Daughter (high school) spent hours online shopping for her HC dress. Orders. Gets order fulfillment confirmation. A few days later, “sorry, can’t provide your item.” Of course now too late to order an... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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I ordered a dress for me daughter for the homecoming dance on Monday, on Wednesday i saw they had credited back my account for the full. I received an email stating that the dress i ordered was no lon... Se mer
Refused to reimburse me on a lost delivery. They STOLE my money. I will never order from them again. Please be careful ordering from this HORRIBLE company!
I am very happy with my order, the quality is amazing, customer service is excellent! For a company of this size, it’s surprising they can’t keep their website stock updated in real time, or at least... Se mer
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I honestly had an amazing experience…
I honestly had an amazing experience with the store. I ordered a dress for black tie wedding it arrived in UK ahead of schedule was amazing and such good quality.
Cannot fault - had many compliments
It's a lie when anyone on fake social…
It's a lie when anyone on fake social media and fake youtube and fake blogging vlogging lie and say "windsor and these other clothing companies send me out there clothes for free to review and they sponsor me and I get paid to review and get free stuff and free clothes", all these narcissistic broke lying attention seeking ho's prostitutes are lying because NOBODY in the world gets NOTHING free because the world don't work that way for NO ONE, because if there was a thing called getting "free clothes, free products, free money", then everyone in the whole world would be getting that and nobody would be working jobs anymore and nobody would be going to college anymore either, you see people are working jobs and/or going to college, because NOBODY gets nothing free in this world, nobody gets free money or free stuff either. The world is not a utopia for nobody.
Anyone who says fake lying bs "you can get this and that free", is a scam and lies because they themselves are broke and they definitely don't get nothing free and no free money either, and they are all trying to fool dummies with no brain into thinking they can get free stuff and free money, when the reality is NOBODY in the world gets NOTHING free, and people on fake social media and youtube and blogging vlogging definitely don't get nothing free and they definitely don't get money cause nobody gets paid on there.
Just like NO ONE gets paid on fake social media or youtube or blogging vlogging because NOBODY gets free easy money and definitely NOBODY gets money from sitting on there ass making videos and posts, no the world doesn't work that way for no one because nobody lives an easy life and nobody gets free easy money. All those narcissists do is show a fake rich happy life cause they all have no life, cause everyone on fake social media and youtube and blogging vlogging are all broke delusional unhappy miserable narcissists and there alo living miserable depressing lives cause all they care about is showing fake lives, cause they all have no life and they all definitely have no money and never will.
All these broke attention seeking delusional narcissists prostitutes on fake social media and youtube and blogging vlogging, all they do is show a fake life by lying about themselves and creating nothing but lies to tell cause they all have no life and they all have no money and never will because NOBODY gets paid on fake social media or youtube or blogging vlogging either.
These delusional narcissists attention seeking ho's prostitutes aren't fooling anyone with there lies and fake phony made up bs they tell, and nobody looking at none of them cause everyone on fake social media and youtube and blogging vlogging all buy fake comment bots, fake subscribers, fake likes, fake views, etc.
Windsor and NO COMPANY sends out free stuff to NO ONE because that's illegal and no company cares about you to want to send out free stuff to you, and no company is gonna send out there stuff for free to no one because then that wouldn't be fair or right to all paying customers and if any company wanted to send there stuff out for free, then they would be sending there products and stuff out for free to everyone, but Windsor and no company gonna send out there stuff for free to no one because that's illegal and they would lose there company if they tried doing such illegal things. Windsor and no company cares about anyone on fake social media or youtube or blogging vlogging either. Windsor and companies only contact celebrities and even then they don't care about celebrities, but windsor and no company will never contact anyone on fake social media or youtube or blogging vlogging because nobody is famous or rich on there and they all never will be because nobody gets paid on there and nobody gets free stuff.
Companies are not charities there not gonna send there stuff out for free to no one because that's illegal and any company would lose there business if they tried doing that.
And if any company tried giving there stuff for free to anyone, then they would get in serious trouble and they would immediately lose there company and lose lots of money and no customers would shop with them.
