This company is a scam, and you should stay far away from it. They charge a premium fee for products that, when you get them, feel like a dollar store item. Do not believe the marketing - you will be... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A rock solid pencil. After months of steady use, I have found my Wingback to be the perfect tool to sketch my cartoons prior to the final "ink in". Great heft in my hand.
I bought the Winston Cardholder after trying many slimline (metal) alternatives. I keep my cards, folded money, and a single front door key in it, everything I need in the most compact way possibl... Se mer
I gave this company more than a year to sort out its internal issues. The amount of back and forth accumulates over time and it's simply not worth the mental health and frustration from la... Se mer
Företagsinformation
Skrivet av företaget
At Wingback we make everyday items the right way, using exceptional materials and an attention to detail you can see, smell and feel. Useful, enduring and iconic, all our products are designed and made in England. Built to last a lifetime
Kontaktuppgifter
Unit 2.02 - 2.03 Barge House Street, SE1 9PH, London, Storbritannien
- hello@wingback.co.uk
- wingback.co.uk
3,7
Medel
81 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Make strong and reliable material
Make strong and reliable material, been using the keychain made of dynemma and each day it’s been holding up!
3 april 2024
Better and better with age
Great customer service and outstanding products that get better with age and being bashed about by life
26 januari 2024
Wonderfull machinning,very clean lines.
Wonderfull machinning,very clean lines.
perfect size.
Customers service also top notch.
really satisfied from all points.
Merci :)
25 april 2024
Omdöme utan inbjudan
Top-notch design
Top-notch design, materials, quality and excellent after-sales communication.
7 mars 2024
Great products that make lovely gifts.
We have bought a number of Wingback products both for ourselves and as gifts and have always been pleased with the quality of the products, the speed of service and the packaging. Recently gave mechanical pens and 'cache' key rings as 18th birthday presents and they loved them.
1 januari 2024
Omdöme utan inbjudan
Brilliant products
Brilliant products, brilliant communication and customer service. I couldn't recommend anymore!
2 februari 2024
V good product
4 mars 2024
Really unimpressed with the quality of…
Really unimpressed with the quality of product and customer service.
Ordered a mechanical pencil - this is somehow defective and won't 'load' the next pencil lead. I've emailed about this and other than a standard 'we'll get back to you autoreply', have heard no further.
Ordered a personalised wallet. The leather is so soft it marks and dents instantly. Not the quality I would have expected.
I will update this review once I receive a response but this seems the only way to try and provoke a response from customer services.
22 mars 2024
Omdöme utan inbjudan
Svar från Wingback
Hi Dan,
As a super small team we do give a window of 3 working days to reply to all communications.
I've checked through our correspondence and can confirm each message was replied to in the above time frame.
As discussed via email, the leather will develop marks and patina over time, this is the nature of a soft, high quality, vegetable tanned leather. I would suggest keeping it separate from keys to avoid scratches as much as possible.
We have a whole section on the website dedicated to leather wear and care that you may find helpful.
All the best.
Well designed pens
Beautifully made items and great customer service!
14 mars 2024
Omdöme utan inbjudan
Great quality
Great quality - I have a few Wingback items now, the quality is superb and I love supporting manufacturing in the UK.
Customer service has always been brilliant
1 mars 2024
Omdöme utan inbjudan
Good communication,quick response
Good communication,quick response, honest keepers of their word, integrity to deliver highest quality product in keeping with there design vision.
They are a trusted partner to do business with and I have many of there designed, crafted products, with no complaints, and with the highest satisfaction.
2 februari 2024
I did not get the information needed to…
I did not get the information needed to get my pen delivered
2 februari 2024
Svar från Wingback
Hi bruno,
Our EORI number is included on the shipping documentation for customs already so this should not have been an issue.
I will get in touch with you via email to organise the next steps.
Bought pencil for a gift
Bought pencil for a gift , delivered on time nicely packaged and recipient was delighted with his gift
2 februari 2024
Quality service and products
It was really easy to place my order and choose what I wanted.
It arrived fairly quickly and the package was good.
The Fountain Pen I ordered is perfect and is as advertised. 👌🏻
2 februari 2024
Titanium Fountain Pen
I funded the Pen project on Kickstarter. I appreciate Wingback's constant contact and information about the next stages of the project. Titanium Fountain Pens are exceptional: finely detailed, simple beautiful design. In addition, I have purchased other products from the company and am delighted with their beauty and usability. I recommend the company and its exceptional products.
2 februari 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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