Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ich kann nur dringend vor Wirex abraten und warnen. Nachdem ich mich dazu entschieden habe, einen Premium-Account abzuschließen, um die beworbenen 4 % Cashback zu nutzen, wurde mein... Se mer

Betygsatt 1 av 5 stjärnor

Wirex recently closed my account completely out of the blue, citing vague "routine checks" and "legal obligations." They completely refused to provide a specific reason for the closure. To make matt... Se mer

Betygsatt 1 av 5 stjärnor

I have been trying to arrange a transfer for 3 weeks now. In the meantime, the transfer has been canceled. Meanwhile, they gave the review back to a special team and then I didn't hear anything for an... Se mer

Betygsatt 1 av 5 stjärnor

Hola , no recomiendo a nadie está plataforma , igual como muchos que están confesando en esta página soy estafado por Wirrex . Hace meses que me cerraron la cuenta y me pidieron una cuenta donde devo... Se mer

1,2

Mycket dålig

TrustScore 1 av 5

420 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Inicialmente

Inicialmente, esta plataforma funcionaba muy bien. Pude depositar y retirar sin problemas, y todo iba de manera fluida. Invertí 220,000 USD de mis ahorros para proyectos futuros y durante más de 2 años revisaba constantemente mis ganancias; todo parecía estar perfecto.

Sin embargo, cuando quise hacer mi primer retiro, me pidieron pagar una tarifa que pensé que era la única necesaria. Pero después de esa, surgió otra, y luego otra más… los cargos no paraban y no tenía sentido. Estaba muy cansado, necesitaba el dinero urgentemente y empecé a investigar la reputación de la plataforma. Al leer los comentarios, me di cuenta de que muchas personas tenían problemas similares y comprendí que probablemente me habían estafado.

Fue entonces cuando contacté a 🄵0ᎡᏆХᴛ•0ʀG por recomendación. Desde el primer momento respondieron de manera inmediata. Expliqué toda mi situación y me aseguraron que podían ayudarme con el reembolso. Revisé sus valoraciones y me sorprendió su profesionalismo y eficacia para resolver problemas.

Me senté a esperar y a confiar, y en poco tiempo me contactaron para informarme que el reembolso había sido exitoso. El depósito llegó a mi cuenta en menos de 24 horas.

Estoy muy agradecido con 🄵0ᎡᏆХᴛ•0ʀG por su ayuda y su profesionalismo. Recomiendo sus servicios a cualquier persona que necesite asistencia confiable y rápida.

2 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Betrug

Ich kann nur dringend vor Wirex abraten und warnen. Nachdem ich mich dazu entschieden habe, einen Premium-Account abzuschließen, um die beworbenen 4 % Cashback zu nutzen, wurde mein Account plötzlich gesperrt – scheinbar unwiderruflich und ohne konkrete Begründung, lediglich mit dem Hinweis auf einen angeblichen Verstoß gegen die AGB. Aha…

Welche Folgen hat das Ganze?

Gelder in Höhe von ca. 4.000 € wurden zunächst eingefroren

300 € für den Premium-Account im Voraus gezahlt – verloren

30 £ Gebühr, um überhaupt an das eigene Geld zu kommen

Gesammeltes Cashback einfach weg – Geld, das man sonst sinnvoll hätte einsetzen können

Metallkarte für 50 € bestellt – jetzt komplett unbrauchbar

Alle hinterlegten Zahlungsarten bei Online-Diensten müssen mühsam geändert werden

Insgesamt entsteht ein Schaden von rund 1.000 € sowie ein erheblicher zusätzlicher Aufwand, um alles wieder zu bereinigen.

Also: Tut euch das nicht an!

20 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Account closed without reason and funds confiscated via "admin fee"

Wirex recently closed my account completely out of the blue, citing vague "routine checks" and "legal obligations." They completely refused to provide a specific reason for the closure. To make matters worse, they confiscated my remaining balance of £16.48. They claimed that because my balance was under £30, it was being absorbed as an "administration fee" for closing the account, and no refunds would be issued.

Looking at other reviews and forums, it seems this is a common tactic: abruptly closing accounts to sweep up users' small balances under the guise of maintenance or administration fees. Absolutely predatory behavior. Avoid keeping your funds here.