And if any company tried giving there stuff for free to certain people, then they wouldn't be having no customers at all because no paying customers are gonna give there money to any company that tries to send there stuff out for free, but NO company is gonna try to risk sending there stuff out for free because that's illegal and any company would immediately lose there business if they tried doing that and there would be lots of customer complaints online if any company tried doing that. But no company is gonna try to send there stuff out for free to no one because they aren't gonna try to risk losing there company.
very bad customer service
very bad customer service, manager does not listen at all
For you guys from abi:)
Disrespected and humiliated
I shop at Windsor quit often and I've never experienced anything like this. This experience has made it too where I will never shop there again. I made a purchase of almost $400 and the young ladies at the register were amazing. I went to leave the store and the metal detector went off "which normally happens with big purchases as they may forget to remove a buzzer". I immediately went back to the register for the associate to check the items. I was then told by the manager Lauren Orbe or Lauren Walden, to walk through the metal detector. Then she told me to take my purse off and walk back through the medal detector multiple times. At this point I'm humiliated by the experience. I immediately walked back the registered asked for the items I purchased and left the store. I returned right after and asked for a refund as I refuse to purchase from a retailer that would treat someone this way for no reason. When I returned and asked the associate for a refund, Lauren comes to the register takes my bag pored the items on the counter and said "I will gladly refund you" in a very combative and condescending tone. She was very rude and had a very disrespectful demeanor through the whole process, as I just wanted to return the items and leave this horrible experience. She never apologized nor ask why I wanted to refund the items, she pretty much stated she didn't care. I pray whatever is going on with her internally is healed but as for me I will take my business where it's appreciated.
Ordered a formal dress and a T Shirt
Ordered a formal dress and a T Shirt. They cancelled my dress order with no explanation and then told me they can’t ship it to Canada. They refused to refund the t shirt so now I’m getting ripped off with the high cost of shipping and duty etc. which is more than double the shirt itself. Very disappointed with this company. You have no idea how to tell which items will ship or be cancelled.
10/10 Maddison was great she deserves a…
10/10 Maddison was great she deserves a raise I would definitely recommend also definitely going back .
My favorite store!
This is my favorite store and I always check to see if Windsor is located at the mall I am going. I wear their tops, skirts, dresses and shoes! The quality is good for the price as well and I've washed and worn the same pieces multiple times with no breakage. I am not super familiar with their customer service though.
While shopping in store at Lynnhaven…
While shopping in store at Lynnhaven Mall, my daughter was in the fitting room trying on dresses. Nobody had assisted us apart from unlocking the fitting room. Nobody advised there was a limit for dresses, however she didn’t really take many in at a time. I was bringing her two more dresses to try on and as I was handing them to her an employee I assume was the manager on duty swoops in like she couldn’t wait to find us doing something wrong and didn’t even ask how we were doing or preface her accusatory statement with at least asking if she could help with anything…instead she kind of steps into my daughters fitting room blocking me from handing her the dresses and says “how many items does she have because she can only have 6 at a time and will need to hand some out…” my daughter had four dresses in there and as I said earlier, I was handing her two more which equals 6. I was so shocked at the way she approached us, as a former store manager I would never start in on someone in that way without first asking how they were or offering assistance so it very much made my daughter and I feel uncomfortable at that store to say the least…I understand it is your job to ensure that there aren’t too many items in the fitting room, but it’s also your job to provide customers with an enjoyable experience while shopping in the store and a simple hi, how are you, do you need any help and a change in the tone of her voice while speaking to us and her demeanor would have changed the situation entirely. Also the fact there was another family in the fitting room that she said nothing to and didn’t approach or ask about the number of items they had was noticeable. I wanted to address her and let her know at the time how she made me feel and how she could have handled it better but my daughter who was already embarrassed and ready to leave asked me to leave it. I hope that store employee receives some more training on how to verify the number of items without coming off like she thinks your untrustworthy or unwelcome or likely to try to steal with no justification or provocation from the customer.
