Windsor Fashions Omdömen 

I purchased some jewelry from Windsor the sales associate forgot to put a piece of jewelry in the bag. I then tried to contact the store, and I couldn’t I had to communicate with someone via text message. The service is horrible I will never shop there again. Four days later and there still asking me for things such as the last four of my card number. I remind you I also sent over a picture of my receipt.

They charge a lot for PISS POOR quality clothes. Please don’t spend your money on this. I’ve bought clothes from Walmart at a fraction of the cost that are FAR better quality than this. I’ve bought many articles of clothing here, and they ALL have ripped, zipper broke, strap came off, etc. A few years ago their quality was good, but now it’s atrocious!!! The clothes from this brand last around the same amount of time as those from Temu, but for like 6 times more of your money. Windsor has successfully killed their own brand by undercutting quality for more money. I implore you to set your money on fire before spending it with them.

The only reason they got one star is because 0 is not an option. We drove to the store for a dress. It was sold out in my daughter’s size. The employees did not offer to check around with other local stores or to order it for us. I went online and ordered, and we had to pay for shipping and the shipping was 5-8 days. This was risky as we needed the dress in 7. Well, the dance came and went and now, on day 8, the dress has still not even shipped. I contacted customer service and said keep it and issue a refund. They said that it is not considered late until 13 days after we ordered it. By the way, the return window is 14 days from the order date, and the nearest store is 40 minutes from me. They will not cancel the order, so I have to wait and see if the dress even shows up within the return window, lose what I paid for shipping, and drive 49 minutes after working two jobs to try to make it to a store to return. Disgusted does not begin to tell how I feel about this store. Horrible experience all around. Never do business with Windsor.

Horrible return policy that you have to pay $7.95 to return items. Return window is stupid short - less than a month. Will NEVER order from Windsor Fashions again. I feel ripped off!!

Let's start by saying my daughter loves the beautiful dresses at a decent price and that is the only reason I shop there. I went to the store in Annapolis and purchased a dress for a special occasion, got home my daughter put on the dress just to see the cashier didn't remove a security sensor smh but why didn't the sensor even go off when we walked out the store? I called the store and they said it was nothing we could do but bring it back, we didn't have time since we lived far away and the event was that evening, so my daughter wore the dress and had to cover up the dress with a sweater which was awful because the dress was beautiful. The store manager didn't even offer me a courtesy credit of any amount, it was just oh well sorry. Next experience I decided to go the online route and ordered a dress for my daughter's homecoming, I paid the extra fee that said delivery in 3-4 days. When I called to check on the status and why it was still saying "unfulfilled" I was told the order hadn't processed yet because the 3-4 days meant business days and not days, I said ok well it still should arrive by Friday because 3-4 business days would be Friday, I was told no because processing takes 2 business days then you add the 3-4 business days for shipping. So now my daughter won't have her dress for homecoming. So I said just cancel the order and I'll go to another store. They said since the order had already been sent to warehouse for processing, I couldn't cancel but I could just order another dress, pay for another dress and order it express 2 day shipping! So pay for two dresses and then return one of them smh never again, I will spend the extra money and go to a real store because this store is a joke.

I recently ordered 2 dresses and 1 pair of shoes. The shoes were great but the size was wrong and one dress didn’t fit properly so I also had to return and the return cost £18! The 2nd dress was really nice but broke within an hour of me wearing. Will not be ordering from here again.

My daughter ordered a dress and accidentally placed one wrong thing in the shipping address. Immediately tried to cancel and you cannot. Sorry you made a mistake there is no way to stop or change order once it has been made. So charged for dresses going someone else's house.

Purchased a dress for my daughter in the Windsor store and was told that unless I gave them my email no returns or exchanges would be possible. Now I’m getting daily emails and the unsubscribe button does not work, it only takes you to a page to sign up for the mailing list. The website provides guidance to use the unsubscribe link in email which does not work. Unscrupulous and irresponsible use of customer’s personal information.

LMAO these reviews lying saying "bought a dress here for prom or xyz event" are all nothing but fakes and trolls, stop pretending to act like you're some "special important superior person" just cause you all claim you went to crap prom or whatever crap event you all are lying saying you went to, like you miserable pathetic broke narcissists really think that you're trying to mentally hurt someone with your lies when your not, you all hurting nobody yourselves because you aren't gaining anything by lying about yourselves just like what everyone does online and on social media and youtube, and also you all prove that you really have no life to do all this crap.

You all should stop pretending to act like you live a "great fun perfect amazing life" lying about where you went, cause you all aren't cause nobody is. You all fail.

Like you all really want to make others think that you're living some "luxury fun amazing perfect life" just cause you all claim you went somewhere, which we all know none of you did cause you all are obviously lying just like what everyone does on fake crap social media and youtube, online etc.

