Wilson Storage - Sandringham Omdömen 

In difficult times, it is the mark of a company's integrity as to how well they respond to their customers at ground face level.
Spreadsheets, KPI's and corporate rules mean nothing to me and the average person seeking storage, especially in this very real and formidable housing crisis I and other Australians currently face.
I appreciated Michelle's empathy, flexibility and kindness in her interactions with me. My storage needs were not straight forward, and being at the mercy of the real estate industry (who are hardly concerned with the plight of the average renter) there was a great contrast in business dealings and respect.
Clear communication and willingness to go over options was another winning factor, something the lazy-ass National Storage facility a block up the road might learn from.
Being able to use the van for a few hours to move breakables separately was also a blessing. John was great facilitating this.
Yes, the packing materials they sell are pricey, but high standard.
Finally, the removalists they recommended were great, and were less in cost than the other 4 so called guild (union) member removalists firms who wanted thousands more to do the same job.

Credit for unexpired fee on cancelled locker

The staff especially John could not have been so helpful.

3 storage sites , one office , quick response to my needs.
Personable mature staff member asked about my goods to store , the sizes and availability of the spaces, prices and easiest access

Absolutely delightful staff in the office at Sandy, who are ready to assist with anything at all! wish I worked there!
Thanks team for going the extra mile for us!

Staff were friendly & explained everything really well. Loved the free van hire for 2 hours to help kick start the of fill our storage unit. Storage unit facilities are immaculately clean with a range of trolleys on offer to help make the process easy. An Excellent service

Staff were super helpful, and knowledgeable.
The storage units are spotless, of various shapes and sizes, the roller doors are easy to open and close. They have a huge lift, and trolleys….i was super impressed with their facilities. Easy access too. They’re a bit on the pricey side but that’s where you weigh up are you comfortable storing your things in a clean accessible unit or in a less desirable location, with units that aren’t as good.
Most of all I feel my things are safe and I’m safe when I go there.

Very simple process .
Lovely staff .
Clean sealed space .
Highly recommend.

So friendly and accomodating in my time of need. Made everything easy. Best price too!

Very helpful. Provided great service and follow up with the removalist company on the day.

It was a great facility but they kept putting up the prices every month.

Philip was very helpful and made the process very easy.

Simple and easy experience

Phillip was very friendly, helpful, knowledgeable and considerate. It was great to be met with a friendly face he organised our van hire and storage. Excellent customer service. Easy access to storage facility, which was always well lit and clean. Would recommend Wilson Cheltenham and Sandringham

I dropped in to learn more about Wilson Storage in Sandringham. I met with Philip on reception, who was so very helpful. It was a great experience and I did go ahead with booking a storage unit and have been very happy with this service.
Angela

Staff always so nice and friendly. Appreciate friendliness when ever payment detailed needed updating. Location always clean and easily accessible. Only reason for 3 stars is how often the price went up. We only stopped renting the unit because the cost was not feasible.

We were very impressed with your staff particularly John Maher. He was always very friendly and helpful.

Great solution to solve my storage space.

I have been using Wilsons for 6 years. and they have looked after me for the past six years very well. My whole house was in there. On my return they were always willing to help. Its safe, clean and the people very obliging. If you need storage, these are the guys.
Thank you Team!