Formal wear for Ascot
Formal wear for Ascot
This is the second time I have hired from them. The clothes is of an excellent standard. The fitting is performed in a relaxed atmosphere. Nothing is too much trouble. I can recommend them without any hesitation.
Order cancelled after the delivery date with no warning
Bought a dress on June 3rd and had the delivery for June 19th. The order was ‘processing’ the whole time. Received an email on the 20th to say that my order had been cancelled. Because of this I have nothing to wear for my event. If they had communicated this earlier that there was an issue this would have been fine. But I emailed and got no solid answer about my order
WINDSOR=WORST WEBSITE dont waste money here
Dont waste your time or your money, honestly the worst most atrocious company ever. They sent me completely plastic jewellry that was of a very high price and my god, do not order shoes from this horrendous website. they are cheap and tacky. Customer service is literally non existent it is impossible to get in contact with anyone that works in this company, and they make u pay a ridiculous price for returns and nothing on the website is clear. Disgusting the way they treat the people who are literally buying their products, absolute shambles and a complete SCAM. Give any other website money BUT this one.STOP IGNORING YOUR CUSTOMERS.
They do not include VAT in quoted price
General consensus is this is that the store is overpriced for the quality of goods being sold. But what angers me most as a potential customer is the addition of VAT at checkout, for UK customers… this isn’t the US!
Amazing
I was worried after reading the Terrible reviews that my dress wouldn’t come for my sons christening, I emailed customer service for a order update and got a reply the next day with everything I needed to know , my order then came before the estimated delivery , dress is amazing
My daughters prom dress didn’t arrive…
My daughters prom dress didn’t arrive Evri lost it!! Told I must contact Windsor as that’s who has the contract with Evri. Automatic email reply saying allow 10 days for delivery then nothing. Happy to take my money but don’t want to give it back when needed. Disgusting!!
No Customer Service
Two times now immediately after completing an order I noticed the item quantity as "2" for the same product purchased. Immediately afterwards both times (within minutes), I emailed customer service to have this corrected as I do not need two of an identical item. I have never received a response. Not from the first mistake and not the second time it happened either. The first time ill accept the mistake as my own and had to eat it because the item was non returnable. Now, I wouldn't make this mistake AGAIN. So, when it happened AGAIN I'm starting to think it actually was not my fault, but a glitch in their website or intentional scam. The lack of response only further validates the scam aspect. Reputible businesses would quickly rectify the issue, change the quantity to '1' ad refund the difference.
Prom dress, wrong design received, swift refund
We ordered our daughter's prom dress from them (delivered to the UK) but there was a mix up over the design sent. It seemed that the link clicked went to another design.
We returned it within a few days via the DHL route (very efficient) and it was refunded promptly.
We would definitely use them again.
Absolutely atrocious company and…
Absolutely atrocious company and service was absolutely the worst experience I’ve had of a clothing company. When needing to return two dresses that didn’t fit ( keeping one of the three ordered) the returns portal was not working. We repeated that daily given the tight timeframe to make a return via DHL and secure a refund. This carried on for 5 days and there was no reply to two customer service emails sent . We ended up having a response that was simply to direct us back to the returns portal which didn’t work again. We then tried to make a telephone call to seek urgent attention and they kept us on the call for nearly 20 mins incurring a phone call bill cost of £45. They won’t reimburse us. All in all extremely disappointing and caused nothing but stress. The customer service was anything but. Avoid this company.
I bought a dress for homecoming and I…
I bought a dress for homecoming and I absolutely loved my dress! It was black with a slit and an open back. Homecoming was months ago and I am still getting compliments on my dress. Also, the fabric was so stretchy it hugged my body perfectly. The fitting rooms weren't open when I went to go look for a dress, so I took my chances on a size large and it was a perfect fit.
HORRENDOUS Customer Service
I ordered a prom dress that was fully in stock. No issues on my end like insufficient funds, etc. It was cancelled days later and now I am stuck without a prom dress. When I email customer service there is no response.
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