And not hating, just saying the truth about you miserable pathetic insecure lowlife narcissists. You all are really miserable to be doing this stuff, lying about yourselves and lying about where you went to. All lies and bs. Like you all want to make ppl think that you all are "constantly going somewhere" when none of you all are gong anywhere, cause nobody travels or goes vacation everyday, world doesn't work that way for nobody.

LMAO you all stop trying to act like you're better than everyone else because none of you are.

The fake lying bots reviews that are lying saying "I bought a prom dress here, etc." are lying about the specific dresses they bought and no one having prom cause nobody cares about that dumb fake crap and nobody cares what fake reasons you fake bot reviews bought dresses, all you all are just really lying anyway cause you all just want to try to get attention by lying, cause you all get no attention irl, and you all aren't getting anyone's attention on here. I'm just saying the truth about you haters miserable pathetic insecure narcissists.

And you all are just mad, bitter and angry and the so called "bad experiences" you all claim you had at windsor and your miserable lives too. LMAO for example this fake trolling bot review by "sarah hunt" is clearly a lying troll comment bot where they lied saying "bought a dress for my daughter for various events she’s had at school", we all know dam well that your "fake daughter" isn't having "various events" at school, cause nobody is, stop pretending to act like you and your "fake daughter" are some "perfect flawless people" and pretending to act like you live a "fun amazing perfect stress free great life" cause we all know you aren't cause nobody is, stop pretending to act like you and your "fake daughter" aren't suffering and struggling to survive cause everyone is. You all fail terribly at lying about yourselves, all of you on these reviews are fake miserable narcissists comments bots, not even real reviews.

Made inquiry about fashions shown on website; left email for subscription.
Became obvious that the fashions were for a younger crowd however, nothing, nothing has enabled me to remove my subscription.
Receive up to 3-5 emails a day from them despite myt request to customer service for email removal.

Please avoid this company. I bought a dress for my daughter for various events she’s had at school and when we received it, it was not as she’d expected so I returned it. It cost £18.00 to return which they said would cover the cost back to the U.S, I couldn’t believe how much it cost but carried on with the return process. I returned at on the 12th June, they received it on 20th June and have only just given me a refund. I had to chase this 3 times via their support service but the worst thing of all I only received £32.15 back from a dress that cost £62.15. I queried this, they said I had encountered extra shipping fees. This is an absolute joke. I should have sold it on Vinted and got more. I will never ever buy from this company again. Absolute SCAMMERS. Who buys a dress and only gets back half the money?? I keep getting emails to ask how their customer service performed which adds insult to injury.

SCAM AVOID. £18 for return postage and not all items can be returned (even dresses)

If I could give a rating of 0, I would. I urge you to steer clear of this company as they are dishonest, a massive SCAM!!! After ordering a dress and not receiving my order, they have refused to refund my money.I strongly advise anyone to avoid doing any kind of business with Windsor Fashions.

Great dress for Prom good quality and fitted well. Would recommend.

They charged $20 for return freight on the their refund and did not reimburse me for the $11 of taxes charged on my order. For a $91 order they refunded $50.

Ordered jewellery. It took a while to arrive and when it did it was awful. V poor quality, it looks like children's toy jewellery, plastic 'stones' instead of cubic zirconia or diamante. I didn't realise when ordering but the item was 'final sale no return'.
So disappointed as it looked beautiful on the website and would have happily have paid more for something that looked like the picture.

Where to begin. Just after placing an order, I wanted to swap it for something else (and more expensive), emailed customer services straight away and they said they can’t change it, it’ll have to be sent back once received. What they don’t tell you is you’ll have to pay £18 to return it. That’s a complete rip off. Their customer service agents are rude and unhelpful. They just do not care about their customers. I sent my item back and I’ve been waiting for a refund for 4 weeks now, despite their website stating it will be refunded within 7 days. So where’s my refund Windsor? I’m never spending a single penny with them again!

This company is operating illegally. US consumer rights - The right to be informed: to be protected against fraudulent, deceitful, or grossly misleading information, advertising, labeling, or other practices, and to be given the facts needed to make informed choices. I ordered what I thought were size uk 5.5 shoes (prices were in £), but what came through were 5.5 US shoes which were the equivalent of size 3.5 uk, so way too small. Nowhere did it say these are uk, us or eu sizing, there was only a size conversion chart. So these were falsely advertised, Windsor refused to give me a free shipping label to return them when it was their fault the problem existed, telling me I would have to spend $18 to return them myself to get my £30 refund. Appalling. Never buy from this company.

Do not use this company, the quality of goods is poor, they refuse refunds and their customer service is appalling. Please do not spend money with this company.

I ordered a dress from this site and it was too big so I returned it hoping to get a smaller size however to my surprise, they said there's a charge of $20 to return. I ended up returning it annoyed at this scamand buying my dress from Shein instead which was sooo much nicer and they allowed returns for no charge. I checked my refund and Windsor deducted $20 plus wouldn't refund the taxes I paid so I'm put almoat $40 for a dress I just tried on and returned. Horrible customer experience. Do not order from this company, such a scam