21 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Me bloquearon el acceso a mi cuenta sin previa advertencia

Casi un año todo funcionaba a la perfección hasta que hace tres meses me bloquearon el acceso a mi cuenta sin previa advertencia, les he enviado varios correos y la única respuesta que dan es que están trabajando para restablecer el acceso y que tenga paciencia. No los recomiendo, al parecer solo están robando el dinero de los clientes.

16 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

FUI ESTAFADO POR ESTA PLATAFORMA A…

FUI ESTAFADO POR ESTA PLATAFORMA A PESAR DE SUS BUENAS CALIFICACIONES INICIALES. AL PRINCIPIO TODO IBA BIEN, INVERTÍ 70.000 EUROS Y PUDE RETIRAR DOS VECES SIN PROBLEMAS. LUEGO INVERTÍ MIS FONDOS DE JUBILACIÓN ESPERANDO GANAR A LO GRANDE, PERO DE REPENTE NO PUDE INICIAR SESIÓN. CADA VEZ QUE LO INTENTABA, DECÍA “CREDENCIALES INVÁLIDAS O INCORRECTAS”. TRATÉ DE RESTABLECERLA, PERO NO ME LO PERMITIERON. SEGUI INTENTÁNDOLO, PERO EL SOPORTE NO RESPONDÍA.

AUN ASÍ, NO ME RENDÍ, AUNQUE ESTABA ARRUINADO. FINALMENTE CONTACTÉ A 𝙵0ℛ𝕀𝕏𝕋 POR UNA RECOMENDACIÓN QUE LEÍ SOBRE SU PROFESIONALISMO, BUEN TRABAJO Y CONFIABILIDAD. ME ASEGURARON CONSTANTEMENTE QUE RECUPERARÍA MI DINERO. TODOS LOS DEMÁS MIEMBROS DE MI FAMILIA SE RENDIERON, PERO YO NO. AL TERCER DÍA, ME NOTIFICARON QUE EL REEMBOLSO FUE EXITOSO Y SE DEPOSITÓ INMEDIATAMENTE EN MI CUENTA BANCARIA.

NO PUEDO AGRADECER SUFICIENTE A 𝙵0ℛ𝕀𝕏𝕋. LOS RECOMIENDO SIN DUDAR.

8 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wirrex ... Estafadores y ladrones..... Cuidado

Hola , no recomiendo a nadie está plataforma , igual como muchos que están confesando en esta página soy estafado por Wirrex . Hace meses que me cerraron la cuenta y me pidieron una cuenta donde devolver mis fondos 650$.
Les di está cuenta y todavía esperando que me devuelvan el dinero. Últimamente ni me responden a los Tickets..... Ya se burlan

25 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A terrible review team

I have been trying to arrange a transfer for 3 weeks now. In the meantime, the transfer has been canceled. Meanwhile, they gave the review back to a special team and then I didn't hear anything for another 3 days. My account is still limited, which means I can't send my crypto to another bank or trade it. What kind of bank is this, I've never experienced anything like this.

18 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I am extremely frustrated with Wirex for retaining my

I am extremely frustrated with Wirex for retaining my
funds since January 2025 without any clear resolution. Despite multiple assurances from customer support asking me to remain patient, nothing has been done to return my money. The lack of transparency and accountability is deeply concerning. It feels as though their UK jurisdiction is being used to delay or avoid responsibility.

After months of waiting, I had no choice but to escalate the matter toward international legal channels. I also consulted ZfC.RE to better understand the appropriate legal steps available in situations where access to personal funds is withheld without proper justification or communication.

Users deserve transparency and timely resolutions. This experience has been stressful and disappointing, and I strongly believe greater accountability is needed to protect customers.

21 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They’re stealing my money

They’re stealing my money. First they blocked my account for several months, the I say ok, just close my account. Then they say there’s if fee 30 gbp to close my account and I only have 6,52 gbp.. So they don’t let my transfer that amount, instead they’re stealing my money.

9 januari 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Wirex is not just a scam

Wirex is not just a scam, it is one of the most emotionally draining experiences I have ever had with a financial platform. They blocked my account without any warning and demanded documents, which I immediately provided because I had absolutely nothing to hide. I trusted that once I sent everything, the issue would be solved. Instead, the moment they received my documents, they stopped responding completely. It felt like my messages were being thrown into a void.

