Wisemarket Omdömen 

I ordered a Samsung Galaxy A25 from Wise Market, and unfortunately the phone arrived with a serious issue it would not start properly.

I contacted their customer service but the experience has been extremely frustrating. Every time I follow up, I am told that my case has been forwarded to the relevant department However they refuse to provide me with the contact details or even the number of the so called relevant department. Instead I am repeatedly asked to wait with no clear update

It has now been an unnecessarily long and exhausting process just to get a defective product addressed. This level of customer service is completely unacceptable.
If this issue is not resolved, I will take legal action against them

Very disappointing experience.

This feels like a completely fraudulent experience. I ordered an iPhone 17 that was clearly shown as in stock, paid the full amount, and waited an entire week for delivery. They suddenly tell me it’s actually not in stock and that I have to wait another month before deliveries even start.

I told them to cancel the order immediately. They confirmed the cancellation and promised I would receive a full refund within 14 days.

Well, it has now been 30 days, and I still haven’t received a single cent.

I am absolutely furious, and I am preparing to take legal action if this is not resolved immediately.

Its a totally FRAUD company. After accepting my orders (order # 0179141 to 0179144) they asked for advance payment which was made. Its been more than a week and no products arrived. They gave me a TCS tracking number (779413177829) which (according to TCS) was for a shipment still NOT handed over to TCS Express Shipping. When I asked for a refund, I was given bullshit like "Due Process' and "hopefully" and "as per procedure" but no refund!! STAY AWAY FROM THIS FRAUD!

I was ordered a mobile on 25 August and expected delivery time on September 1st but it has still not delivered also they do not provide customer support I tried to contact him but they cannot answer any emails or messages totally a waste of time and awful experience.

The website I used was not very good. It was hard to search for things, which is a basic feature that should work well. What else can you expect from a Lahori Startup. The website just felt poorly designed and made me frustrated trying to find what I needed. Even though the people behind it may have good intentions, they clearly didn't focus enough on making it easy for users like me to navigate and find what we're looking for. I wouldn't recommend this website to others based on my disappointing experience with it.