do you need to know like what I ate, nothing cause you guys were driving me crazy. So anxious never been like that I wish it was a smoother ride.
Bad communication I was a wreak and lost heaps of weight cause I've never done this before but you people just took so long and kept wanting more and .ore info. Not even saying to send in pdf just saying oh we can't read it days later, it has to be pdf. I was crying so much as I went to the dealer the first day I applied got invoice did all paperwork, so everyday you stalled me I had to keep apologising so I was just lucky he kept it for me cause he knew how much I wanted it.
Even the car dealer said he never had a customer with so much problems as with Wisr. Now I'm a expert and know what to do what and how to upload and to double check everything.

7 januari 2026
Logotyp för Wisr Finance

Svar från Wisr Finance

Hi Samantha,

Sorry we weren't able to meet your expectations, at times we so need to verify additional information and documents to ensure we're able to fully assess the loan. Thank you for providing this feedback.

Team Wisr.

Betygsatt 1 av 5 stjärnor

Dont waste your time


I originally applied with Wisr as clear score suggested to apply with them, i also had a friend say she got a loan with them once but the process took long. After looking at my options i decided to apply.

The process took 10 days but i finally got the APPROVED in the end at 5:30pm on a Monday advising me that they require further documents like the payout letters for the consolidation which i sent straight away. I was so happy!!

The next day i called to follow up on receiving the contract to sign and they advised me it was now declined- They changed their mind.

I was so dishearten going to sleep relieved and waking up to a no. Its not worth the headache, i would apply elsewhere.

I applied with my bank that same day wisr did this to me and they approved me within 2 hours- interest rate is a tiny bit higher than Wisr but wow the anxiety that i received calling them for those 14 days was not worth anyone's time. I'm happy to pay a tiny bit more of a repayment elsewhere then to have this company in my life for the next 5 years!

Positive I did speak to an amazing staff member like Felix who attempted to help me the best he can. Other staff were very condescending and sounded like i was just another loan ID call they didn't care about.

I ended up getting a generic email apologising that it was declined.
I did get a second review after the escalation and i spoke with Thomas who said sorry we wont be going ahead. So the approval i got was not even real. No explanation just that we wont be going ahead.

DON’T WASTE YOUR TIME

7 januari 2026
Omdöme utan inbjudan
Logotyp för Wisr Finance

Svar från Wisr Finance

Hi Helen, Thanks for taking the time to provide your feedback and sorry we didn't hit expectations for you this time, we're always looking to improve our service. As the matter is private, we're more than happy to discuss with you the reasons why we came to that decision.

If you would like to discuss this further, you can contact us by email contact@wisr.com.au or call us on 1300 992 007.

Warm Regards,
Team Wisr

Betygsatt 5 av 5 stjärnor

Just what you need

Simple, fast, easy, quick.

9 januari 2026
Logotyp för Wisr Finance

Svar från Wisr Finance

Thanks, Kayla. Great to hear we made it easy for you.

Betygsatt 5 av 5 stjärnor

Easy Process

The whole process was smooth and easy and a very quick turn around

24 december 2025
Logotyp för Wisr Finance

Svar från Wisr Finance

Thanks William. Great to hear about your experience.

Betygsatt 5 av 5 stjärnor

Wisr made it so easy

Wisr made it so easy, especially after other financiers made it so hard

19 december 2025
Logotyp för Wisr Finance

Svar från Wisr Finance

Thanks, Brett. Great to hear we made it easy for you.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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