My funds are still trapped inside my account. Money I worked for. Money I needed. Money I trusted Wirex to protect. Seeing it frozen there, day after day, while support ignores every email, has been unbelievably painful. It is not just about the money anymore. It is the helplessness. The silence. The feeling of being cheated and abandoned by a company that claims to be safe.

This is not verification. This is a method designed to break people down. They pretend to be reviewing your documents while they hold your funds hostage. Even a child would understand what is happening. No real financial service treats their customers like this. If they were truly regulated, they would communicate. They would explain. They would not hide behind emails they never answer.

My biggest mistake was trusting them. I deposited LTC, not a bank transfer or card payment. They had no reason at all to block my account. Everything was normal until the moment they had my crypto, and then suddenly the door slammed shut. Being locked out of my own balance feels like someone took something personal from me, something I cannot easily replace.

When I realized I was not dealing with a mistake but something intentional, I contacted ŽĚĽŘǏŤH. They were the only ones who actually listened and helped me understand what was really going on. Their guidance helped me stay calm, even though the situation felt hopeless.

There are many legitimate crypto wallets in the world. Wirex is not one of them. They block accounts, hold your money, ignore your messages, and leave you alone with fear and confusion. Do not trust them. Do not put yourself through what I went through. If you try them, you will feel the same heartbreak and frustration.

Wirex is a scam, and no one deserves to suffer this kind of emotional and financial loss.

17 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wirex ia a scam.

Hello all.
Wirex has illegally retained my funds since January 2025. Despite assurances from support to be patient, there has been no resolution. I am now escalating this to international legal courts. They appear to be using their UK jurisdiction to avoid accountability. I urge everyone to report this app on the Google Play Store to protect potential new users. An investigation is currently underway with a fraud recovery service

23 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I never expected things to turn out the…

I never expected things to turn out the way they did. After years of investing in this company, I slowly realized I had been misled. It was a difficult experience that left me feeling disappointed and unsure of my next steps. With time, research, and determination, I was able to recover and move forward. If you’re facing something similar, you’re not alone I’m willing to share what helped me through it.

9 augusti 2025
Betygsatt 1 av 5 stjärnor

Scammers

Scammers! They closed my account for no reason but have also suspended me indefinitely

22 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

tracyhaydenn@gmail

They look polished and even have team members that are helpful at first but when you commit to a long-term plan, you start having issues with basic service like withdrawing your money. It's been over a month now and they won't send my money. If not for my cousin recommendation all my $257k would have vanished, the agency helped me with my recovery process. Fight for what is yours!!!

2 september 2025
Betygsatt 1 av 5 stjärnor

Wirex Closed My Account — And I’m Glad They Did

I hadn’t accessed my Wirex account for a few years, and when I logged in again in 2025, I noticed that many things had changed. My previously verified account was now marked as unverified, and they now require passport verification — which, to me, feels like a way of indirectly telling users: “If you’re not a frequent traveler, Wirex isn’t for you.” Without completing the new verification, they simply closed my account.

Out of curiosity, I looked up what others are saying about Wirex online and was shocked by the number of complaints. On platforms like Reddit and Trustpilot, I found countless negative reviews — with 94% of the reviews on Trustpilot being 1-star. After reading through many of them, I honestly feel like I should thank Wirex for closing my account. It saved me from future hassle. In 2025, there are much better and more reliable crypto debit card options out there.

I did notice that COCA’s backend is powered by Wirex — which makes me wonder: is that actually a good thing?

12 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

32.000€ Storage Fees in three monts

I need help. After four months without opening my Wirex app, I was shocked to see that they had charged 12,000 XRP and 15,000 XLM from my wallet as "storage fees." It's outrageous!
I opened a support ticket, and they replied that these are Wirex's new fees. I sent a second ticket, and they are currently reviewing it. Can anyone advise me on what I can do? I am from Spain.

Necesito ayuda. Después de 4 meses sin abrir mi wirex app, me sorprendo al ver que me habian cobrado 12.000 Xrp y 15.000 Xlm de mi cartera como "Storage Fees", Un robo.
He abierto un ticket y me contestan que son las nuevas tarifas de Wirex. El segundo ticket que he enviado lo están estudiando.

Alguien podria indicarme que puedo hacer?

5 september 2025
Omdöme utan inbjudan

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Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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