Wild Water Spas  Omdömen 352

Great service and communication throughout. Hot tub arrived on delivery day and the two guys who delivered and installed it were great- showed us how to use it and care for it and had it all working before they left. Thank you all.

I have just sat down after recieving our Hot Tub, Fully installed and demonstrated. I cannot speak highly enough of our experience with this company from order through sales and delivery. Ste and Marek arrived were polite efficient and thoroughly professional. Although late in the day and presented with a challenging delivery they went above and beyond to complete the delivery. EVEN when presented with the heavens opening. They were truly amazing and a credit to this business. The Hot tub is in place and looks amazing.Thankyou so much for making this process just simply superb

When doing my research about what hot tub to get I came across several similar sites with similar prices and similar deals.
But in the end it was the patience of the poor chap, Tom, on Wild Water Spas what'sapp chat, that gave me confidence to pull the trigger.
I'm not gonna lie, I was nervous at first. Online deals can be a minefield and it all looked too good to be true so I asked questions and a lot of them.
And a few weeks later, Richard and Steve are carrying our Aquarius into the back garden.
They were knowledgeable, friendly and approachable .
We're very happy .

Service was excellent delivery 👌 delivery boys & fitters were very helpful thanks

Again wasn’t completely confident as found on line, but Tom was very helpful. The driver was excellent snd within an hour the tub was fitted snd up and running. Lovely big our tub thank you

Great service from start to finish.
Flexible with delivery dates as I had delays getting base for the hot tub sorted. Friendly delivery staff. Great communication.

The staff are great, I was suspicious as I found the company on line and did not know them. However, I have been pleasantly surprised.
They have a call back feature rather than a number to call and it has worked up to now. I would have preferred to be able to ring them.

The boys delivering the tub were great, helpful, knowledgeable and friendly. They explained the chemicals and gave good us instructions.

I have not had to use after sales yet but from my experience I would Definitely recommend.

Rachel White

Great service, very knowledgeable fitter called Harry, really nice guy who explained everything well

Great service on WhatsApp, very helpful, Drivers very polite and friendly, installed our hot tub in no time at all, showed us how it worked before leaving, would definitely recommend

The guys were brilliant from start to finish really helpful , would recommend anytime thankyou

Great hot, really helpful via what’s app and nice delivery team

Smooth delivery and set up - in and out within the hour
Took a while for the model we wanted to be available but very pleased with it

We only took delivery yesterday so have not used our tub yet. From the first contact we have been dealt with efficiently and professionally. Harry our delivery driver and installer kept in contact about arrival time and arrived as promised. He worked in extremely hot conditions but did a fabulous job. He was professional pleasant and a credit to the company. We look forward to using our tub later today. Thanks

Delivery guys great with loads of knowledge. Hot tub.can in through my 2 back gates. I think the tub was in under a minute. The main stay was the filling up. Had it nearly a week and loving it 😀

Received my hot tub today delivered by Harry. Fitted in his tightest spot yet but still managed to get the job done. Can't fault the team at all great service would highly recommend 👌 went above and beyond to get the job done tonight thanks again appreciate it

Easy process from start to finish. Jamie and Jamie turned up in the time frame and were friendly and helpful. They installed the tub, waited for it to fill up and then ran through how to use it with me. Excellent service! Thank you.

Great fast service, lovely tub, just perfect. Thank you

The delivery men where lovely but obviously over worked . Last delivery time is between 7-9 we got a call after 9 to say 9.45 as there had been accident on the motorway and they were a driver down . 10.15 pm and no delivery and I couldn't contact them they then call at 10.40 they are 6 minutes away . They arrive just before 11pm . The hot tub is to big for the gate despite giving measurements so my husband takes the gate off and the edging of shed roof . They get it in but don't have the tools to install it so my husband has to lend him his . It's pitch black so only gets half set up .
The company when I contacted them where rude and said I would of complained if it wasnt delivered and they should of left it on our drive .
I'm hoping nothing ever goes wrong with the hot tub so I don't have to have contact with them again

Delivery was a bit delayed, but once contacted a revised ETA was given. Delivery team were great. No problems whatsoever. Positioned and set up tub, cleared and packed away all packaging. Great tub, very pleased. Currently balancing chemicals ready for use.

Would definitely recommend this company

This is the worst experience I have had as a customer. Their callous disregard for your time and commitment to any kind of service. I was sold a faulty product. Jets don't work and the hot tub leaks. I raised this issue mid April and it has still not been resolved. I only bought the hot tub in December last year. Once they sell you a product they don't give a monkey's. This is despite me paying for the lifetime guarantee.